I was looking at purchasing a used camper that they had listed for $7000.00. After entering my info…read moreinto their payment calculator they sent me a copy of the contract with a price of $9400.00. Stay away from this business.

I purchased a Sunnybrook Raven 3300CK from Campers Inn RV of Davenport in August 2025. The sales…read moreprocess was handled through Christopher Albert, Sales Professional at Campers Inn RV of Richfield, WI. Unfortunately, my experience following the purchase has been overwhelmingly disappointing. Within the second week of ownership, I began experiencing multiple issues with the camper. Although a new water heater tank had been installed prior to purchase, I notified Chris on August 29, 2025, that the stove pilot light was not working, the propane tanks were not functioning, and the air conditioning and regulator were also problematic. He indicated that he was waiting to hear back from Davenport and would help resolve the concerns. On September 8, 2025, Chris relayed information that was inaccurate regarding the stove's operation, stating it required manual ignition with a long lighter. After reviewing the official operational video for this model, it was clear that I had been misinformed about how the stove and oven functions. My son also informed him that the stove's ignite switch was not operating correctly. Shortly after, the newly installed water heater tank failed, requiring replacement of the motherboard at a cost of approximately $500. Communication between myself, Farhood Bait, Service Manager at Campers Inn Davenport, and Christopher Albert became increasingly unproductive. Chris repeatedly told me he was attempting to resolve the issue, while Farhood stated that once the camper was released to Chris, Davenport was no longer responsible for the water heater. During this time, my son had to go without hot water for an entire month. On August 29, Chris also informed me that he still had not heard back from Davenport. He stated that Davenport had invested nearly $5,000 into the camper before and after my purchase, and that my service contract should cover the repairs. I explained that I had already paid over $1,892 for the initial inspection and orientation, in addition to ongoing monthly payments for the service contract and did not feel it was reasonable to file a claim on issues that arose immediately after purchase--especially with a "new" water heater tank that had just been installed. Despite Chris servicing the propane tanks, regulator, and A/C, the propane system still does not function for the water heater. On October 17, 2025, I requested the purchase receipt for the water heater. Despite multiple attempts, I was only provided the installation service record, which listed the replacement and installation cost as $1,727.87. When I spoke with the service manager, they refused to take responsibility or stand behind their work, leaving us no choice but to seek service elsewhere. Eventually, both parties stopped responding. Overall, the service experience has been unacceptable. Since the day of purchase, the camper has spent more time being discussed or repaired than enjoyed. As a first-time camper owner, at this point, I deeply regret the purchase. We have been highly dissatisfied with our experience with Campers Inn RV of Davenport and Campers Inn RV of Richfield, WI. Based on our ongoing issues, lack of accountability, and poor service, I strongly recommend that anyone considering purchasing from Campers Inn RV of Davenport or Campers Inn RV of Richfield--don't.

I should have read the reviews zero stars…read more I made an appointment to drop my 2024 Grand Design travel trailer off on March 31 at Camping World in Sturtevant, WI to have the wheel bearings repacked and slide out maintenance. The cost for the bearing repack was $369.17. I thought this would be pretty straightforward. 10 days later they let me know the work was complete and I picked up the trailer. After a 1 hour drive to get home with horrible gas mileage I noticed two of the metal grease caps had fallen off while I was checking the tire pressure. My tires were under inflated by 20 psi each. I called the store and made another appointment to get the caps fixed. I was told replacing the grease caps was not included in the maintenance that had been done and I would have to pay for new grease caps to be installed. I was told the caps would be ordered and I would get a call when they were in. In the meantime we took a short 1 hour trip in the travel trailer and the other caps fell off. We took the travel trailer to the dealership on May 10, 2026 as it was on our way home and were told the parts had not yet been ordered but they would get on it. During the interaction the counter personnel implied that the caps were known to be defective, that they couldn't get the original caps anymore and they had no caps on hand at the service center. None of that was communicated to us at the time of service. They stated once again they would order caps and call me when they were in stock. At this point it was a month since I had first picked up the trailer and let them know the caps were falling off. I called the dealership again on the 12th to check and was told the caps had been ordered, they were expecting them and we could have the caps installed on May15th. I talked to an ASE certified mechanic friend who chuckled and told me there was nothing special about the caps and I could pick them up from any automotive store or get them on Amazon, so I ordered 4 caps and got them the next day so I would have a set if I needed them. I took the trailer in for my appointment. I was told to park it and they would get to it the following week because the parts were still not in. I showed them my caps and asked them to install them. I was told they did not have the time and I would have to leave the trailer again. Note, it is a 1 hour drive from home each way with gas prices what they are right now. I asked for a manager and was told no one was available. At this point I had had enough. I took the trailer home, remove the tires and replaced the caps myself, which I should have done in the first place. On Saturday the 16th I got a call from the operations director apologizing for the miscommunication and she told me she would personally order new caps. I told her I was surprised as I had been told repeatedly that the caps had been ordered already and I was supposed to have had the caps replaced Friday but due to the parts not being in and no maintenance person available I was supposed to wait until Tuesday to pick it up with the new caps, but I took it back home and did it myself. Thankfully I have learned my lesson not to use Camping World for service. We were planning a trip to Yellowstone and no longer had time to waste on Camping Worlds' shenanigans. Lessons learned: 1. Bearing service is offered but they don't have any spare parts on hand. 2. You won't get a call back when promised. 3. They will lie to you about ordering parts.

It was a rough night for the man at the service desk. After about 5 attempts he completed my…read morespecial order. It was fine though and I wasn't in a hurry. He was clearly having a rough day but it happens! Special order will arrive in 3 days and I am excited to see it! Pricing is comparable but stock is limited as there's soooo many options for camping equipment! They have a membership deal which is attractive but I don't think it would make sense for me at this time.

Professional family owned business! It is evident the pride they take in their business and…read morecustomer service was 5 star (deserves a 10!). We purchased a campervan with absolutely no regrets! I researched Petite in depth prior to flying in from California. All 5 star reviews and they answered any and all questions. There are lots of companies that sell campervans so for me to travel to Illinios to purchase a pre-owned van speaks for itself.

Put a 93 GMC camper van from them for 33,000 out the door 20 year-old bad tires he sent me driving…read moreon could've died batteries underneath the seat they didn't check. They were melting letting off toxic fumes as I'm sending out all these reviews all over making them shorter, cause it's tiring and really does no good but engine lights on brake lights on windshield washer fluid doesn't work both air conditioners broke. I mean I can go on and on it is what it is. They're liars bad people let me on for nine months if we're gonna fix it fix it fix it. They didn't do nothing. They're just their liars. They don't belong to a business here. Let karma get them. They affected me financially mentally physically every way thanks guys karma God willing.

Very helpful with finding and providing information regarding wireless RV braking system.read more

This place was awesome! My wife and mother-in-law traded in our class B motorhome for class C and…read morethe experience was amazing. They took such good care of them. They have fantastic customer service! That's so hard to find these days.

we purchsed our new rv about three weeks ago. this is our second rv and buying from new generation…read morewas the best decision yet. we got a great deal and im glad to have found a hometown small dealership with family values. john and miles strauel 2022 starcraft 212fb

First time purchasing a travel trailer, and it could not have been a better experience! We drove…read moreout from California, and everyone at New Generation could not have been more helpful, guiding us the whole way through. I cannot recommend them enough!

We stopped by on a whim on a Saturday and it was ungodly hot. Bad call. When the weather is like…read morethat, it is like a friggin sauna in the RV's. But we still had fun and it was great to be able to see and check out all the different make/models. They had a good variety on the lot to peruse, from glamping to keeping it real. The employees were great, very friendly, helpful, and no pressure for folks that were curious. I think they even had free pizza when we got there which is always a good sign ;) They rent too.

If I could give this zero stars I would. Our RV which we purchased new from them was there to be…read morewinterized. I get a call from Ken the service manager stating someone stole the catalytic converter along with 24 others overnight. Seriously? 24 in one knight? Complete negligence for people's very expensive RV's on their property. I have more cameras in/on my home which would detect anything. Your going to tell me the 24 saws alls going for hours didn't attract any attention? They told me to call my insurance company as they are not liable. They were in possession and had the keys. Oddly enough we didn't sign any paperwork when we dropped it off. May or may not have disclaimers. THEN they give us an estimate of about 5K to fix it including six hours of labor. They got us a non OEM catalytic converter. We took the RV out of the with it off and will have it fixed elsewhere. Not implying anything but 24 in one night in what is supposed to be a secure lot, then charging each owner Almost 5K to fix it? You can come to your own conclusions. I had to pay my insurance deductible and think it's bs. NEVER going back there for anything. EVER. Wait until the other 23 start writing their review when the get their RV's out if there

We were looking for a preowned 5th wheel. Advance had what we wanted. The unit was extremely well…read moremaintained and the price was fair. Friendly no nonsense sale. No high pressure. They had it ready in a few days for pickup. Right now we highly recommend.

Stay far away from this dealership! We were sold a 2 year old camper van with numerous very…read moreexpensive issues. 1. A failed CV axle that my mechanic described to me as something he would not feel safe driving across town with. 2. Electrical/alternator/solar issue that had a catastrophic failure on our very first trip. We were told the Batteries were bad when we bought the vehicle and that they were being replaced. Replacement was a band aid to the fact the entire system was malfunctioning. One trip in We have bad Batteries and an alternator that melted down. Current repair estimate exceeds $14,000. Advanced camping is no longer responding to my emails. Do not buy anything from this place.

Eric at Ewald's Airstream was knowledgeable, attentive, and genuinely passionate about their…read moreproduct. He took the time to understand our needs and preferences, providing personalized recommendations and answering all of our questions with clarity and patience. Eric and the sales manager (Andy) enthusiasm for our choice of the Basecamp 20x made the purchasing experience enjoyable and reassuring. They also went above and beyond to ensure that we felt confident in our decision and provided excellent customer service throughout the entire process. Also provided their cell numbers and said to call any time with questions or concerns. The addition of their "Nomad Package" for a truly off grid power solution was also an awesome level up. We highly recommend their expertise to anyone considering an Airstream purchase. Keep on exploring!

Awesome customer service! They were very accommodating and also were able to get a tire on my…read moretruck repaired as well.