When I called to inquire about specific services and prices, Andrew answered each question with…read moreconfidence and ease. He was friendly and patient when I asked for the bottom line of what I should expect to pay after services rendered, he told me flat out what the cost would be. Additionally, this business honors military service members with a 10% discount. As an Air Force retiree, that was a pleasant bonus! I met the mechanic who worked on my vehicle and as a female, I appreciate having a female mechanic work on my vehicle! Seriously, fed up of male mechanics creating and/ or exaggerating non-issues concerning my vehicle. (Referring to Zeigler Toyota Mt Pleasant - rip off). My mechanic, Liz, professionally identified 2 issues I knew need addressing. I didn't get a laundry list of "issues" ... just what was critical. My vehicle runs smooth again thanks to Liz's expert work. Integrity is essential. This place has it!!! I will continue to recommend this place to family and friends, in addition to making this my home for automotive repairs/maintenance. Give them a shot and find out for yourself. You'll be happy you did.

Customers beware! If you want your car fixed at a competent…read moreauto mechanic this is NOT where you go! A+ Auto in Sturtevant gets a F. We brought our jeep here with the assumption it was the starter because it wouldn't turn over. They replaced the starter without running diagnostics. The first starter made the car shake so they replaced it again before we picked it up. Cool, love that they took action. After 2 replaced starters, we paid over 1k and pick up the Jeep. A day after we picked it up, the car wouldn't start again. They asked us to tow it back to them to check it out. WE paid to get it towed back to their shop. They said they need to run diagnostics, which would cost $180 to figure out what was wrong. We refused to pay that because they should have done that from the beginning. They ran the diagnostics and determined it needed another starter and replaced the it for the 3rd time. They did up not charge us for the diagnostics that they should have done at the start. We drove it for a day and then it wouldn't turn over AGAIN! We decided to bring it to a different mechanic because after 3 replaced starters, A+ Auto must be incompetent. The starter was replaced a 4th time along with some other issues being fixed that were never diagnosed by A+ Auto. They blame us because there were other things wrong. When you bring your vehicle into a shop you are trusting that they give you reasons why the vehicle is not working. If by the 3rd fixed attempt, it continues to not work, how can we trust this shop knows what they are doing? Now comes the customer service part...I contacted the owner Chris at the beginning of June. I called 3x and left messages. His staff, Brandon, called and left me a message on 6/16/26, saying he gave Chris the message but he was busy and would call me asap. During this time Chris spoke with our new mechanic who told him he replaced the starter a 4th time and found other issues. So now 7/7/26 rolls around and I call again hoping to talk with Chris and make this situation right for the work they were not successful at. I spoke with Brandon and said I want to speak with Chris by the end of the next business day or I will be writing reviews on my experience with them. Surprise, surprise! Chris calls me the next day (7/8/26). He apologized for his delay in calling me stating he lost the post it note (it is only a month later...). He talked in circles on how his shop replaced my starter 3x and it is not their fault that it continues to not work. It was our fault that we wouldn't let them do diagnostics...but we did. He said he trusted our word that it was the starter and that is what they fixed. He said after the 2nd failed starter, they offered us diagnostics but we refused. No! We wanted diagnostics but didn't want to pay for something that should have been done from the start. Little did he remember, they did run diagnostics after the 2nd failed starter (see attached receipt). This shop takes no accountability for their poor work. They charged us for work they failed to fix. Instead of working something out with me, the owner accused me of talking over him when I was just sick of him talking in circles. I understand parts can malfunction but 3 times within 2 weeks?! This isn't a part problem...This is a shop problem. This is an owner problem. This is a mechanic problem. So over 1k later in parts & mechanic fees and over $400 in multiple tow fees, we brought it else where. Thank you A+ Auto for your failure to be competent mechanics. Thank you for your wonderful customer service in making this matter right. NEVER GO HERE