HORRIBLE LADY. Rushed the exam and then started to leave. I said I had some concerns to discuss…read morewith her and she said SHE HAD OTHER PATIENTS! I told Dr Coen to slow down and that my skin looked different on my forehead and itched, my scalp was greasy, my back itched like crazy and also for her notes to know that I have Leishen Sclerous. DR COEN DIDN'T CARE about the LS and replied THERE IS NOTHING ANYONE CAN DO ABOUT THE OTHER THINGS BECAUSE I AM OLD. ( I am 51)

If I could give a 0, I would. I went to this office as a scared women with a history of severe…read moreatypical moles and was told I needed two biopsied while I was there. With my eyes closed shut, Dr Cohen removed both moles and sent them for a biopsy. Even though I followed every direction on how to clean my biopsy sites, it was two days later I started to have severe pain on my abdomen (one of my excision sites). I was unable to bend over or have anyone touch anywhere near my stomach. The next day (day 3 post exc), while the wound was covered, I noticed a three inch red ring forming and the pain became unbearable. I called their office, which was unavailable nor could I leave a message. I dialed their emergency pager and it was out of service. I was terrified and immediately went to an urgent care office. They cultured my wound but it was very clear to the Dr that it was at least a MRSA infection, if not more. I had a fever, had to miss my next day of work and was given two antibiotics to take and directions to clean and disinfect my whole house, my clothes, my bedding, everything. I called Dr Cohen's office (Family Derm of Havertown) the following business day, told them of my problems and the infection and the only thing I was told is that they would notify the Dr. Not a "how are u feeling" "is there something we can do".. Nothing. I received no phone call in return. I emailed the head office of Family Dermatology, no response. I received a phone call from the urgent care center a few days later that my culture showed MRSA and pseudomonas and if my antibiotics were not working I would need to go to the hospital. Another few days passed and I received a phone call from the dermatology office and they read my results and asked me when I wanted to schedule my next appointment. The woman on the phone had no idea who I was, what I called to complain about a few days prior. UNBELIEVABLE!!! I am in shock of how little this office and Dr Cohen could care about what happened to me, even sent me a bill for the little amount my insurance did not pay. I will never go to another Family Dermatology office again and if I could help it, I would stop everyone from going to Dr Cohen.

Doc was on time. Friendly. Helpful. Checking in and booking. My next appointment were easy…read more Everything about my experience was positive.

It was easy to get an appointment through Zocdoc where I could see the availability of all their…read moreproviders to schedule my appointment. My consult with the PA here was fine and they talked to me about different options given that I was pregnant, including a more affordable independent pharmacy in Newtown Square that delivers medications and ends up costing less than pharmacy chains. However, I'm docking one star because trying to get ahold of staff on the phone and through email has been difficult to sort out a billing issue. Despite multiple voicemails and emails, I received one reply that "someone would call me within the day", which did not happen even after I tried following up.

I saw Dr. Thieu for various dermatological issues. Before seeing him another staff member asked…read moreabout my concerns and made notations. Dr. Thieu then came in and carefully and thoroughly addressed every notation made and provided appropriate attention and treatment as needed. I was very impressed! Often doctors' appts. are hasty and superficial. This was the opposite. I have recommended this practice to several people and will continue to do so.

He is the best!! I wouldn't want to go anywhere else. Always explains everything and is very nice.read more

Terrible doctor. Talked down to me and inferred that I was unintelligent for not understanding what…read moreshe was saying. Gave me no real answers and was incredibly unprofessional. All this for a simple sick visit. Do not see this person, better to use Dr. google.

One of the rudest and most unprofessional doctors I've come across (and I worked in the medical…read morefield). I brought my grandmother to an appointment with her and she spent the entire appointment yelling at her and acting like the appointment was just a waste of her time. I and I don't mean she was just disinterested or not friendly, but she was actively hostile. It was a few years back, and I am still shocked that a person can work in any profession with a personality like that. And it was not just one time, my mother brought her to two appointments so we switched her doctor and I wish we had done it sooner.