Very good people to deal with they will work with you. I highly recommend them to anyone .they are…read morevery down to earth. I got a BMW from them and I love it .thank you tri city

Even with all the snow and covid the employees here were very helpful. I told them my price range…read moreand they had me vehicles ready and waiting to look at. They made the process so easy and quick! I highly recommend going here if you want a quality vehicle that don't break the bank!

We had an amazing experience at Greens Toyota of Lexington and I genuinely cannot recommend them…read moreenough. This was the first time my boyfriend and I had gone together to look at vehicles, and honestly we were extremely nervous going into it. Our previous vehicle turned into a nightmare and we spent months putting more money into repairs than the car was even worth, so this was a huge deal for us. From the moment we met Drew "The Car Dude" North, everything felt different. He genuinely made us feel comfortable, cared about, and understood throughout the entire process. He never once made us feel pressured or treated us like just another sale. He listened to every concern we had, answered every question honestly, and took the time to really talk with us instead of talking at us. You could tell he truly cared about helping us find the right vehicle and making sure we felt good about our decision. He was so personable and easy to talk to that it honestly felt like we had known him forever. We cracked jokes the whole time and somehow he turned what should have been a stressful experience into one that was actually exciting and enjoyable. That meant a lot to us considering how anxious we were walking in. We ended up getting a 2018 Toyota RAV4 Hybrid and we absolutely love it already. Drew even went above and beyond to make sure the vehicle was ready for us that same day even though it had not been serviced or detailed yet. The amount of effort, patience, and care he put into everything truly stood out. Also huge thank you to Steve in finance. He was amazing to work with and helped make everything smooth, easy to understand, and stress free. The website was easy to use, the reviews were great, and after experiencing everything ourselves, I completely understand why people speak so highly of this dealership. Thank you all for making such an important moment in our lives feel exciting instead of overwhelming.

I contacted this place a few days ago about wanting a RAV4. One sales rep for reached out to me and…read moresaid we have the one you're looking for. I asked if he would be there Saturday morning right after they open he said yes I'll see you then. His name was Christian. I have all of my paperwork in order including my loan so I was ready to go. I sat there for 40 minutes because when I first walked in, I asked for Christain and they said they would go look for him. After the 40 minutes, I went back upfront and talked to some other people and they said let me check where he is. Oh he's not here today so not only did I waste my gas driving all the way from Harrodsburg to Lexington. I also wasted my time!!! Then another sales rep came up to me named Henry. I already had a bad feeling with this guy because he was gonna judge me and treat me like an idiot because I'm a woman. I was right I told him exactly what I was looking for and how much I wanted to spend did he listen to me? No he was trying to push a car that was $10,000 more than what I told him I was wanting to spend. Also, the vehicle I was told was in stock was not in stock and wouldn't be for two weeks. Of course Henry was still trying to push more expensive vehicles on me and even wanted me to fill out a credit app, I said I don't need to fill out a credit app. I already have my loan and then he's like well with whom I said Navy Federal credit union and then he looked at me like well how do we get our money? I said I have a check. They sent me a check a real check. He had to take the check to his boss to see if they will take my payment and he came back and said oh yeah this is a real check??????? I said why the hell would I give you a fake check???? Now my blood is boiling so not only Henry completely humiliated and doubt my intellect, he treated me like I was some kind of thief, trying to pass off a fake check. I looked at him and I said I will not do business here. Have a nice day. I'm done. You'll never get my business and I will make sure I tell everyone I know not to ever go to your business!!!! STAY AWAY from this place!!! I am one pissed off disabled Navy veteran.

Here's a version that gives Monica well-earned recognition:…read more I had a fantastic experience at Quantrell Subaru, and Monica made the entire process easy and stress-free. She was knowledgeable, patient, and genuinely focused on helping me find the right vehicle without any pressure. Monica was transparent throughout the purchase, answered all of my questions, and kept me informed every step of the way. Her professionalism and friendly attitude made what can sometimes be a stressful experience feel smooth and enjoyable. If you're shopping for a Subaru, I highly recommend asking for Monica. She provided excellent customer service, and I'm extremely happy with my new vehicle. Thank you, Monica and the Quantrell Subaru team!

Bought a new outback from them last year and was told oh yes come by whenever you want and get your…read morecar washed even better salesman said come find me I'll take it to the car wash for you... well can you believe a car salesman? NO. Now we don't do that....sorry I can't stand to be lied to or bullshitted and that's what you get when you're buying a car usually just another example never believe a car salesman or the dealership they don't stand by their word. I wish people could or would do better

TLDR- Amazing dealer, works with price, flexible on trade…read morein offers, easy pain free buying experience, respectful of your time pleasant and professional! I would like to start off by saying I HATE dealerships so believe when I say I'm still surprised I had such a pleasant experience here. As a woman it can be so difficult purchasing a vehicle, not once did I feel disrespected or talked down to when speaking with Nik. I perused at least 7-10 different places and even one more after leaving here and trust when I say you are in great hands when purchasing a vehicle from Jack Kain Ford. Nikolaus Venn is the absolute best car salesman I have encountered! I've lived in several other states and car buying is on my list of worst tasks, but Nik made it look effortless. He was generous on my trade in offer(always a plus) the vehicle itself was in IMMACULATE, pristine condition, and the safest one on the market. No issues other than needing an oil change (simple fix) I lost track of how many hoopties and lemons I had to look at from other dealers before I settled on this particular dealership+vehicle! If I had not been stubborn, set on checking out another vehicle, I could have left with my vehicle that day. Nik submitted everything over night and I was able to pick my vehicle up the next morning and Nik had it cleaned one more time! Max assisted me with the closing process and I was out in less than 15min and still made it in earlier than I expected to work. I can't think of a single negative experience and I will be more than glad to come buy a shiny new ST and truck from here and only here when I'm ready! Thanks again for such an incredible and painless buying experience! Lastly, definitely Nik Venn for 2025 best salesman.

If you purchase a vehicle from this place, you have to get Nik Venn. I eventually didn't buy a…read moretruck, was on the fence. Nik kept me posted with new inventory of Ranger Raptor. Never pressured just real good customer service. Sent me videos. I tell you Nik is the man. Trust me, he will not let you down. When I do decide to buy, I'll hit up Nik. Good jog Nik

They're still very reliable. I've never taken my car in and left feeling like there's still an…read moreunresolved issue. The quality seems to be better than even the dealer. But I used to take my car in and expect to pay $500 and walk away spending $300. It was awesome. Now, I go in expecting to pay $300 and I end up spending $600. And their upselling doesn't feel great. It seems like they're not just being helpful. It honestly feels like the people on the phone are making a commission. I'm not saying that's what's going on, but it wasn't like this before. What happened? And the extras they're adding are incredibly expensive. If the thing I'm getting fixed costs $300, I don't want to be told you need these little things and it ends up being $600. Come on guys! I don't want to look for another mechanic, but I guess I better. So yeah, if you want it fixed, this is your place. But I would just absolutely say no when they start upselling you on things like an oil change, filters, tire rotations, etc...

Honest, affordable, plus quality work. They give estimates before they do any work. I checked…read morepricing and they did have the lowest price for the same parts. It is first come first serve but you can drop off the night before. Very convenient.

Like a Buy Here Pay Here lot Quality…read more I bought a Jetta TDI from them & within one day I had an EGR code for the emission come on.... now I bought this car when they said it came straight from the factory for its modification, so they "did all necessary services so she's brand new". Day two off the lot, EGR starts to go: mileage drops & heat stops working. Tell me it's unrelated & I might get charged a diagnostic fee because of it.... I tell them this is fine, I know it's emissions related & part of the warranty, but they tell me to diagnose this it'll take 3-5 hours! That being said, under the warranty I'm entitled to a loaner & they tell me no! So I call them out on them & they magically say oh, never mind, we can get you a loaner, but this will only take an hour to diagnose it & we don't give out loaners for hour service jobs.... They lied to me out of the gate, delayed my service (by two weeks) because they didn't have time for a 5 hour diagnose, then had the nerve to ask me after why I waited so long if I was having these issues... If you buy from this dealership check every feature of your car before you drive off the lot, basic heat, power outlet, wiper etc. I wouldn't trust these people to own the issue afterwards, get you in for timely service or give you the warranties owed to you by VW unless you call them out on it!

Gage at Done Jacobs was very professional and gave us plenty of attention. We were treated very…read morewell. They detailed the car for us while we worked on the payment details. Thanks!

Very low stress car buying experience. These folks do business the old fashioned way, with a…read morehandshake and a fair amount of honesty and trust. I never felt any pressure to hurry up and decide. The whole experience was comfortable and I got a good deal on a car I love! I highly recommend Import Cars R Us to anyone looking for a quality used vehicle.

LOVE LOVE LOVE Mike and his mechanics! Mike is a super honest man (truly a Kool Breeze for this…read moreole woman who who has met a LOT of dishonest mechanics)! Mike runs his very busy shop like a small-town biz that depends on word of mouth and repeat customers (I am one). I even dragged my elderly sister from VT here when her car got sick during a visit. She wishes she had a Kool Breeze clone in her area... Mike and his mechanics are thorough and clearly like their work. They will NOT try to sell u what u don't need!!! Wow. Do be prepared to tell Mike detailed symptoms about your car's problem, so he can more easily/cheaply diagnose. I just left the shop. Got there at 8 am, concerned I needed new brakes. They had me out by 9 am with NO charge bc my brakes are "like new", just a little noisy in the mornings.... Here's one super happy customer. TEN stars.

Mike and team do excellent work. Fair prices and they use top quality parts. Honest and very…read moretrustworthy