[[HIGHLIGHT]]These guys are great! I needed my State Inspection renewed quickly while I was on a break[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]They were very friendly and offered me free coffee or bottled water.[[ENDHIGHLIGHT]] Very nice waiting room. Even though I did not have an appointment, I was in and out in 20 minutes. read more

[[HIGHLIGHT]]I can't tell you how glorious it was to get back in my vehicle with the AC working![[ENDHIGHLIGHT]] The AC compressor (self diagnosed) went out in my 2020 Chevy. I was quoted astronomical numbers elsewhere for the repair - HRM did it for almost half. They confirmed my self diagnosis and completed the work within a few hours. They were friendly, fast, affordable and no bs! [[HIGHLIGHT]]Ron kept me informed with updates, etc.[[ENDHIGHLIGHT]] I highly recommend them! Thank you everyone at HRM! read more

Took my Sienna in for an oil change. Easy process with appointment. [[HIGHLIGHT]]They were waiting for me and knew exactly what I came in for[[ENDHIGHLIGHT]]. In and out in 25 min. Friendly staff and excellent wifi in waiting room. I'll be returning for future service needs. read more

[[HIGHLIGHT]]Another great experience with the HRM folks today.[[ENDHIGHLIGHT]] They fixed two issues with my Suburban that have been bugging me for awhile. As always, they charged a fair price for the work they performed -- and [[HIGHLIGHT]]they are pleasant and friendly to boot.[[ENDHIGHLIGHT]] I am so thankful I found them to work on my vehicles. read more

10 hours ago New Having experienced the deceptive and scam-like tactics of dealership, I was looking for an honest and trustworthy mechanic who I could develop a relationship with to service our cars. Went through a number of mechanics near my locale and found HRM Automotive with a lot of nice reviews. Fair enough I thought I'll give them a try. I found Ron and Lloyd to be straight-up honest and trustworthy gentlemen in my interactions with them. I like to learn about my cars and do my own research but sometimes I have a lot of questions, [[HIGHLIGHT]]Ron and Lloyd were happy to answer all my questions and sometimes (when it's possible to do so) also show me the state of the vehicle up close which not only clarifies my understanding of the vehicle but also inspires confidence in the work being done on my vehicles.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They are also accommodative to their customers needs when it is possible to do so.[[ENDHIGHLIGHT]] To me the most important thing I was looking for in a mechanic that I wanted to keep a long lasting relationship with was honesty, trust and expertise, I am happy to say I found all of these rare traits in HRM Automotive. read more

Was just looking for a shop for my vehicle when I remembered HRM. I used them about 25 years ago and they were outstanding and honest then. They fixed my transmission problem and gave a list of other things that would need repair in the future. They suggested that the vehicle probably wasn't worth putting the money into fixing all of that. They did not charge me anything extra and the transmission problem turned out to be just replacing the fluid. They are best shop I've ever used. read more

We appreciate professional automotive service and are satisfied customers since 2010. We moved to Northern Virginia and had no idea where to get our vehicles Serviced. I found HRM recommended on National Public Radio's "Car talk" website. Tim and the HRM crew are knowledgeable and friendly. I took a vehicle to a different shop for the Virginia Safety inspection on a Saturday morning and walked out with a fail as well as a $1000 quote "to fix the problems." Took the vehicle to HRM and found a problem for a $230 repair. HRM only fixes what is not working. Solid advice and Solid work! read more

We've used HRM since mid-90s for our turbos (Mazda 6, Chrysler Lebaron, and Volvo T-5 ) then our VW Turbo Diesels (Jetta TDI and Passat TDI) AND now they service our BMW 328D, I-Drive. Easy to schedule, drop off, pick-up; and total confidence that Tim and all will take care of all this newer BMW diesel needs. What a relief after the miserable timeliness of the dealer service shop. We have referred HRM to a number of folks over the years--so good to share good news! read more

My husband and I are very impressed with the amount of integrity and quality of service provided by HRM Automotive! I've taken our Honda Pilot in a few times for repairs to include new sway bar links, front strut replacement, and other strange noises it was making. Their prices for parts really can't be beat- they don't charge more than necessary like other chain companies. Ron, Lloyd, and the other mechanics are so kind and courteous, they treat us like family! Lloyd is a genius and diagnosed and fixed an issue for me on very short notice. They've saved us hundreds of dollars on repairs based on quotes we received elsewhere. They'll tell you the truth about what your car needs and doesn't really need. We won't go anywhere else! read more

Ron and the guys here have been helping my family and I for around a decade, and they are experienced and fair mechanics. I don't take my cars to anyone else. Highly recommend. read more

I was driving on a flat tire and pulled over on the side of fairfax country pkwy in the pouring rain at 9pm today. I did not have the correct tools to put my spare on, but Ron who works at HRM pulled over behind me and asked if he could help (it was very obvious me and my boyfriend were having trouble changing out the tire). Ron made a quick run to the shop to grab something to help and he came back so fast. My spare was put on in less than 3 mins. I could not thank Ron enough, and I'm definitely coming to HRM for any future work needed on my car, and I'm immensely grateful for people like Ron. There are still good people in NOVA! (: read more

First of all, HRM has saved our family thousands over the years. One time when our Subaru Forester 2011 was at the dealer for a warranty repair, the dealer said that we needed an additional $1200 in maintenance. Wanting a second opinion, we took it to HRM and they said uh-uh. You only have $190 in repairs required. The other things the dealer listed are all in great working order. Recently, November 2023, we took the same Subaru mentioned in because we could smell burning oil. We'd had a similar issue before because Subaru doesn't use actual gaskets on the seals. This time it was leaking from the cam covers and a small leak in the timing cover. In order to repair these, they had to drop the engine. While the engine was removed, they assessed other systems and conducted necessary repairs. Since the engine was already out and we didn't have to pay for that service more than once, they saved us a lot more. They noticed, for instance, that the clutch was over 75% worn. I'd already noticed 2nd gear slip occasionally and eagerly took their recommendation to replace the clutch and flywheel for the cost of parts since the labor was the same. We've been driving the vehicle for a month now. Not only do the shifts between gears run like when we first bought the car, but all the oil smells and other quirks we'd been experiencing are gone. They restored our car and effectively erased 12 years of use. This is just one story about one of our vehicles, but they have touched all four of the household's cars at one time or another and each and every time, they honestly assess the car and perform only the repairs needed. I can't tell you how many times they've sent us home with no bill saying we didn't need whatever service or repair we thought we needed. Do business with these honorable mechanics. You won't regret it. read more

HRM Automotive is fantastic! My regular car dealership after changing my oil, etc., said my brakes are at a critical point and the mechanic recommends they be repaired/replaced. That my four tires should also be considered to be replaced. I was asked if I could hear anything while braking, no I didn't. And I had two tires replaced less than a year ago by this same business. I had a gut feeling about not moving forward with these recommendations, they entered on my paperwork "customer declined " which felt they were pushing their own agenda. Thank goodness I went to HRM Automotive in Springfield VA! They thoroughly examined my brakes and vehicle, my brakes were in great condition, recommended flushing out my brake fluid, a bit dirty. I had them change out my brake fluid. HRM Automotive has integrity and certification for Toyota Prius's and more! read more

Super place - Fixed a dealer brake screwup. Details: told dealer at 60k service had brake noise. Dealer said brakes had "plenty of wear left" and passed state inspection. 1k miles later noise got much louder, stopped at HRM on a Friday afternoon, talked to Ron. HRM inspected, found brake completely worn off ( to metal) got pads, disc and fixed in 1.5 hours. Probably saved me a brake failure and accident. Can't thank these guys enough! read more

Tim and the Crew are awesome. They are very honest in letting the customer know the issues and recommendations. I have been taking my vehicles to HRM for over 15 years and have always been completely satisfied. I TRUST them explicitly!!! read more

The HRM stands for Honest, Reliable Mechanics and they are just that. Imagine an auto shop the way it should be and you'll have HRM. My wife and I discovered them through customer postings on the Car Talk (Click and Clack) website about 2 years ago and we've been loyal customers ever since. It has been our experience that they have very reasonable pricing and will only advise you to fix what needs to be fixed with no extras added in as recommended service unless they're required. My reasoning for such a claim is that they have more than once advised us to hold off on maintenance that we requested. They gladly perform the service if we decide to go forward with the maintenance anyway but they give us the opportunity and information to make an informed choice and not over-maintain our cars for their profit. I haven't found that anywhere and I hope you'll give HRM a chance to earn your business the way they've earned ours. read more

HRM Automotive - Auto Repair Near Me - Springfield, Virginia

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I've brought my car to HRM a few times and each time the experience was great! Awesome Staff! Thanks

There is nothing but positive reviews for HRM. Ron and Tim are great to work with and provide excellent service. I trust them with taking good care of my cars. They provide honest service as it says in their name! read more

I can not say enough good things about this mechanic. I feel awful that its taken me this long to write a review. You know that sweaty panicked feeling you get when there is something wrong with your car and you just KNOW that your bank account is going to be depleted after? I never feel that way anymore. When something is wrong, I call my favorite mechanic immediately and they are ALWAYS fair and fast. I have brought all of my cars to them for a variety of issues and recommend them very highly. If they ever go out of business, I will just buy a bike because I don't think I will ever trust anyone else with my car like I do them. read more

This place is incredible. My husband randomly found this place and has been a couple of times for regular maintenance. I recently got new tires at Walmart and they has a huge sign that said "Walmart does not check tires for safety". Um, red flag? I googled the type of tires and saw all good reviews, so went ahead with the purchase. Though there were no issues after the tires we installed, with the holidays and unexpected weather season coming soon, I'm not one to take chances. I mainly communicated with Kevin, who answered the phone when I originally made my appt (which I eventually cancelled because I wasn't able to drop by car off). I called them last minute and asked if I could just come in and wait. He said he'll make it work and allowed me to come in 30 minutes after that call. Seriously?! Can't get better than that. I arrived and was greeted by Kevin again, who was (again) very nice and courteous. I was there 15 minutes tops, he even asked me if I wanted something to drink. He came back and told me that they lifted the car and checked the gauge (I have no idea what this means :/) and he said everything looked fine. I asked if I need to check out or anything and he said "nope, just make sure you come back again". Wow! Do you know those other dishonest companies out there would have taken advantage of an unknowledgeable gal like me, but not these guys. They really live up to their name and I will definitely be back! Thanks HRM! read more

Easily the best shop in the area and one of the best mechanics I have ever been to. I have been going there for about three years now. There have been times that I have taken my car in to them swearing that work needs to be done (used to work on my cars a lot when I was in my teens) and they would check it out and tell me,"Nope, everything looks good." About a year ago my alternator started to go so I took it in and had them replace it. Pick it up a day or two later and go on about my business. About a week later some warmer weather hit and I noticed the A/C wasn't working. Called Tim up, and he assured me that even though he was really busy he would get to it. Sure enough, he checked it out and the A/C not working was due to a connection on the new alternator. He fixed it, no charge. I also had a wheel bearing replaced there back when I first got my car. They replaced it and it started acting up again 15 months later. Even though I was three months out of their "shop warranty" they still fixed it, free of charge. I have more stories like that about these guys so I won't keep going on. I won't go to another mechanic for 50 miles. read more

I drove in here with some small trepidation. The building is old but well cared for but the look and feel of this place isn't "slick" and I love good marketing. As soon as I walked in the door however I was greeted professionally and enthusiastically by Tim. He made me feel welcome. I was in and out (needed headlamps replaced for my TAHOE) within 30 minutes. The most impressive thing for me was the testimony of the other three patrons at the shop who each just LOVED the place. One guy has been coming here since 1991!! Finally on checkout these guys have APPLE PAY! How cool is that! I guess you can't judge a book by its cover! IN THE WORDS OF Arnold Schwarzenegger "I'll be back!" read more

We had another very positive experience at HRM. They are indeed honest and reliable mechanics. We brought our 14 year old Toyota Sienna into the garage. There were noises every time we braked. We were worried that the brake pads were worn and that the calipers were cutting into the rotors. HRM's mechanics found nothing wrong with the brakes. The brake pads were only halfway used and had plenty of wear in them still. They did not advocate replacement of brake pads or anything else to boost up the bill. They could have easily recommended a litany of repairs and adjustments but they did not. Another garage might have come up with a list of reasons to pad the cost but HRM did not. Instead, they charged $58 to cover labor. In short, we were not hornswoggled! What a pleasure to find that this shop lives up to its name: honest and reliable. We are grateful and found the entire experience refreshing and heartwarming! read more

What a great family owned and operated business! These mechanics are trustworthy, thorough, and kind. They never seemed rushed when listening to my vehicle's issues or explaining what they found, yet they always get things done quickly, sooner than I expect! If you're looking for a mechanic you can trust, that won't try to swindle you out of an extra dollar, you have found the place. read more

I have been going to hrm for many years and have always received the best and honest service around...Bill and Tim are awesome and always helpful. read more

my car was leaking radiator fluid and running hot. I live in Richmond, driving on I95 read the reviews so pulled in for help. Tim refused to repair my old van saying it had multiple problems. Really put me in a jam. He did add water haha so I went to another repair shop in Springfield. Part was $6 and $45 labor. I was back on the road in less than an hour. Just weird is all I can say read more

This is the only shop I'll bring our vehicles to. Great work by honest mechanics for a fair price.

We've had great experiences bringing our cars here over the last four years. This is where we come when I can't figure out what is broken or how to fix it. They've done well keeping our older Subaru and our Honda Odyssey on the road. read more

I've been a customer of HRM for nearly 20 years. Best mechanic I've ever had and we've lived all over the USA. The company name is perfect - HONEST and reliable. Tim is a highly competent mechanic! We always received great service and honest assessments of our car's issues over the years. Your car is in good hands - we highly recommend HRM!! read more

Honest, reliable mechanics...the name says in all. Kevin clearly explained the deficiencies and they had the van fixed and returned in one day, at a good price. They went above and beyond, even fixing a piece of trim they noticed had come loose for no charge. They will keep our business. read more

Update: I took my vehicle to the dealership the following weekend. Complete brake work on both rear tires to include rotors, pads, and brake line flushed for total cost of $640 (the brake flush was $180). So, If I didn't get the brake flush it would have been only $460. Where HRM a few days earlier exaggerated issues with my vehicle to include needing calipers and gave me a quote of well over $1100. Anyone reading this review, please take heed and stay away from HRM Automotive! read more

I know some say it doesn't matter if you're a woman or a man, you get the same service at an auto shop. Well, I dare to differ. I have many years of going to dealers and automotive shops for a variety of cars and it DOES matter if you're a woman - until HRM Automotive. My sister and I went to HRM in November 2013: Mine for an overall vehicle check and an oil change and hers for a second opinion on a shaking issue. We were impressed by their honesty and customer service. Their actions matched their words and we shall definitely have our cars serviced there. P.S. My sister was able to go back to the original transmission shop and have them fix the driving mount (cracked) which they hadn't been able to find initially. They went above and beyond to ensure her car was drive-worthy. read more

I didn't get anything fixed on this visit, but customer service was excellent. I'm in the process of moving and my check engine light came on. I stopped at HRM on my way out of town for a second opinion from another shop in DC. Bill checked the Comp codes and assured me that I shouldn't have to worry about the failed sensors, and as long as my car was driving ok, I could continue rolling on. The other shop wanted me to replace both. read more

I gave them 4-stars four years ago but I'm not certain about how things are now since Bill left. Does anyone know where he works now?

Honest, trustworthy and great mechanics. So glad too have found this place as we're new to the area and finding a good mechanic is tough.

I have been using them for over 8 years! They really are honest and reliable mechanics. They are also very knowledgeable. I am not saying they are perfect, but I wouldn't trust anyone else with my car. I travel over 45 minutes just to use them. read more

It's always an experience filled with uncertainty when trying to find a decent mechanic. I tried HRM for the first time and have found an auto repair shop that gives good, friendly service for a fair price. I knew of one problem with my car but mentioned another concern I had. They fixed the known problem right away but assured me there was no additional work the car needed. I appreciate their honest analysis and will keep coming back. read more

HRM Automotive is a very efficient, professional, and like their business name states, honest. I had my 2012 VW Passat serviced at HRM and the repairs, along with the friendly customer service took care of everything within the same day. I feel that their prices are fair and the quality of service is exceptional. I will definitely keep taking my vehicles to HRM for servicing. read more

I have been a loyal customer of HRM (Honest, Reliable Mechanics) for over 15 years. They have been my "go to" mechanics for a variety of cars, Audi's, Hondas (sedan and van), Buick, and Subaru. The staff, especially Bill at the front office, and Tim, the head mechanic, are extremely personal, and are willing to patiently explain the procedures and pros/cons of different alternatives. It is trite to say it, but when HRM conducts routine maintenance or repairs it is done right -- I can't remember even once having to have it "re-done." They never push you on what to do - they explain the problem and offer solutions, some long term, some short term (unless it is a safety issue of course). But even more than being reliable, I have great trust in their honesty and integrity. For example, some 10 years ago our Honda had an emissions control problem -- but instead of just fixing it, Tim suggested I take it to Honda because he thought they had a recall on it -- I did, and his advice saved me over $600. More recently, my son's Subaru failed the emissions inspection, which after considerable diagnosis was traced to two problems -- a gasket on the fuel pump and an emissions canister. Tim ordered the canister, installed it and because the canister solenoid was defective it "blew" the car's computer. All the cost of getting the new canister, the computer, re-programming the computer, and test driving it for the emissions inspection HRM provided at NO COST. Less scrupulous mechanics would have charged for all these additional services -- so much for HONEST. I wholeheartedly recommend HRM -- try them once and you will be hooked. So much so that even though I recently moved to North Carolina, I still take my cars bac to Tim and Bill for repairs/service. Give them a try. If you have any questions, feel free to email me at cross.archive@gmail.com Jim read more

The most reliable and honest auto repair service shop bar none. At the dealership for the "free" oil change and I'm told the brakes have to be changed now they are unsafe. Well, I declined to have HRM make the repair. HRMs response was you have at least 2 to 3 oil changes of life left on the pad. No need to change them now. This is honesty and how you win life long customers. Strongly recommended!!! read more