The new manager has made the practice 100%better. The staff is friendly, professional and responds…read morein a timely manner. I personally got to sit and speak to the manager on my bill. She was so sweet and took her time explaining it to me. Showed me the insurance responsibility and mine. The provider took his time going over my result. 100% in improvements.

julia takes the time to listen to your issues and never…read moremakes you feel badly or rushed! I can't say enough about her care! highly recommend her and practice !

It seems harder and harder to find a Dr. That listens to YOU and actually cares. Well, I have found…read moremine and she is fantastic! The office is professional, clean, friendly andI highly recommend her and her practice.

Dr. Belanger is excellent at what she does. She takes time to listen to you and never makes you…read morefeel like she is rushing you out. She is understanding, thorough and very knowledgeable. The support staff at Saratoga Hospital Medical Group Primary Care - Wilton( 3044 Rte. 50) make an effort to acknowledge each patient as soon as they walk through the door. Mrs. Kirkpatrick(check-in),Suzy (nurse)and the lab tech( sorry can't remember name!) were personable and helpful as was the lovely lady who wished me well on my way out the door. I highly recommend Dr. Belanger and this medical group. Phone: 518-886-5800

What i love about Siniapkin is the fact he is there for his patients no matter what. My parents…read moreboth have a lot of problems and sicknesses that come on quickly. He gave them both his cellphone number. Not to mention he has people who will get a hold of him for you any time. When I needed a prescription for a UTI (very painful and needs meds. asap!) we were able to get a hold of him at 8 am on a Sunday. Very friendly, my parents have been going to him for years, and I am thinking about switching to him as well.

I have been w/ HHHN since 2013 or so. I started getting very ill & my primary didnt care to figure…read moreout what it was, just kept throwing pills at me. She got angry that I wouldn't let it go & poopoo'd every idea. She refused my request for physical therapy because she didn't think I would do the work. I ended up finding a new doctor within the network whom I thought the world of. He was a newer doctor, they hadn't crushed his Hope & want to help people yet. I've seen him for 8 years or so but it's gotten to the point I can't actually see him. Reception is great, some nurses are great, some are quite rude, cut you off, act like you should be honored that they are taking you blood pressure (around the elbow, not kidding) The nurses that triage the portal have been awful lately, I get that they need to save the doctor time but many times they have written back and not bothered to address my question. I turned out to have multiple chronic illnesses, you know, all the ones the first doctor poo poo'd, I also ended up in the hospital because of her crappy care. At my appointment, I was pissed but I hardly say a thing when I'm mad, I did say a couple things that I totally own. But when I got my care report it was like the doctor and I were at two different appointments. He said I was irate but he said the reason was over having to take a urine screen, that makes no sense, I was there for my controlled medicine check, you always get screened. he always typed in and put in quotations a bunch of things that I did not say. if I didn't know what really happneed & only read this (which goes to the next doctor) I would think this person was a drug seeker and picture this huge scene happening. no one's voice raised. I am beyond angry that he could use his position to do such a thing,

As another reviewer wrote, if I could, I would give zero stars. My latest experience (it's been a…read morecouple of years since my last interaction with Hudson Headwaters) was less than worthless. In the exam room, I waited for 2 hours while attendants came in and looked for stuff in cabinets and gave me no attention. A nurse did finally come in after 2 hours, checked the cut on my finger that had brought me to urgent care because of tingling up my arm and checked my reflexes. She said she'd get a doctor to look at it. About 25 minutes later, a doctor came in, looked briefly at my finger, and said it was OK. That was it. When I got to the check-out and asked for my bill and the summary of the visit which I'd been told I would be given, I was told there was no summary and no charge. (I figured that was because so little had been done.) But around 10 days later, I got an online bill for $273! When I called the number I was told to call for billing or insurance issues, I called--left an extended message--and got no return call for 24 hours! Today I opened the HH email again and see that I owe nothing--but no explanation of their error. I am not even sure whether I actually DO owe nothing (my usual insurance copay is $25). I called and left another extended message. Do I expect a call back? G-d knows!

I have been Dr. Cleney's patient for almost 6 years. I have only the highest praise for her…read moreprofessionalism, patience, human touch, support. She has invariable made time to listen and to counsel me on a variety of issues, gave me immediate referrals to specialists when I requested a different GYN or surgeon. She has always returned phone calls quickly, answered all questions to my satisfaction and gave scripts as needed. I feel as if she is a close friend whom I can talk to. Thank you, Dr. Cleney.