This quaint little shop is so diverse in its artistic endeavors that I found myself spending quite…read morethe bundle of time here. I had a wonderful time talking with the two artists of this shop, and I would definitely return the next time I'm in Penn Yan. From needle-felting, handmade ceramic jewelry, hand-painted Adirondack chairs, and beautiful mosaics, this was a lovely visit. I left feeling quite pleased, and stole off with some of Macy's loveliest earrings. Crissy and Macy, the owners, were a wonderful pair to get to know, and it was a treat watching them in action. I'm going to be commissioning Crissy for a needle felted hummingbird, so I will update with that photo later! If you're debating the visit, it is for sure worth your while. Crissy and Macy are very friendly and laid back, you don't feel any sort of pressure to buy, and its worth a stop just to see the artwork!

I do not go to jewelers often but I needed someone who could put a new battery in my Seiko watch…read more After calling several jewelers and told I would need to leave the watch or they needed to see the watch to determine if they could even replace the battery, and getting quite a range of prices, I called Robinette. At Robinette they replaced the battery while I waited for a very reasonable price. The staff was very pleasant and helpful. I would definitely go there again. Ann O.

From the owner: Small independent family owned and operated since 1944. Jeweler on site to help you with your…read morerepair needs. Watch batteries and watch repairs. We purchase old scrap gold and silver. Diamonds, Colored stones and much more.

When I walked through the door I had no idea what to expect. I remembered the jewelery store by…read morethe same name from growing up but considering the location and size of the building, knew it could not be the same. When I entered I was given a friendly welcome and found a humble yet quaint set up. The selection was great considering the limited amount of space with which to display merchandise. Being an Irish girl, I am always on the lookout for Irish/Celtic pieces and was pleasantly surprised at the selection they carry. While there I was discussing with John a sentimental item I had and wanted turned into a wearable memento. He told me to bring it in and he would look at it and see what he could do. I brought it in on a Friday afternoon, we discussed what I wanted done and he was pretty sure he could do it. The only problem was that I was leaving town on Tuesday morning and he felt he was too busy to get it done before I left. As much as I didn't want to leave it behind, I left my trust in him and gave him my mothers number so she could pick it up upon completion and mail it to me. To my great surprise, the phone rang on Saturday morning and it was John telling me that my piece was finished. He said my sentimental story behind the item pulled at his heart strings and he wanted to make sure I had it back before leaving town. When I saw my completed piece, my heart swelled with the love this item held for me. John had done an amazing job. My piece was not only wearable, but fashionable. He then took the time to make one final change I requested while I waited. The price was very reasonable, and even though he did a rush job, he didn't charge me extra. I couldn't have been happier with the service I received here. With the kind of service John has to offer, I hope he finds success in this sleepy little town and stays for a long time to come. Thanks again John!!! Words cannot justly express how happy you have made me!!

Today was my first time shopping at the store. John McHenry is very friendly and welcoming. He…read morespent a lot of time helping us put together a beautiful charm bracelet for a co-worker. John sells high quality jewelry. We were very pleased with the service we received.

I needed an extra hole added to my Hermès leather Apple Watch band. I walked in and was immediately…read morehelped. It took a few seconds and they said it was free of charge! Amazing service and beautiful jewelry too. I will definitely be coming back.

I do not have a lot of experience buying fine jewelry (nor the money to do so generally), and my…read morepalpable ignorance in this area often results in my sticking out like a sore thumb in many jewelry stores. I feel exceptionally vulnerable in these environments, particularly if the staff make it clear that I am not their typical or ideal clientele. But happily, I left our locally owned Mansour today with a beautiful purchase within my budget after being treated with respect, warmth, and dignity. The young woman at the counter was so kind (and wore an enviable bedazzled mask), and took her time helping me find a piece that was special while still within my price range. She made me feel genuinely welcomed and relaxed. The gentleman who popped by a few times was distinctly knowledgeable about diamonds and their faux counterparts, and was able to help me decipher prices and quality. I am so grateful for their gracious assistance, and will be thrilled to recommend Mansour in the future.

There are nice and new and affordable come get it come and get it before it's sold Staff were very…read morefriendly, explained everything clearly, and gave a fair price for my jewelry. I felt safe and respected here. Highly recommend!

Diana always treats me right. Very friendly and helps me out when I "forget" an important holiday!…read more If she doesn't have what I am looking for she always finds it for me. I Highly recommend her business.

Interesting store. Great variety…read more Quite busy. It's clean, but I still sneezed a few times. That's unavoidable. I was a bit uncomfortable being follwed around by staff so often.

Rude. I was the only one in the store. I walked in, and one of the shopkeepers was too busy fixing…read moreher hair in the mirror to even glance at me as I stood next to her.

The staff is incredibly friendly and welcoming. I would highly recommend this place to friends and…read morefamily. Keep up the great work!

We brought several pieces of jewelry to The Jewelbox in May 2026 for metal reclamation. We had…read morephotographed all items beforehand. When we picked up the returned loose stones, we immediately noticed one did not match the original -- the size and appearance were clearly different from our photos. We returned to the shop within minutes. We were later informed by text that the original stone had been broken during removal. This had not been disclosed at the time of pickup. Instead, a replacement stone had been placed in our return bag without explanation. Because the replacement did not match, we had it independently examined at Kay Jewelers, where it was identified as glass with no gem value. We have since requested written documentation of what happened to the original stone, as well as return of the broken stone or a proper replacement. At the time of this review, the matter remains unresolved. We are sharing this experience so others are aware of our situation before entrusting valuable or sentimental jewelry for similar work.

Great place to do business. Very classy place. Wonderful line of jewelry. Take your pocketbook when…read moreyou have your wife with you as she wont be leaving before she jas to buy something.

From the owner: For over 30 years, Hart's has been one of the most trusted names in jewelry in the Southern Tier…read more Our mom and pop jewelry store is well-established and has grown with our community, serving generations of families as their trusted jeweler for brilliant diamonds, beautiful fine jewelry, elegant watches, treasured gifts, custom made styles and expert jewelry repairs -- even engraving and restoration. Our commitment at Hart's Jewelry is always to make our clients feel at home with our personalized service and our classic to cutting edge jewelry designs. Our years of experience and services have built a legacy of integrity and trust with our customers -- let us help restore an heirloom back to its former luster or find an exquisite piece that is as unique and memorable as you are.

I recently moved to the area and needed a jeweler for adjustments and repairs for my pieces. They…read morehave some unique pieces. The staff are very nice and accommodating. I highly recommend this store.

I had batteries changed in several mid-priced watches ($300-1200). They did a great job, got the…read morewatches back to me quickly. Very reasonably priced. Friendly shop and a professional greeter in the form of a standard poodle. I need to go back and make time to look at the jewelry. Everything looks amazing.