I paid cash for an SUV with only 90,000 miles on it. The engine blew up after 90 days. and now no…read moreone is available to take my calls. Watch your step. And that's only the latest chapter in the fiasco in the catastrophe that was doing business with this lot: - They were supposed to do some minor cosmetic repairs as a condition of the sale. It took almost two weeks to get it done. And when they finally did it, it still looked like crap. Despite Tim Neese (the owner) acknowledging that the work was shoddy and that "his people must've sent it to someone besides his regular guy", he did nothing to make it right... and quit returning my phone calls. - I paid cash, but their accountant Murad still tried to force me into signing a document that allowed them to run my credit. When asked why, he said "I do the paperwork, this is what you do. Please sign." Despite my refusal to sign this "necessary" document, Murad was still able to complete the transaction. Those are a couple examples of my experience with this dealership. I'd say save the headache and buy your vehicle somewhere else. But be careful, this guy runs multiple lots in the area.

Everyone was very nice and helpful. Worked with me and went the extra mile to get me exactly what I…read morewanted. After being turned down by 3 other dealers I am very pleased to have stopped here. Thank you 12k and Under, I love my car!

Joey, Travis and the entire Service and Parts department are a lifesaver. We were visiting from…read moreKC for a wedding. My hybrid Tucson battery management system broke down and car would not start. They did everything possible to take care of us and get us safely on the road home. We are truly grateful for the extraordinary service and compassion they delivered for us.

Friendly Staff but low ball on your trade in. Offered 3400.00 less than KBB. Trade In Value. Had…read moreno one in dealership buying a car when I was there. Maybe that is why.

I was looking for a used Subaru . While talking to Jared my salesperson, another sales guy…read moreoverheard our conversation and suggest a Mazda CX5 they had on the lot. I go this morning to pick up the Mazda all newly detailed a full tank of gas. I'm 77 yrs old and have bought and traded cars a few times in my lifetime. I had the Absolute best experience of buying an auto I have ever had. I signed a few pieces of paper and , wrote a check , and out the door. Did not feel any pressure at all . No pressure to buy extended warranty ( like another dealership in town) absolutely seamless purchase experience. Fast, easy and out the door. Guwina M.

I called from out of town to get information on a vehicle. Talked with Matt Moore. We immediately…read morehad a professional and candid conversation without any sales pitch or pressure. We went back and forth regarding the purchase and I finally got the vehicle that I inquired about. Matt was great to work with and treated me with respect and never fell into the consummate salesman role! I purchased the vehicle because of him and feel that he could be a friend , and I will certainly work with him on any future purchases. Throughout the process I also worked with Alex Martinez who was just as professional and worked with me on the day I picked up the vehicle to make sure that it went smoothly and efficiently. He was an asset and added to the overall buying experience.

They advertise that they can do home test drives so I scheduled one for the next day. I recieved a…read moreconfirmation text the next day which I replied to. Stayed at home expecting the car which never came so I texted if I should continue to expect anyone. I got a reply stating their inability to find someone for the day and if I could reschedule. I was looking forward to buying the car soon so I asked if the next day was available. After some time I got a reply that they cannot really come at all and suggested using an 'Uber or Lyft' to get there! I was turned off right away, especially the inability to keep their word or the courtesy to let me know that they are canceling my test drive appointment.

I've purchased two parts from Glenn Ford over the past 10 years, and both experiences were awesome…read more This isn't an internet enabled Ford.com dealer, you'll have to call and ask for prices. That being said, unlike every other "not ford.com" Ford parts dealer, you'll actually get a very reasonable price and while they may not have the part you need in stock, they'll get it quickly. Most other non-internet Ford Parts dealers charge about double MSRP for parts, this dealer seems to be more in line with what the part actually costs.

DO NOT BUY FROM THIS DEALERSHIP I would give them negative…read morestars if I could We bought a used Chrysler Pacifica from them less than 76000 miles on it in February and the day I drove it off the lot the check engine light came on. We have a full warranty so we took it back, since then, the beginning of February (I write this mid may) I have driven the car maybe 3 days total because the light continues to come back on the same day we pick it up from the shop despite them "fixing it" at least 7 times now. They have had it in the shop for months, each time the light comes on they have it at a minimum of two weeks, they cannot fix the problem without the light coming back on the day I pick it up. They refuse to fix this issue or get us in another car despite the fact that this check engine code was CLEARLY there before we bought the car and they just cleared it hoping someone would come take their broken inventory off their hands. The Sales manager continues to ignore us and will not get back with us to try and come up with a solution. I am 9 months pregnant and each time we go to return this car we have to switch three car seats out, and I often have to do this on my own. they do not care. They expect us to continue to bring it in and get it "fixed" only to turn around and bring it back the same or next day because the same issue remains, the light ALWAYS returns. We are driving from the other side of Lexington each time wasting SO MUCH gas, time, and energy on an issue they cannot resolve and have no resolution in sight. These people will waste your time, waste your money, and expect you to just take it. I have lost all hope in them ever fixing my van or fixing this issue by just taking back the broken car they sold us. You are better off going to a buy here pay here lot or buying from a stranger on Facebook marketplace than buying from these absolute frauds.

I would never buy a car from this dealership again. There is a big hole in the carpet on the…read moredriver's side that was covered up by a piece of paper that was supposed to protect the carpet. Little did I know that it was covering something they didn't want me to see. Also, I received a key that was falling apart and they wouldn't replace it. Do not go there! It's not going to work out the way you want it to. I just hope and pray that's all that is all that is wrong with it.

I have been taking my 2020 Camry there for service since new. After my recent oil change and tire…read morerotation I get a call........OH NO!! Something must be wrong! Nope, just a stupid sales call wanting me to sell them my car! I don't appreciate them using my personal information to have some sales piranha trying to take or sell me something! So unprofessional. I would LOVE it if an actual manager would call me, not some buddy of the salesman that thinks it's a joke! Now I'm questioning if they really did change the oil or and rotate the tires or did they just park it out back for an hour and a half just to harass me with some sales bull$hit?!?

These people are absolute crooks! I bought a 2022 Toyota TRD Pro, at which point of financier sold…read moreme on a extended platinum coverage, after I refused due to my past experience with insurance or warranties, not being very favorable. However, the financier convinced me that with the pro. It's got a lot of sensors and they are known to malfunction, and that one you have the warranty that it will covered up to nine years. I'm only two years and and they are claiming that I got into some kind of an accident that apparently I didn't know about and you can't see any damage and rather than holding the person accountable who hit my truck. I just decide to try to have it done and fixed off of my warranty, which makes zero sense, so they're not honoring it, which is what you would expect from an an honorable place of service. If you're hell been, I'm going to Toyota go to Toyota greens of Toyota. I will never do any business with Toyota of Nicholasville again..