Well what can I say... Open up until this point forty dollars for an oil change was unheard of... Unfortunately , it's gone up to sixty , but that doesn't change their winning attitude and excellent customer service. They do an amazing job, getting your vehicle back to as soon as possible and if you're a fisherman like me , there's a little pond right there on the property , you can catch some pretty good fish at to pass the time. When you go see Gwendolyn she will definitely take good care of you. read more

Hudson Nissan Of Summerville - Nice Lobby area - Car Dealers Near Me - Summerville, South Carolina

Bought a vehicle from Nissan. It was a pretty good experience! The sales rep was a little off putting at first. But as we each got more comfortable with each other it got better. They really didn't try to gangle the price as we have experienced at other dealerships. They basically came back and said this is the monthly price we can get you and it won't change. Even after getting ready to leave a couple times. We decided to stick around and move forward. Finance guy was super nice and great to work with! He didn't try to upsell us with stuff we didn't need and was not pushy. Downside is that the process took FOREVER! Be prepared to spend a majority of your day there. Overall pretty good experience. read more

I had a very disappointing experience with this dealership while working with Logan Gayle on a 2020 Land Rover Discovery Sport. I was traveling from Atlanta, which is about four hours away, and had been actively discussing the vehicle and my trade-in. After speaking with Logan at approximately 8:45 a.m., I was under the impression that we were moving forward with the deal. I even began preparing to leave work early and travel to the dealership to complete the purchase. Shortly after our conversation, I texted Logan requesting the Carfax report. About an hour later, I received a text message stating that the vehicle had already been sold. For a customer who was ready to make the trip, had discussed trade-in value options and was preparing to finalize the purchase, this level of communication is unacceptable. At no point was I informed that the vehicle was at immediate risk of being sold to another buyer or offered an opportunity to place a deposit TODAY LIKE RIGHT NOW to secure it. This experience reflects very poor communication and customer service. As a result, I will not be recommending this dealership to anyone, whether they are shopping through AutoTrader, traveling from out of state, or purchasing locally. Buyers deserve timely and transparent communication, especially when significant travel is involved. Monique read more

SHOUT OUT & BIGGGG THANKSSS to Andre Williams for helping me get into my new Jeep. He works fast. We started this process on last Friday via phone and got final approval this morning. If you're looking for a new car go see him. RUN don't walk. read more

We had two very different experiences at Hudson Nissan. Our first buying experience with Justin was great. He was kind, helpful, and made us feel comfortable. We never felt like a burden, and that level of customer service really stood out. Because of that, when my daughter was in an accident, we came back to look for another car. Unfortunately, this experience was completely different. We spent about 45 minutes walking the lot with no one offering to help. Instead, we were followed from a distance, which felt awkward and unwelcoming. My daughter did find a car she really liked, and we planned to come back the next day to purchase it. When we returned, we were working with Shawn, and the experience went downhill. He came across as rushed, unfriendly, and like we were an inconvenience. We felt uncomfortable the entire time. Even though he knew we were planning to come back for that specific vehicle, it was being sold as we arrived. I understand that happens, but combined with the overall attitude, it left a bad impression. He was also pushy and short with us, which made the process even more frustrating. In the end, it worked out better for us. We ended up going to Myrtle Beach and found a brand new car with 20,000 fewer miles for only $2,000 more. Justin provided excellent customer service, but based on our second experience, we will not be returning. And that does not even include our experience with the service department, which is a separate issue entirely. read more

LADIES!!!! BEWARE!!! DO NOT BRING YOUR CAR HERE FOR SERVICE!!! We brought in two vehicles for service at this dealership and was charged for tire rotations on both. After leaving, I knew for a fact that the rotations were not actually performed. I followed up, and after some back and forth, a manager, Ben Douglass, called me and acknowledged that the tire rotations had not been done, despite being charged for them. He told me both charges would be credited back to my credit card within 5 days. It has now been 10 days, and I have still not received the refund. Being charged for services that weren't performed is already concerning, but the delay in correcting the issue makes it worse. At this point, I've had to spend additional time following up just to try to get my money back. I would recommend that anyone using this dealership carefully review their invoices and confirm that services were actually completed. We will never purchase another vehicle from this dealership, nor bring any of our vehicles here for service again. read more

I've given Hudson Nissan every chance to get things right, but their service department has consistently let me down. My truck has spent more time in their shop than in my own driveway, and each visit feels like guesswork instead of real diagnostics. I brought the vehicle in for a heating issue -- no overheating, just no cabin heat. They replaced the thermostat, didn't flush or test the heater core hoses, and still insisted the entire radiator needed replacing. When I asked for clarification, the explanation was vague and contradictory ("thermostat could burn up," "debris in the system") despite the engine running at normal temperature. If debris truly existed only months after their last flush, that points to poor workmanship, not failing parts. It's frustrating to see a dealership rely on costly part replacements instead of basic troubleshooting. At this point, I wouldn't recommend Hudson Nissan's service department for older vehicles -- or for anyone expecting honest, methodical work. I'll be taking my business to an independent shop that actually diagnoses before replacing. read more

A salesperson here had been contacting my mom back and forth regarding a Nissan that my mom wanted to purchase. My mom was instructed to get insurance on the car so that she could come in the next morning to pick up her car. My mom did as she was told & when we got there the next morning to pick up her car, we were told that they "were trying to find the car" and that it "might have been sold yesterday evening"..... like what?! Once they confirmed the car had been sold after it already being sold to my mom, they were not apologetic in the very least. They were actually quite disrespectful and told my mom they couldn't help her. This then caused my mom to have to extend her rental because that's all we had at the time, Will never give this dealership my business. They only care about the money, not about the customers they claim to care about and want to help. My 57 year old mother should not have had to go through this for her first car buying experience after losing my dad. Horrible customer service!!!! read more

I took my car to Nissan of Summerville on Monday, March 30, 2026 for a routine oil change. I dropped it off around 11:30 AM and was given a rental since I had errands to run. By 5:00 PM, I realized I hadn't received any call that my car was ready, so I called to check--especially since the service department closes at 6:00 PM. The person who answered told me he didn't see my car in the system, meaning it apparently was never checked in. I told him I had worked with Ashley and that I would just come back to the dealership to see what was going on. Within five minutes of that call, I suddenly received a text from Ashley saying my car would be ready shortly. I arrived back around 5:40 PM and was told it would be about 10 more minutes. Around 6:00 PM, she said my car was being pulled up and I could come inside to pay. I paid, then waited outside, but didn't actually receive my car until about 6:25 PM. When I finally got my vehicle, I noticed it had not been vacuumed and no inspection had been completed--services that are typically included. On top of that, the oil change price had increased from $40 to $60, a $20 jump, with no added value to justify the increase. I expressed my disappointment to Ashley and made it clear I would not be returning. I also reached out to the Service Director, Brandon Judy, but never received a response. I even contacted the corporate office, and while they said they would pass along my complaint, I still never heard back. At this point, I am extremely frustrated. This experience showed a lack of organization, poor communication, and incomplete service. It feels like once they have your money, customer concerns are ignored. I will never return for service and cannot recommend this location to anyone. read more

we found a car online, they gave us Brian for a salesperson. He gave us no discount at all the price of the car, was rude and did want to give us 3 oil changes. They tried to give us an outrageous finance charge. We had already been approved somewhere else so my husband arranged to use our pick of bank. Here is where it got worse, they didn't use our bank, they had to have a check from the bank but if they fedx it could be tied up at the finance department and we'd have to wait. so the next day my husband drove to Orangeburg and back with the check. we get there and have to wait for the manager to do more paperwork! Now there is some questions we had when looking over the paperwork, the manager was rude and just keep poking his finger on the paperwork saying this is the price you agreed to. so by now we are mad and I told him to b... my a.., and to tear the papers up while I watched him do it! we said buy a car was supposed to be a fun thing to do, but they made us feel like we owed them!! I walked out, my husband stayed and got the car. The car is fine they are not don't shop there. read more

If I could give this service shop a negative number it would be near the 20's. I gave this shop multiple tries. I took a truck in on Wednesday April 1st for a diagnostics was told it would take about a day, I guess it was April fools for me, I received an update on the 8th. Was told it was a catalytic converter issue and that they were trying to reach Ram to order the parts. I was recently updated that the parts get in on the 25th. Literally picking up the truck tomorrow from them!! It's as if they have half of a mechanic in the shop. BY ALL MEANS AVOID THIS PLACE FOR SERVICE TO ANY VEHICLE! read more

Well, where to start...I found a car online for a great price and put in a request to get more info..immediately, Malaychia messaged me...we were talking about the car, she sent a video, we negotiated a price and then she said she had another newer car for the same price that was going to be available the next day. She sent a video, we talked about it and I told her I'd be in Friday to get the car. I went to the bank, got the cash, arranged for my rental to be returned...Malaychia then called me this morning reminding me about our 9:30 appointment. I informed her we were leaving the house and would be on the way..then, as I'm pulling in, she calls me again to say she is coming out the front door...I then hear her say ' well, I've been looking for the car for the past half hour and can't find it' she apparently put a 'vip' sticker on it but someone sold it...I wasn't asked to put a deposit down...I was asked to bring my ID and the cash...needless to say to say, I was pissed...I asked how this could happen, I thought we were getting the car today etc etc..all she said was ...'someone must have sold it on my day off yesterday, I'm sorry, have a nice day'...then she walked away...talk about rude! I went in to talk to a manager and of course, no one was coming in until 10..I'm so mad at this point, no one can explain to me how that car could have been sold...another worker asked if I put money down to hold it and Malaychia didn't tell me I had to do that...there was nothing they could do..I had to wait for a manager to come in...well I went back at 10, spoke to a manager and got the explanation that Malaychia was new, only been there 3 weeks...and there was nothing they could do..ugh..so now with it being July 4th, not many places are open and I have to keep the rental for yet another day... I'm really hoping they don't train all their employees like that..she had no idea what she was doing...will NOT be back at Hudson Nissan of Summerville...shitty customer service read more

Bought a used vehicle without a hassle. No sales pressure. I stated my criteria regarding trade in value, interest rate and a few fixes on the car and all were met. Brittany was ny salesperson and was very helpful. Great job! read more

DO NOT GO HERE. Salesmen turn around seems to be often so job quality of life must be poor. Quick turn around leads to salesmen not knowing much about their product. Got hit with an insane bait and switch, told I was approved for a deal but when it came to sign papers, the deal was structured the complete opposite of what was agreed on. Also if you buy beware YOU WILL NOT GET YOUR TAGS. PREPARE TO GO TO DMV TO GET TAGS AND BE LEFT WITH A TEXT SAYING "Its out of our hands, nothing we can do". Once they sell you a car, everything is very hands off once the check clears. read more

Worst experience I have ever had. I guess they think people are desperate or uneducated. They play the run around game well- but that's about it. Buyer beware. So disappointing. read more

It's a dealership what can I say. . . They sale cars and work on them. . . So many people go here.

Five stars plus to the wonderful people at Hudson Nissan of Summerville...special thanks to Mr Dale Rowland...Highly recommend this venue for all your automotive needs. read more

Customer service is terrible. I bought a 2021 Rogue. Open recalls. Transmission issues. Ru