We stayed here about 5 years ago when the hotel was brand new. It is conveniently located close to…read morebut away from ( you know what I mean ) family in the area. We were warmly greeted when we checked in. I booked two king rooms for two nights. Rooms were big, clean and had good amenities. Fridge, microwave, coffee maker. Only two complaints about the room. Water pressure was low in the shower. I took a shower late at night to wash the cigarette smoke smell off after visiting my family. Everyone seems to smoke but me. And the towels were very rough. They did absorb well. Highway noise on the back side is kinda loud but with white noise playing on my iPad it wasn't a big deal. Bed was comfortable. And it was nice to have a king bed to myself. My husband stayed home to take care of new puppy. Breakfast in the morning was great. Eggs, sausage, pancakes from a pancake machine, gravy biscuits and bacon. Lots of drink choices. There was a guy taking very good care of the food area. They were super nice and let us the use the meeting room for a small family gathering. Over all great hotel and staff. We will stay again when visiting family. Owingsville where they live doesn't have a hotel.

Very disappointed after checking in on the top floor. We t to front desk to ask about thermostat,…read moresays it cant be changed. So basically we have two options hot or hotter. You should be able to control your room temperature, isn't that part of the accommodations that you pay for?

We didn't have a ton of options for "good hotels" when trying to stay close to Natural Bridge State…read morePark. We focused on Winchester, and settled on the Hampton Inn. It was in a decent location for us. I was very pleased with the room. It was clean, and had clearly been renovated at some point (based on condition and decor). We felt safe, and it met our needs. The hot breakfast was decent! Would consider staying here again if need be.

Winchester Kentucky 9/18…read moreRoom 202 smelled of cigar got changed to 203 The door doesn't work correctly! The safe is not bolted into anything just loose in the closet asked the front desk about and she stated that they do not bolt them to anything and anyone can take it. The pool is closed for the season it's 80 degrees outside beautiful day. Also, asked for housekeeping was told it had to be requested 24 hours prior. The soap holder is knee level in which I hit my knee twice. Reported to Shana Reported the breakfast the milk was rotten the spread was not your typical Hilton breakfast no fresh fruits. The variety was very disappointing. The lobby looks depressing not an inviting space. Was told that rooms are serviced everyday due to security don't as I have meds in the room. Called the front desk many times and busy Shannon's explanation is that when not on the front desk the portable doesn't work. Food flys in the room. Bathroom pretty dirty. The lamps full of dust and even webs.

First of all let me begin with the amount of disrespect we received at this business is…read moreembarrassing. Watch using your cards with this business as they are THIEVES. I will include all videos where you can hear the owner say what my charge was and what reflected my account was not that amount. We are still as of now waiting on our refund. Had to involve police just to get her to cough up a receipt to prove we were being refunded. SHE KICKED US OFF THE PROPERTY AND IMMEDIATELY CANCELED OUR STAY WITH TWO CHILDREN OUTSIDE AFTER DRIVING 14 HOURS STRAIT. SHOWED NO COMPASSION WHAT SO EVER. THEN AS WERE WALKING OUT ANOTHER WORKER CAME OUTSIDE AND SAYS DONT TALK TO MY DAUGHTER THAT WAY. As if we didn't have every reason to be upset. THIEVES. Take your business elsewhere. It is not okay to do people like this.

I don't even know where to start about our visit here. As someone who has stayed in everything from…read moretents to resorts, I think I have a pretty good idea of what to expect from a Level 2/3 hotel. My mom has stayed at other locations and overall been happy so we decided to stay at this location. It was $95 for the night and seemed high for what you get but since it offered breakfast and had a pool we justified the cost. On first arriving, the lobby was clean and seemed welcoming although small for where you are also eating breakfast. This did prove true in the morning so we took it back to our room which was inconvenient when we needed something else. However, we checked in and proceeded to unload the car. On our way in the desk clerk said their system messed up and she needed my card again. So I had to stop with a cart of stuff and re-check in. The room was clean and an average size but the shower had mold as well as the grout in between the tile was as dark as the tile in many areas. This is usually a sign of things not being cleaned adequately but I have seen worse. When we looked at the window the screen was hanging off but it was 90 degrees so we weren't going to open the window. We proceeded to head to the pool where we were greeted with a sign that said the pool was being renovated but open. This proved to be an excuse as evidenced in the photos. The paint is flaking off everywhere even in the pool when swimming, there is paint and outside debris on the floor, huge areas of mold on the wall where it is coming through the paint they tried to cover it up with, the outside windows are wide open with no screens, pool ladder is broken (no sign on it) , and the pool sign says limit 5 people (for a 3 floor hotel). We ended up heading to dinner and when we came back one of our group (there were 4 of us) was cold so we called down (9:30 )and asked for an extra blanket and towels. My husband was told they would be brought up. 30 minutes later they aren't there so he calls back. They said they don't deliver stuff this late we needed to come down. He also asked for more makeup remover wipes (there was only 1 toiletry of each and I had registered for 4 people) and was told they didn't have any. We came down and I asked the clerk who told my husband they would bring it up and how many people were working. She kept saying there is normally 1 person who works at night. Surprise there was another person working so I asked them why no one called us to say they weren't bringing it up to which she replied the other girl was new and must have forgotten. At that point she started being rude and I brought up my safety concerns with the still open windows etc and she basically told me it was fine. Yet the parking lot has signs that say basically you park at your own risk. The next morning when we had house keeping knock on our door almost 2 hours before checkout. We told them we weren't leaving yet and did ask about more toiletries. Surprise they had make up remover wipes. At check out I asked for a printed receipt showing I had checked out and total so I could make sure there were no added expense and the GM got an attitude. I also told her I was going to be contacting corporate to which she said nothing, didn't ask what was wrong, or offer to help. I did give it 2 stars because the breakfast was good and had a nice variety, the beds were comfortable and there were enough pillows. I do want to note I would NOT stay here again or recommend it to anyone. When we were leaving the side doors were propped open, the pool door and windows were open and that area had not been cleaned up even after me saying something about it last night. The open doors and windows are a safety risk. They do have cameras but they are not monitored. The screens are at the front desk and every time I went to the front desk no one was there. Even during check out and check in times. If I could I would give it 1 1/2 stars. Edited to add: The employees stand right outside the main doors and smoke so it goes right in your face yet they are a non-smoking hotel

Terrible worst hotel I've ever been to. The lights by the bed don't work. Air conditioner keeps…read moreshutting off by itself. Tv is messed up. & the window doesn't lock & has a bunch of white stuff on it.

There was a light bulb missing from one of the lamps and they didn't have any replacements. The…read moreshower curtain was absolutely disgusting. The breakfast that was supposed to be "hot" was a few pieces of bread, stale danishes, and cereal with milk that was left on the counter for hours. The coffee wasn't fresh either. The hotel claimed to be nonsmoking but it smelled of cigarette smoke throughout. The front desk staff was friendly, but unfortunately I wouldn't recommended staying here at the prices they have listed.

This is the best B&B!! So wonderful!! Great owner and a delicious breakfast. The home is…read moremagnificent and the grounds are so beautiful!

Absolutely amazing two night stay at this adorable "storybook" bed and breakfast. Felt so…read moreincredibly pampered. Breakfast was excellent, bed was extraordinarily comfortable and our "My Fair Lady" room could not have been cuter! Will definitely be back and tell everyone we know about it!! Love love love! But my favorite part??? Summer and Shiloh the two kitty cats that greet you on the grounds. So sweet!!

What a gem on interstate 64! Pet friendly, nice pool, And Incredible breakfast for free that comes…read morewith the room. Very nice staff and very robust fruit. options and other goodies breakfast.

We needed a hotel late at night and were expecting to be stuck with what we could get. This place…read morewas a pleasant surprise. An old style hotel with doors that open to the outside, it has been completely redone and everything is clean and fresh. The breakfast was real, whole foods - not the packaged junk we find in so many hotels. It even had slices of fresh pineapple. I would definitely stay here again.

The staff was nice and the room was great except for the morning shower. The was no water in the…read moretub when we tried to take a shower. We tried the water to include pulling on the nob. When we checked out we were instructed to pull on it but I had not wanted to break it. This was something that needs to be disclosed at check in.

Staying here while traveling for work for 13 weeks 7 days on 7 days off. The staff is amazing, I am…read moreworking nightshift and they book my room exactly how it needs to be done so that I am not charged for the day before or the night I leave. The breakfast is great and rooms are clean , I am a clean freak so I wipe everything down and take Lysol spray anyway but still. Would highly recommend.

I stayed at this hotel to helpmgetvout of the rain and in the morning I asked the desk clerk for…read moremore shampoo (I HAVE REALLY THICK HAIR HAIR) THE CLERK said are you sure you need it and gave me 1 half used battle of shampoo .

Roach climbed in my drink within half hour. Towel rack fell off wall, and shower would not drain.read more