Extremely poor handling of a firearm transfer and unacceptable communication…read more Before shipment, I called to confirm that Sharpshooters accepted transfers and asked how long the check-in process typically takes. I was told I would be called immediately once the firearm arrived. UPS shows the package was delivered Thursday at 12:00 PM. By approximately 3:00 PM Thursday, I went in person since I had not received any call. An employee and I located the box together, but I was told they were too busy to check it in and that I would have to wait for a call. At the time, the store was not busy, with only one other customer present. Friday passed with no communication. When I called around 5:45 PM Friday, I was told they could not locate my firearm and that I would need to call back Saturday afternoon. I called again Saturday at 2:45 PM and was told once more that they were too busy to check in transfers, with no timeline given--only that someone would call when they eventually got to it. I clearly stated that I needed it checked in that day, and was again told I would simply have to wait. Out of concern, I contacted several other local gun shops to ask about their transfer process. Every other shop indicated that standard firearm transfers are typically checked in and ready for pickup the same day, excluding suppressors for obvious legal reasons. As of now, my firearm is still sitting unchecked in their possession with repeated communication failures and no accountability. For a business handling regulated items, this level of disorganization and disregard for customers is unacceptable. I would strongly advise avoiding this location for firearm transfers

I always swing by Sharp Shooters when I come to see my son at Texas Tech. Friendly staff, great…read moreinventory. Picked up a 7.62x39 Ruger American rifle that has been difficult to find for 2+ years. Decent price and in stock. Though I noticed their Lahti L-39 anti-tank rifle was gone. Sure wish I could have shot that thing.