Went to have my tire checked out. While I was sitting waiting another lady came in. The guy at…read morethe desk immediately went out to her car, got the size she needed and gave her a price. I left and went someone else!

This has to be one of the most friendly places I've ever been to! The workers are very hardworking,…read moreand you could chat all you want to the owners! The tires are beautiful and high quality! I came here on my way to Kentucky, and I'll probably continue to do that if I ever need something or have a problem! Definitely recommend coming here. :)

Quick to get us in and had a tire that worked to get us home! Great customer service and we thank…read morethem all!!!

These guys are legit!! Let me keep my car overnight and it was ready first thing in the morning…read more Got rid of my old tire and took my donut off and put it back in my trunk. My tire was expensive but you get what you pay for, and they were selling them for the same price they go for retail. A bunch of cool guys getting business done. I recommend checking them out if you're stuck in KC.

Made a 9:00 a.m. appointment on a Saturday. It took longer than expected, but overall it was a…read moredecent experience. I went in because our Jeep Patriot was making a squeaky noise when backing up. They ended up replacing the rotors, brake pads, etc.--$2,000+ and about 7.5 hours later, it was finished. The drive home was fine, but by Monday morning the squeak was still there. I called NTB, and they had me bring it back the next day. After waiting about 30-40 minutes, two mechanics checked everything over and said it all looked good, at least from a safety standpoint. We stopped using the emergency/parking brake, and the noise went away immediately. At this point, I'm guessing it's just an older Jeep thing and occasional noises are "normal."

This location has gone downhill. After I told them I had a full size spare on the front and the…read moretire with a nail in it was in my trunk, they still changed the tire on the spare and left the flat in my trunk, then charged me $40 to mount and balance the tire that they took off back on the rim. I will never come back to any NTB after this.

I was traveling from SC to OH and started to have engine trouble while on the turnpike. Barely made…read moreit to Charleston, a place I have driven through but never navigated. Poor Boyz was easy to find off 77/64, and despite having a busy schedule, they were able to work us in, diagnose the problem, and fix the issue in less than half the time they originally projected. The owner and staff were friendly and down to earth, which is rare these days. They got us back on the road and safely to our destination and we are forever thankful. Big thanks to Teddy for taking us, it's nice to know if I ever need car help in this area I know exactly where to go. Stay safe guys!.......Todd C.

Traveling through West Virginia, my tire alarm went off. Came off the highway to the town of Cabin…read moreCreek. Found Poor Boyz Auto, a gentleman named Nick was at the counter, told him my problem, he took my car and about 10 minutes later came out, all it was was tire pressure. He had my tire good to go and reset the alarm. Sent me on my way!!!! Great place, friendly and easy to work with. Check 'em out! CR from NCarolina

Beware of this used tire business. Their online Google profile will say that they're open and when…read moreyou get there there will be an "open, come in" sign on the door but he will come to the door and say he's not putting tires on today. Nevermind that it says he's open and sells used tires and nevermind how far you may have came and the time and effort you took to get there. If you're not in business anymore you should say no longer in business or something. Im just saying something now but this has happened on several occasions. I don't know whats up with this dude, I just know I don't like being profiled and something definitely isn't honest about him.

I found out the day before my vacation that my car wasn't road safe. He not only stayed open late…read moreto put new tires on my car, he went out of his way to find a fourth (he only had three originally). Super nice guy and great experience. Also, for used tires, they were in great condition. I expect to get another year of life out of them!

came here after being turned away from the Chevy dealer in nitro…read more on a road trip from MN and had a noise coming from vehicle. got me in and checked it out right away. was just loose tires after getting tires rotated back home. thank you and I highly recommend!. was back on the road in 20 min.

Horrible experience! Took car there to have tire patched, technician broke valve stem so they…read morereplaced tpm sensor and charged me for new one. Front desk said it would automatically reconnect and never did so vehicle always says tire pressure is 0. Wont ever be going back!

Guy started getting smart with me and had an attitude after telling me he could give me a simple…read moreoil change that only takes like 20 minutes bad costumer service

Have been here several times in the past and have always had a good experience. Took my car in for…read more4 new tires and an oil change and was very satisfied with the work done.

Fantastic service that is unmatched in the area. Will act in your best interest, even when that…read moremeans telling you that you do not need that repair or that replacement yet. Appreciate that honest, friendly and top notch service. In addition to all of that - they stand by their work. They have earned the place as my go to for many years.

My wife's CRV had its steering rods repairs and now it's a smooth driving I recommend it…read more Also the State inspection was great!