I do not go to jewelers often but I needed someone who could put a new battery in my Seiko watch…read more After calling several jewelers and told I would need to leave the watch or they needed to see the watch to determine if they could even replace the battery, and getting quite a range of prices, I called Robinette. At Robinette they replaced the battery while I waited for a very reasonable price. The staff was very pleasant and helpful. I would definitely go there again. Ann O.

From the owner: Small independent family owned and operated since 1944. Jeweler on site to help you with your…read morerepair needs. Watch batteries and watch repairs. We purchase old scrap gold and silver. Diamonds, Colored stones and much more.

We worked with Nick on having a tanzanite reset for our 40th wedding anniversary. He was extremely…read morepatient and made some suggestions I would never of thought of. I am absolutely delighted with the result. It is beautifully made and stunning. I would highly recommend Crown Jewelers and Nick.

Excellent, trust them with all my jewelry! If I need ring sized, prongs redone or to buy a…read morespectacular piece for my family or myself! It's been in their family for many years! Also I received a gorgeous estate ring for Christmas! Couldn't be happier with it

Beautiful pieces with unique design. The owners/artists were so friendly, helpful and went out of…read moretheir way to assist us. The selection of items to shop is amazing. The attention to detail, care and skill shows in each piece. A must stop and shop if you are touring around Seneca Lake. We purchased several items for ourselves and as gifts. We look forward to coming back.

Cute little shop with steampunk art jewelry. Beautiful spoon rings, and all kinds of fun earrings,…read morebracelets, rings, and necklaces. You are sure to find something for yourself or someone else. Whimsical jewelry with great positive energy in the shop. The owner is really nice and we had a nice conversation with her. Make sure to stop in!

Came here to get my watch resized and battery replaced. They did it on the spot for $25. Awesome,…read moreFriendly, fast, local business what more could you ask for?

Excellent service and great price. Came in for some repair/polishing and Mike did an amazing job…read more My moms wedding ring will be going in soon for repair.

I recently sought a watch crystal replacement, with an initial timeframe of 4 to 6 weeks. Upon…read moreinquiry in the seventh week, I was informed of delays attributed to the watch repair specialist. In the eighth week, with no revised estimate provided, I requested the return of my watch. This request was met with a dismissive response, suggesting that watch repair is a "dying art" and that the crystal, though ordered, had no definitive arrival date beyond "soon." Furthermore, I was charged $50 for an estimate, despite my initial visit being for a direct crystal replacement. This resulted in a total charge of $75 for what I perceive as a lack of service and an unprofessional demeanor. I would advise against engaging with this establishment due to their unsatisfactory service.

Fantastic store very helpful friendly and willing to get you the best possible price! Full of…read morebeautiful and classy pieces with a few of those one of a kind over the top pieces as well. The owner Bob has a great personality, a caring disposition and is very knowledgeable man! The only place I will ever go for my jewelry needs and I highly recommend to anyone who asks! Thank you

My wife had her platinum diamond earrings altered here and she's happy with the results. They took…read moredetailed pictures of the original pieces, including the laser inscription on the diamonds, to ensure that the original diamonds were kept. Good communication and text messaging when the item was ready for pick-up. Probably a little more expensive than other less established jewelers, but worth it for the peace of mind.

They replaced a diamond in my tennis bracelet and it turned orange after 6 months. They held onto…read moreit for 4 weeks (told me it was a 2 week wait and I had to contact them to get it back). The manager was the one to repair the diamond after I had pointed the missing spot upon pick up inspection. DO NOT GO HERE

When I walked through the door I had no idea what to expect. I remembered the jewelery store by…read morethe same name from growing up but considering the location and size of the building, knew it could not be the same. When I entered I was given a friendly welcome and found a humble yet quaint set up. The selection was great considering the limited amount of space with which to display merchandise. Being an Irish girl, I am always on the lookout for Irish/Celtic pieces and was pleasantly surprised at the selection they carry. While there I was discussing with John a sentimental item I had and wanted turned into a wearable memento. He told me to bring it in and he would look at it and see what he could do. I brought it in on a Friday afternoon, we discussed what I wanted done and he was pretty sure he could do it. The only problem was that I was leaving town on Tuesday morning and he felt he was too busy to get it done before I left. As much as I didn't want to leave it behind, I left my trust in him and gave him my mothers number so she could pick it up upon completion and mail it to me. To my great surprise, the phone rang on Saturday morning and it was John telling me that my piece was finished. He said my sentimental story behind the item pulled at his heart strings and he wanted to make sure I had it back before leaving town. When I saw my completed piece, my heart swelled with the love this item held for me. John had done an amazing job. My piece was not only wearable, but fashionable. He then took the time to make one final change I requested while I waited. The price was very reasonable, and even though he did a rush job, he didn't charge me extra. I couldn't have been happier with the service I received here. With the kind of service John has to offer, I hope he finds success in this sleepy little town and stays for a long time to come. Thanks again John!!! Words cannot justly express how happy you have made me!!

Today was my first time shopping at the store. John McHenry is very friendly and welcoming. He…read morespent a lot of time helping us put together a beautiful charm bracelet for a co-worker. John sells high quality jewelry. We were very pleased with the service we received.

I needed an extra hole added to my Hermès leather Apple Watch band. I walked in and was immediately…read morehelped. It took a few seconds and they said it was free of charge! Amazing service and beautiful jewelry too. I will definitely be coming back.

I do not have a lot of experience buying fine jewelry (nor the money to do so generally), and my…read morepalpable ignorance in this area often results in my sticking out like a sore thumb in many jewelry stores. I feel exceptionally vulnerable in these environments, particularly if the staff make it clear that I am not their typical or ideal clientele. But happily, I left our locally owned Mansour today with a beautiful purchase within my budget after being treated with respect, warmth, and dignity. The young woman at the counter was so kind (and wore an enviable bedazzled mask), and took her time helping me find a piece that was special while still within my price range. She made me feel genuinely welcomed and relaxed. The gentleman who popped by a few times was distinctly knowledgeable about diamonds and their faux counterparts, and was able to help me decipher prices and quality. I am so grateful for their gracious assistance, and will be thrilled to recommend Mansour in the future.

Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

Second time at Kim Dao. First time at this location…read more Definitely an upgrade in physical store. Larger space, better lighting and more display cases. Also felt very safe as they buzz you in the front door and have plexiglass on top of all their display cases (Covid precautions). Once again, I didn't buy any jewelry from them. But I had them polish my platinum wedding band for an upcoming reception / photoshoot. The lady was friendly and told me the price upfront $10.80. She charged me $10 and it took them 5 minutes to make the ring shiny and appear new again. I know polishing platinum is prolly not a good thing repeatedly, but I plan on doing it just this one time. Anyways, I wouldn't hesitate to go to Kim Dao for all your jewelry needs.