By far the worst experience I've had at any tire shop. Went in to get a tire patched and they told…read moreme I would be in and out in 90 minutes. After 90 minutes they finally took my car back. After 20 minutes of watching the tech on my dash cam just continue to stuff his face instead of work. Meaning after almost 2 hours I was still gonna have to wait for them to do the actual work. I finally told them to give me my keys and left. I've taken cars there for years but I will never be going back there again. Clearly they have lost their work ethic.

counter help needs to improve on thair people skills, very rude and make it seem like they don't…read morewant to help you with your car...high prices and very slow service to do the work needed . bought 5 sets of tires and lots of other repairs....TIME TO MOVE ON...See ya.. C Adam Toney

I always go with Marty's. I feel like they aren't trying to upsell or take advantage of their…read morecustomers. I called needing 4 new tires and was given several options with varying prices. I was pleasantly surprised when I wasn't recommended to get the most expensive. The tires arrived at the shop overnight, dropped my car off in the morning, and had it picked up at lunchtime.

Get the tire quote in writing! These guys are scammers completely. I trusted them at their verbal…read morequote and then raised the price once the work was done. Stay away from this unscrupulous business. ANYWHERE is better than people who lie!

Do NOT take your car here to get a sticker, this entire ordeal has cost me thousands & I still…read morecannot get my sticker. I took my car there Friday to get the sticker and was failed for every single little thing possible. Some of the things included tires and bulbs so I let them put in the bulbs. When I got home I noticed the right side low beam wasn't working at all and worked perfectly before. So I take it back in today and Travis tells me well we only changed the right side low beam you'll have to wait and we'll look at it. Which is the exact thing no longer working so then I'm told "I'm not sure it may be the switch". So I take it to Monroe's and they tell me it's not the switch it's the wiring and they'll take a better look tomorrow but now I will not be able to get my sticker, even after spending 2 grand. Thankfully Monroe's is replacing all 4 ball joints that Britt tires failed me on for the sticker, considering as something so simple as a bulb went wrong. Not only that but Travis insisted on ordering me the cheapest tires, master tracks. A very very nice employee named brad suggested better tires for the same price and Travis scolded him right in-front of me saying no I said to just order her the master tracks. We both were in shock the way Travis acted about it and I said well someone is miserable... So miserable that I'm questioning the inspection and most of all I'm wondering why I couldn't get help fixing the issue he created. Instead he chose to be rude to me a third time, costed me thousands and made it to where I still cannot get a sticker. Don't go here you will regret it.

This is my story. I went to Brit Tire this past Wednesday at the suggestion of a dear friend. I was…read morementally exhausted from the delays and sub-par work at the dealership (which used to be awesome). Plus, I don't have to go there anymore in-as-much as my car is no longer under factory warranty. Anyway, my beloved Karlie (Kia Optima) was rattling, shaking and making weird noises. Travis, and his team at Brit, were genuinely kind, patient to explain and answered all of my questions. I was totally comfortable leaving my car with them. Later in the day Travis called and explained what needed done and how much it was going to cost. I was aware that it needed several repairs, therefore I knew it was going to cost a bit. My instincts told me that I could trust him 100%, so I had no qualms paying a fair price for, what I just knew, was going to be quality work. And I was not disappointed. When I collected my car and drove away, I almost cried for joy. She rides beautifully...I am so very happy!!! I've just been driving around town for no reason other than the pure joy of driving. LOL Brit Tire has a new customer. S.G. 5.10.2024

I normally try to resolve issues privately before leaving a review, but this experience left me no…read morechoice. I was charged $50 for a fog light repair that was never actually completed. I was told it was "temporarily fixed" so they could issue my inspection sticker. The fog light is still not repaired. I called trying to resolve this before going back in person. When I did, the son of the owner was extremely rude. He treated us like we were lying and dismissed our concerns. All I wanted was for them to either complete the repair (since I already paid for labor) or let me just pay for the part and finish it properly. Instead, they refused to fix it or refund money for work that wasn't done. I'm also concerned about the legality of issuing an inspection sticker without the vehicle fully passing, as that may violate West Virginia Code §17C-16-7. Very disappointing and unprofessional experience.

Both my dad and I have taken our vehicles here to Teays Valley Import. The owners and employees are…read moreawesome to deal with, very honest and trustworthy, and they do excellent work. I highly recommend going here.

Fast, friendly, reasonably priced and they installed the new part I brought. Will be using them…read moreagain if I need to.

Took great consideration in my comfortability, an assisted with me to keep repair as affordable as…read morepossible def a place I'd go to an refer others a trust worthy place an they work hard an enjoy what they do!!

They broke a stud mounting my tiers, after already charging me $289 the told me it wild be an…read moreadditional $80 to replace the stud they broke, claiming it wasn't their fault, they said it was who ever messed with the tier before is responsible so they didn't feel they needed to fix it, so we take the car to our garage and try to replace the stud, they messed up the lug nuts so bad 2 more broke... so by Marty's tiers standards it was their fault the other 2 studs broke... and for a little extra...the pressure in my tiers ranged from 30psi to 41psi so they didn't even check that. Just know they will try to get you if they can. OK, I agree. It had to be done, but you did not have to charge me the $80. You broke it. You fix it. And the tier pressure was way way too high in 2 tiers, you know what you did.

At their Nitro garage - Although I requested synthetic oil for the oil change they used regular…read moreoil. In addition, what usually takes approximately 1 hour to complete, they took nearly 1/2 of the day.

If I could give this bmw negative stars I WOULD!! Management and counter people SUCK! The manager…read morekept my car hostage for WEEKS and said she runs the place like she would run a hospital!?Any well rounded hospital or practice would NEVER. Pathetic group of people and would rather take my business hours away rather than to deal with people who talk to their customers like they are dirt on their shoe.

Very easy transaction to purchase our truck. Daniel handled the sale very nicely and did not play…read moreany typical car salesman games. I'd buy another car from him. Thanks!

Always helpful, friendly and best service around. They go above and beyond! The prices are always…read morebest!

have tried several times to do business with., high prices alone with the owners bad attitude [ ass…read morehole ] won't ever be back....Beware of fake repairs needed....0 - stars.....