I had a perfect experience with The Glass Guy and highly recommend them to anyone…read more I was behind a dump truck on the highway and got nailed with a couple of rogue pieces of gravel - right in the windshield. Two good sized nicks and they both cracked outward across the length of the glass. I submitted the claim through my insurance and The Glass Guy came up as one of the possible places I got use to get it replaced. I am SO glad I chose them. From the get-go, they were speedy and professional. I got call from their office manager just a few hours after submitting the claim and told them what the deal was. She took my vehicle information and VIN to confirm the correct size that's needed, telling me that she'd do some hunting and see about price, availability, and timeframe. I got a call back the same day and she told me the price (which was less than the deductible) so she suggested not going through insurance - which I followed. I was able to get it scheduled within the week. Once there, I got the vehicle in right on time and just decided to wait there in the office for them to complete it. They were extremely efficient - finishing it much quicker than what was originally thought. I couldn't be happier with the result. It looked great and after a month or so later, I haven't had any issues. This is a family owned and operated business; and the care they have for their customers is clear. They have a very comfortable and esthetic office/waiting area (along with a very friendly dog that might ask for some pets). The office staff is extremely friendly and kind, and while I didn't meet any of the service staff, when they came in and our of the garage area they seemed very nice as well and everyone was professional and friendly. Hopefully I won't have to get any vehicle glass repaired/replaced again, but if I do, you better believe I'm coming back to The Glass Guy!!

About a month ago we took my wife's RAV 4 to the Glass Guy to get a couple of chips filled. This…read moreservice went well, at the same time I mentioned to the owner that I have a company car (RAV 4) that needed a windshield. He said, call back with the VIN and they would get it scheduled, I got them the VIN that day. They said it would be a month because of parts on back order. I thought, I can drive it with the crack for a month to give a local shop the business. Fast forward, my wife called Wednesday before the appointment on 11/11/24 to see if they might have an opening either Thursday or Friday before my appointment on Monday. My wife spoke to the gal that works there. She said she would have to call back in a little bit to let her know. Fast forward to the next morning, I called and talked to the gal my wife talked to. She told me that the windshield for my RAV 4 was not available, and she left a voicemail to tell my wife know this. Cell phones don't lie, my wife had not received a call from their number and didn't receive a voicemail. She said check back in a couple of weeks for availability of parts. I immediately got online and scheduled with Safelite, this was Thursday, and the appointment was for Friday at 8:00 AM. Perfect service!! no lies about parts, or not being able to get that windshield. Safelite installed and calibrated the windshield, and I am 110% satisfied with their performance.

Amazing place! I dropped my car off, they took me back home, a couple hours later I went and picked…read moreup my car that had its brand new windshield! Looked great! Im impressed with their service all around. From my initial call to set up the appt to getting my car fixed! Very nice people to work with. Fantastic service! I will come back if I ever have to! Their business is very valuable in my eyes!

Alas, my annual rock-hits-my-windshield-on-the-freeway has come around again and this time it was a…read morebig one. I started with filing a claim with my insurance but their usual contractor didn't have any appointments for the next two weeks. I started looking on yelp for glass repair shops and Bill was the first one who replied and, in my opinion, the best one! I had another shop who replied but was only doing windshield replacements, and finally a third shop replied the day AFTER Bill fixed my windshield. Bill was extremely professional and skilled. He came out to service my windshield in just a couple days from my initial quote. He was on time, remained courteous, and worked quickly. After he was done, the rock chip was almost invisible. Great work. He also came prepared with the invoice for my insurance! A seamless transaction. Definitely keeping Bill in my phone book for next year!

Ten stars! Chehalis Collision did an excellent job of repairing my damaged vehicle. The original…read moretime frame estimate to repair my suv was two weeks. When I told them that I was going on a trip in a little over a week and would really like my rig before then, they worked hard and got it done for me in about a week so that I was able to get my vehicle back in time for my trip!

if I could give these people 10 stars, I would! friendly, professional, excellent quality work. top…read morenotch! while repairing my seriously damaged vehicle, they kept me informed of the progress, and were always courteous if I called them with a question. I would highly recommend them to anyone needing repairs.

New windshield in August 2025. Reasonable price, on time service. I had it done at their shop…read more Working great 2 months later!

Excellent prices and even better service! Elva and Paul are super nice and I'll bring all my cars…read moreto them!

Brought my car here for the two front windows to be tinted. They did an excellent job, very…read moreaffordable, fast service and great customer service. We will be bringing more cars here.

I highly recommend this business! They do a fantastic job! They're friendly, they explain…read moreeverything very well, and they provide fast and expert service! I've had 3 automobiles done here and there's never been an issue! The window tinting looks amazing! I'm very happy with the experiences I've had with this company.

I recently had to have my windshield replaced, and could not have had a more pleasant experience…read morewith Yelm Glass Co. Dan and Jennifer are kind, generous, professional, and skilled. After installation, there was zero wind noise and I was impressed to find the interior spotless--not a single stray piece of glass was left inside. I'm very grateful for the exceptional level of care, and will be passing their name along to others! Thank you! :)

This place is just awesome. My car window was shattered in July of 2023 at a trailhead. They…read morequickly repaired the window for a reasonable fee. 18 months later, the window was having issues going up properly. I dropped by Yelm glass expecting it to be out of warranty and to cost some money -- they quickly identified the issue as failing glue and took care of the issue 100% fee-free to me. I will never go anywhere else for my glass needs. Daniel & Jennifer do a great job, and Gavin is a superb technician that made me feel confident in the job.

This place does top Quality work. , keeps you well informed throuh repair procedures... Total pros…read moreinbeveryvsince of the word

When I was involved in a front end collision accident, the first thing they said was it will take 3…read moremonths to repair because they are so busy. No exceptions. The work would only take about 3 days but we had to be willing to wait 3 months before they started. Thankfully we had another vehicle to rely on. Unfortunately, after that exceptionally long waiting period was up and they finally let me know our 2004 Honda CRV was ready for pickup, I was STUNNED when I saw the car. None of the pieces of the front end were aligned, pieces were missing, and the hood was on crooked. Some of the plastic parts were not even fully snapped into place, and were literally hanging loose. When I pointed out the problems they explained that the insurance company only authorizes after market parts so they will NEVER fit correctly. As the owner, I will have to insist my insurance company pay for Honda parts and the additional LABOR costs so they can charge for Honda parts AND all of their time doing the repairs a 2nd time in order for the pieces to fit properly. And - of course, they will have to keep it longer - we will have to wait while they order replacement parts and make time redo the repairs. This place appears to be too busy with steady insurance work to be concerned with the quality of their work. I don't know what families with only one vehicle would do without a vehicle for that long if your insurance isn't paying for a rental car. The entire experience was awful. They have months worth of work stacked up and make it very clear they don't need your business. Of course, since their business model appears to includes billing every insurance company for 2x the parts and 2x the labor on every repair they have a great racket going.

Been about 1.5 years since we have been there. They could have caused us to have a serious…read moreaccident. We were lucky. 3 things caused is to quit going 1. Failed to tighten lug nuts on tires after rotating tires. They weren't even finger tight. Hubby made them come to house to tighten them. Yes a wheel could have come off if hubby didn't discover it. 2. Overfilled the oil on same truck. 3. Failed to tighten bolts on brake caliper after installing rear brakes. This failed on a trip we were on pulling a travel trailer. We had to drive over a 100 miles to fimd a place to stay and find someone to fix it. They paid for the repair. We have never been back. This could have been disastrous for us. I took my car in for an oil change. 1st they told me I was a day early. I was not. Then they changed my oil for me. Put a new sticker on my car showing next oil change wss due at a mileage less than when I brought it in. They are nice people, but they are incompetent. Buyer beware. We have not been back and do not tecommend them.

We got there about 10 minutes before closing with a bolt stuck in our tire. As we were getting out…read moreof the car two people were headed for our car. We explained to them we were on our way home, about an hour and a half away, they took a look and immediately took the car into the shop. While we waited, they removed the tire, repaired it and returned the car to us. Maybe not anything to be excited about but they didn't charge me a penny. They stayed after hours and did the job because we were a little desperate. The folks behind the counter were super, Dion and Lakota, the technician did a great job Adrian. I want to thank everyone there for getting us back on the road. Very friendly and courteous would recommend them for any automotive work.