I brought my Husqvarna zero turn mower in for service after running it for two years. Not only did…read morehe take care of the work, he also spent a little time educating me about some maintenance best practices. My mower is running smoothly again and when I need the next tune-up, I'll be back.

We just had our expensive house built. The builder didn't add a fireplace shield. We went to this…read morecompany and were flabbergasted at the outrageous prices for fireplace inserts. Over $4,000 for what we saw as a basic fireplace insert.

Awesome service! From showing me the gas logs they sell to…read morethe installation of the them in my house fireplace was a flawless transaction. All of the associates at West Texas Fireplaces could not have been more helpful, from answering any questions to their courteous installer. SO GLAD I went there for gas logs to put in my fireplace.

My car was sitting in the driveway with a dead battery and someone suggested I call this company. I…read morewas thinking I would need to tow it somewhere but these guys sent a van with the correct battery. They were here in about 20 minutes and I was ready to roll soon after. Good price too.

These guys are amazing!! My truck was in the garage with a dead battery on Monday morning. I bought…read morea battery from them and they sent a guy out to install it within the hour. He had several challenges getting the truck out far enough to open the hood and get to the battery. But he persevered and he's my hero!!

After having trouble with an air conditioner, we called a local business that was covered by the…read morehome warranty. They went out (Smyer) on one or two occasions and couldn't get the a/c fixed. The business under the home warranty said they would not go out there again! (Breach of contract or they realized they had no idea what to do)? One phone call to JC's Refrigeration, and he offered to meet us at our place the following day! It took about 30-45 minutes for him to diagnose and repair the problem! Nice owner and his son, I guess, we're polite and explained the problem thoroughly. They are definitely The Best in Lubbock.

Solved furnace problem quickly and repairs were reasonably priced. Will definitely call for help in…read morethe future.

Not a fan. I am trying to gift Custom Audio one more chance to stand by their work, but so far…read morethey are simply yelling thru the phone and refusing to be in my opinion, honest. I should have trusted my gut when, from the beginning, they were sketchy. I took my Tige boat to them with interference issues and after being there 5 hours they told me the stereo itself would not come on? It was just one 2 weeks ago. So now I have more than an interference problem. I take them a brand new marine amp and still they find a reason to ask me to purchase up to two more amps from them because this 4 channel one is too big. Really? After driving into town and waiting 1.5 hours, after they tell me a finish time, I take the boat home (15 minutes later) to find that the stereo is cutting off and on. $272 later they say too bad, so sad. Would not recommend. Service recovery is a lost art.

I know Custom Sound Works and Mike Jones and they are definatly not crook. he has always done an…read moreexcellent job for my truck! My system has gotten much better ever since he has gotten a hold of it. He has even fixed works from other stereo shops! He does work for all of the employees I work with and all of them love his work! He is a family guy with two daughters and an amazing wife and he runs his business very good. He has a ton of high quality customers that come into our family restaurant and all say his work is amazing. Mike just installed my new Pioneer touch screen and I am in love with it. I think everyone should go into his shop and personally meet Mike Jones and his workers, they all care and love their work, and do there absolute best to keep their customers satisfied. Dont just read theses bogus reviews, take some time to actually meet the real experts. A lot of shops are out to get these guys with this bogus reviews. I have personally seen the dozens of tropheys Custom Sound Works has earned and I know they deserve them.

Cameron is best I've used him multiple times with transferring date on crashed computers setting up…read morenew ones for our business screen repair on phones. He's fast great pricing and trustworthy

Above and really beyond! Saved the day today. My boss's laptop took a header off who knows what,…read moreand she needed a new one before a business trip TOMORROW. The guys found a slightly used laptop, scrubbed it, updated it, and got it plug and play ready before 5:00. Saved our bacon! The price was much better than I expected, too.

Excellent prices, explained the services well, prompt, courteous, have not seen any bugs since…read morepreventative was applied 2 months ago.

Can't say enough positive things about this locally, family owned company! They are the most…read morefriendly people and truly care about their customers!

October 3, 2022: 'Could not be more pleased or grateful! I own a Cub Cadet riding lawnmower with…read moreseveral issues that needed to be addressed, not the least of which it would not start. I reached out to Wildcat Tool by phone and spoke directly to a human. I briefly explained my mower dilemma and that, unfortunately, I had no way of bringing it to his place of business to have it worked on. He was not deterred as I lived nearby and stated he could retrieve it that day. Impressed right then and there! Mr. Sanders came in a timely fashion and quickly looked at the machine to see if it was a problem that could be alleviated there on the spot. As I had a list of concerns, he went ahead and took the machine that Thursday and returned it the following Saturday with ALL issues addressed/corrected, and it kicked right up and sounded like a new mower! He had brought along the replaced parts and patiently explained why he replaced them and provided tips on how to more efficiently care for my machine in the future. When presented with the invoice and all that I had asked of him to repair, I was most pleasantly surprised by the extremely reasonable cost of parts/labor. 'And an incredibly professional, nice guy, to boot! What a relief it was to find this gem of a knowledgeable and trustworthy businessman. . .