First of all shout to Elizabeth! She works the front desk, her communication skills and customer service is over the top. Overall, this shop was amazing. Pricing is fair and quality of work is superb. Great communication between the shop and front desk as well. They provide detailed pre and post inspections. If they offer a service and feel like is overprice talk to them and they will find a way to work with something more managable. In our experience, we decided to go somewhere else to get our brakes done and the quality and pricing was a complete failure from the other place where we decided to get the service from. This resulted in wasted time and broken parts from something that was supposed to be "cheaper." But because of their detailed pre-inspection both times that the car came in we were able to get this resolve. I felt like Premier Auto were pretty transparent from the beginning, especially with being a woman, there is always the fear of being taken advantage for this reason. I highly recommend this place. Great jobs guys and I will make sure my husband keeps coming to you in the future for any car related issues! Thank you for working with us and ensuring our experience was pleasant from start to finish! read more

Best prices!!! Replaced a car battery in 36 minutes, same day. Called ahead and they fit me in at 4pm! They are in an industrial park, office is upstairs next to Starline restaurant. The garage itself is downstairs. The owner used to be a Mercedes dealer mechanic. Battery price and labor were lower than everyone else in town. Waiting area has WiFi. Look for 7608 on the side of the building. Car runs great. Thanks! read more

How many 5 Star mechanics do you see on Yelp? I had to check these guys out. My 100 Series Toyota Land Cruiser had a leak in the AC system (front and rear units), as well as a clunking sound when put in gear, shifting (sometimes), as well as accelerating on flat roads. First mechanic I went to had the car for 2 days and only greased the transfer case. And he wouldn't even work on the AC because the Land Cruiser is 23 years old and and that unit HVAC system was extremely complicated. Eric from Premier Auto detected the problem immediately and gave me an estimate. Now, the AC system is running ice cold and the front axle replacements completely fixed the clunking; it's buttery smooth as it should be. It was done in like 3 days; amazing turn around time. Are they the cheapest? No, but they are competitive. The better question would be, "Are they honest, qualified, and professional? Am I getting VALUE for my money?" I am happy to say yes to all four. For me as a husband and father, my family's safety is my #1 priority. I now have a trusted mechanic for our vehicles at Premier Auto. 10/10 absolutely recommend. read more

BEWARE OF THIS SHOP! Took my 2003 Mercedes Benz SLK 32 AMG (3.2L V6 SOHC 18V SUPERCHARGER) to another shop who found that the serpentine belt had not been secured! No tensioner! So the alternator, the water pump, the fuel pump and the power steering were not working! That was why it was baking such loud noise! Oil was a light creamy color! These guys really messed up my car! I have filed a complaint with the Virginia State Attorney General, Jay Jones! Premier Auto LLC damaged my rare Mercedes! They should be held responsible! read more

Premier Auto - Auto Repair Near Me - Springfield, Virginia

I cannot say enough great things about Premier Auto in Springfield, VA! While visiting D.C. on a field trip with my daughter, I hit debris in a construction zone, and shortly after, my Jeep died and wouldn't restart. Being 400 miles from home late on a Friday evening, I was in a tough spot. I searched for mechanics and found Premier Auto--they answered my call and agreed to work on my car over the weekend. After diagnosing the issue, they discovered my Jeep needed a new engine. I had to rent a car and return home to Tennessee, but Premier Auto handled everything--working tirelessly with my insurance company to get the repairs done. Several weeks later, I made the trip back to pick up my Jeep, and it runs like new! The team at Premier Auto went above and beyond to help me during a stressful situation. Their honesty, dedication, and professionalism were truly remarkable. If you're ever in the Springfield, VA area and need auto repairs, this is the place to go! Thank you, Premier Auto, for everything! read more

Was so happy I could book an appointment through their website to get my front brakes done. The employees are so nice, and the service and prices are great. If you are waiting for your car, they have a nice area to wait and guest WiFi. Would definitely recommend! read more

I was in a collision and Premier auto took care of the body work and it was restore back to original Happy with their service read more

Great car repair shop! I would highly recommend this shop if you looking for professional, reasonable communicative and highly competent. Price is well below the dealer and they only recommend what is needed. Try them, you won't be disappointed. read more

Eric cleared up an incident that affected the car I was trying to get done. It had to do with an employee that was a con artist. Eric dealt with the problem and I still HIGHLY RECOMMEND Eric and Elizabeth. It wasn't his fault. Or mine. His personal work on my car was always awesome. I sm still using Premere Auto. I believe in them. read more

As he has done on several occasions since he rebuilt the damaged engine of my '01 Corvette in 2019, Eric once again came to the rescue when malfunctioning sensors made the car fail the emissions test. I hate to imagine how much more a Chevy dealership would have charged to correct the issue and allow me to renew the registration. Once again, "job well done!" read more

Great service! Definitely going back with any of my auto repair needs. Cost was reasonable.

Excellent Service! I have taken my car to Premier Auto several times now. They always do excellent work and never try to sell you something you don't need. Elizabeth is really nice, very knowledgeable about car repair, and stays in contact with the mechanic, so she can give you an update on the status of your car. I will definitely recommend them to my family and friends. read more

I'm grateful and pleased to have found Eric and Premier Auto to service my Audi Q5. After almost 2 years of owning my vehicle, I was in need of work beyond the basics and dealer mechanic was doing too much guessing of what was wrong and my financial and time expense. Eric was able to address my immediate issue and outline what else would need to be addressed and when, without making me consider trading the car in. He is very knowledgeable and clearly enjoys what he does. The reality is that when you own these type of cars even the slightest thing wrong won't be cheap(I just paid $150 for a light bulb), but you don't need or want to be price gouged on top of it all. In fact, I called Eric to see if he could squeeze me in to put the light in for me, so I wouldn't be driving on a holiday weekend with one headlight, and he had me in and out. Premier Auto will definitely be my shop for the life of this vehicle and whatever else I have in the future. read more

Eric walked me through the complete repair and even showed me a video of the testing he did on the old part to confirm it was bad. The price for repair was good and the professionalism of the entire shop was top-notch. I found this place on yelp and they were #1 in our area. Now I know why. I would recommend this place to all my friends and family. read more

I am so glad to have found Premier Auto. Quality, repairs with good prices and honest quotes. I prefer doing some light maintenance myself, but when I needed a starter replacement (that I didn't want to do it myself) I was getting some through the roof quotes. Happy to have found Premier! read more

I had been on going problems with the A/C on my older Toyota and been to multiple mechanics. Premier replaced the parts a previous mechanic had diagnosed and found a leak the other mechanic had missed. They were timely, affordable, and professional. Would recommend. read more

Great value and fast work. Had brakes pads and rotors changed and transmission fluid exchange.

Eric did a great job fixing our car. He went above and beyond what we asked. He is responsive and trustworthy. This will be our go to car service shop. read more

My wife's car needed a service and they got her in quickly and didn't try to BS any extra up charges. To the point and quality work.

i was stranded in the middle of the street (my car broke down) so i called premier auto. They came swiftly and promptly on a hot summer day with their towing service. what can i say? great troubleshooting skills, and competetive pricing. highly suggest you give premier auto a try; you wont be disappointed. read more

Excellent service! Eric is trustworthy and honest when it comes to vehicle repair and regular maintenance. The receptionist/assistant is extremely clear with explaining the work performance and/or the recommendations. Personally, I feel very confident getting my vehicle serviced with Premier Auto. I have definitely adopted them as car giver for my car! lol read more

Finding a local mechanic you can trust is hard to find. We were blessed to find Premier Auto. After receiving an outrageous quote from the dealership for some repairs I searched for a second opinion. I reached out to Eric and he provided me a quote within a few hours. Eric addressed all my questions and concerns. He was able to save me over $1500, using the same parts and doing the same work as the dealership would have done. He was able to complete the work in one day and even provided me a free loaner car. I appreciate the time he took to discuss the repairs with me and the advice he was able to provide. If you are looking for an honest mechanic with competitive pricing, look no further because Premier Auto is it. I appreciate the honesty and the quick turnaround. Eric will be my go to mechanic from here on out, honest and a true professional. Great customer service! read more

This is the second time I've taken our '17 Volvo V90 here for required maintenance and both times the services were performed the same day for a fair price. The tech's even talked me out of performing some of the service interval work I requested ahead of schedule as they checked the car out and it was not needed yet. Pictures were even sent of the replaced parts for piece of mind. Great local business! read more

This shop gets 5 stars for quality, honesty, the price point and convenience. I stopped by here after another shop gave me an insane quote for rear breaks and four tires. Not only did this shop give me a significantly lower estimate, he also told me I didn't need rear brakes. The honesty is appreciated and will make me a repeat customer. The shop itself was nice and clean, and they offer a loaner car if you need one. Overall, I highly recommend this shop if you're looking for honest, affordable, and quality car repairs read more

Premier's communications and customer service is great! They answered my questions quickly and thoroughly. My repairs ultimately were done somewhere else simply based on logistical needs. They'll be my first call next time I need auto repairs. Thanks again to Eric and Elizabeth. read more

I have been a customer for about 6 years now, best mechanic shop ever!!!! They always give great advise, are super reasonable priced, but their best value is their honesty and telling you upfront what your best option is. You know if you are in good hands,, when the mechanic showed you the parts he replaced and explains why they were bad!!! If you show up with an used transmission to replace yours, they will tell you if it's a bad idea (just happened to me). I had springs replaced on a mustang, their quote for 4 performance springs was 1/3 cheaper than 2 standard springs at another dealership. Always helpful, always honest, I LOVE THESE guys!!!! Big shout out!!!!! You guys ROCK!!! read more

Honesty, knowledge, and expedience are great things to look for when you want want to find a mechanic. I found that...PLUS the precision and integrity of a GREAT doctor!! Eric is superb and am so grateful that I knew someone that knows him. He's off the beaten path...and there's a great coffee shop next door (in an industrial park) if you have a quick repair and he says he can get it done in a few hours. If that's not enough, he quoted and stuck to the BEST price I could find!! read more

Came in the other day to fix my skid plate. Bolts were broken and rusted. They completely fixed all of that and were very responsive on call and text. I dropped my car off so I wasn't there to see the process of him fixing it but he sent plenty of pictures to me showing me the before and after. Definitely recommend to anyone who needs a local neighborhood shop! read more

Got several "recommendations" from the Honda dealer. Contacted Premier Auto via Yelp and Eric responded quickly and professionally. Eric examined the car, told me which recommendations were necessary, and which ones were just upselling. The price was reasonable, and work was done fast. Totally recommending to friends and family. read more

Eric and daughter were very helpful and professional ! Got everything done in one day. It was emergency and they stayed to work on it before New Year's Eve . Thank you read more

Honest mechanics that know what their doing. Went for wheel barrings and it took longer than expected...didn't up charge on labor..parts were more expensive and it was not communicated with me after dropping my car off and they gave me a discount for the mixup...my new favorite mechanics! read more

Great guys, no bs. Always give me a straight answer and have never tried to upsell issues that aren't necessary. Would recommend to anyone who needs work done! read more

great guys and great work - installed my borla exhaust and fixed my train horn! Im rolling heavy now

Fantastic work from Eric the owner and his team. They beat the competitor's price by lots.

This shop has saved me from the biggest headaches. STORY TIME!! I've owed a 300zx a couple years back. let's say the car wasn't in great condition. The car started having fuel injection problems. i went to a couple places for a quote and everyone didn't even want to touch the car. MY OWN MECHANIC (at the time) TURNED ME DOWN. But a good friend recommended Eric and his shop. LET ME TELL YOU!! NO JOB IS TOO BIG OR TOO SMALL FOR THIS SHOP. THEY ARE ALWAYS DOWN TO TAKE CARE OF YOU AND YOUR CAR. 5 F****** STARS. read more

It's rare to see a mechanic with five stars. I have a 1993 300ZX and was looking for a good mechanic who still possess skills to work on these classic cars. From previous reviews, I saw a member commenting on the great work on their 300ZX. Premier did a great job diagnosing my air sensor issues and leaving old spark plugs to evaluate after a tuneup. That is a nice touch to see that the work was done. I highly recommend Premeire to anyone looking for a mechanic who is skilled to work on older and newer cars. read more

Eric, I appreciate what you did for me; I know solving the issues about my Evo was hectic. You never gave up and at the end, you solved the problem. I strongly suggest Premier auto they did an amazing job. read more

Eric is a great Mechanic honest and worked on estimated time . Price quoted is one of the most competitive out-there . I will definitely bring all my cars for any servicing at his location . Ps: bring your german here Eric will give you great advice about it . Thanks again . read more

Absolutely top notch automotive expertise and customer service. We had a VW Passat with a clock spring issue (airbag light, horn and radio/nav controls on the steering wheel did not work). Eric responded very quickly to our email request for a quote, scheduled the repair and knocked it out. However some of the symptoms still were not fixed. Brought the car back, Eric troubleshot and solved the mystery. It was a defective part from the OEM. Exceptional customer service, kept us informed every step of the process and did not charge us for the additional troubleshooting labor. Would not have been the case elsewhere. Would recommend highly to friends and family. Deal with confidence! Premier Auto LLC is who you want to work on your vehicles. read more

Premier Auto is the only place I take any of my vehicles. The staff is very knowledge and profesional. Great work and great prices as well!