Highly recommend! Bought a used F150 truck and had a great…read moreexperience. Many thanks to Tony Pu.

my brother-in-law is dealing with Hoover now regarding having his truck's engine replaced through…read moreHoover. has been working with Marcella in their Service Department; however, despite his efforts, the matter has yet to be resolved. We constantly call and even went by. We went as far as reaching out to Mr. Doeing the Service Manager and nothing, no return call or anything. it has been MONTHS and just trying to get some resolve. This is leaving my brother-in-law without his vehicle, which he uses for work, this behavior they are having towards getting this resolved is egregious at best and I would not recommend them to anyone. Believing that they were a reputable staple in the community for years, it is absolutely disheartening with the measures we are having to take to get this issue closed

I had a great experience purchasing my 2026 Buick Envista ST and wanted to share my appreciation…read morefor the team, especially the General Manager Todd , Terence ( Sales Mgr) and Jamari ( Sales) who helped make the process smooth and stress-free. From start to finish, the staff was professional, patient, and helpful. The GM took the time to ensure everything was handled properly and that I felt confident throughout the process. I never felt rushed or pressured, which made a big difference. Terence also played an important role in helping me through the process, and took care of every single detail and gave me the best deal , together with the dealership team, everything came together seamlessly. Jamari was great to work with--knowledgeable, attentive, and made sure I felt comfortable and informed throughout the entire process. Overall, I'm very happy with my purchase and the level of service I received. I would definitely recommend this dealership to anyone looking for a positive and supportive car-buying experience. Thank you all for making my dream come true and going above and beyond to help me. I appreciate y'all! God Bless

After one of Charleston great drivers destroyed my car, I found myself in the market for a car…read more After driving a Buick Enclave for a few days I added it to the list of possible cars. I reached out a couple of days ago and Ronald was a pleasure to chat with. He send me some cars that matched and was great with communication. Ultimately I decided against Buick due to their reliability, but Ronald was great.

Well what can I say... Open up until this point forty dollars for an oil change was unheard of…read more.. Unfortunately , it's gone up to sixty , but that doesn't change their winning attitude and excellent customer service. They do an amazing job, getting your vehicle back to as soon as possible and if you're a fisherman like me , there's a little pond right there on the property , you can catch some pretty good fish at to pass the time. When you go see Gwendolyn she will definitely take good care of you.

Bought a vehicle from Nissan. It was a pretty good experience! The sales rep was a little off…read moreputting at first. But as we each got more comfortable with each other it got better. They really didn't try to gangle the price as we have experienced at other dealerships. They basically came back and said this is the monthly price we can get you and it won't change. Even after getting ready to leave a couple times. We decided to stick around and move forward. Finance guy was super nice and great to work with! He didn't try to upsell us with stuff we didn't need and was not pushy. Downside is that the process took FOREVER! Be prepared to spend a majority of your day there. Overall pretty good experience.

Purchased my 2020 F150 from here great staff and very friendly would definitely recommend paying…read morethem a visit!

The salesman was very nice, patient, and friendly I was able to get through the process in a timely…read moremanner . Mr Carlos was a great guy who helped me through the process I would definitely recommend him to anyone looking to purchase a vehicle in the future.

DO NOT purchase a vehicle from this dealership…read more I bought an Acura RDX from them and within four days of driving it off the lot, serious problems started surfacing. Before the sale, I was assured the vehicle had "passed a 182-point inspection" and had a "clean history." Those claims could not have been further from the truth. Concerned, I took the vehicle to a local Acura dealership for a thorough evaluation. The result? Nearly $6,000 worth of necessary repairs that should have been identified -- and addressed -- before the vehicle was ever listed for sale. These were not minor cosmetic issues; they were significant problems that directly impact safety, reliability, and value. What's most disappointing is not just the condition of the vehicle, but the dealership's response afterward. Management has been unwilling to take responsibility, acknowledge the oversight, or make any meaningful effort to resolve the situation. Once the paperwork was signed, their customer service disappeared entirely. If you value transparency, integrity, and accountability, look elsewhere. The promises made during the sales process did not match the reality of the vehicle, and the lack of post-sale support speaks volumes about how this business operates.

Short story: do not trust them. Worst dealer experience we've ever had…read more Long story: we purchased a used Volvo from them about a month ago. During the test drive, I noted that the A/C seemed off, but was assured that since this car just came on the lot, we were seeing it before the used car inspection and detail. If anything were to come up during that inspection, it would be noted and we'd have options given to fix it. We were extremely pressured into signing essentially an "intent to buy" form to take it off the lot then because they were going to jack up the price after the inspection and detail. We signed and ended up buying the car. My husband and I asked no less than 6 times for a copy of the used car inspection over the next few weeks and were given the run around each time. Once the detail was complete and we picked it up, the inspection was still not in hand. Shocker, the A/C was still not working. After scheduling a service appointment, dropping it off and asking for the inspection AGAIN, we finally received it and it stated nothing was wrong. They attempted to get to the source of the issue and couldn't, so we were told we'd have to take it to Volvo. Within 10 minutes of the service beginning, Volvo called and said there is obvious evidence of a long time leak and they'd be taking apart the dash to diagnose further. The issue ended up being the blower motor and the front evaporator costing us almost $5k. I understand that the scope of the issue could not have been noted by a general multipoint inspection, but it's suspicious to me that the exact same "vacuum pressure test" didn't produce evidence of any leaks at MB, but immediately showed long time, severe leaks at Volvo several days later. MB refuses to take any responsibility because they sell cars "as is", even though they clearly fabricated the findings of their inspection or lied about completing one at all. On top of it all, their communication is very poor. We were left to hound them for updates and answers regularly- they never kept their word about timelines or let us know anything of their own accord.

They are amazing and run a family Business for the most part the ones that are not family feel like…read morefamily I work at affordable sales and have to say they are great and on the weekends they sometimes have the owners kids at the place and they can also help you too because I am one of those kids

Rylan showed me a ford explorer and it was amazing! I will definitely be back! He was the best!read more

Bought a truck there, sadly. At 56 years old this was the worst buying experience I've ever had…read more No spare tire, no tool kit for the jack, backup light not working, tire pressure monitoring system not resetting. If you're promised anything, get it in writing. Don't believe a word Clay or KJ tell you.

I worked with Courtney in purchasing my 2023 BMW. I've never had such a great experience with a…read morecar salesperson. She was kind, thorough, conscientious and honest! I can't recommend her enough. Also a shout out to Johnny, the finance person at Summerville Ford. He was knowledgeable about BMW's, which was very helpful and just an overall pleasure to work with. This team is a 10 out of 10. Go to Summerville Ford for your next vehicle purchase and ask for Courtney. You'll be glad that you did!

The updates on my service were great. Even a nice video explaining what they were looking at under…read moremy car. My normal checkup, oil change, and a bulb replacement was completed in a timely manner. The waiting area is nice with WiFi and a tv. It was easy to make a scheduled appointment. Not much else I could think they could do!

Well, I bought my second vehicle from Cook Motor Sales today and my experience was just great as it…read morewas the first time. Prices were fair, stock was good, and our salesman, Doug, was great. He was forth coming with ways to ensure our purchase. I just did not feel like he was all about his fees. There is a very good chance that we will do business with Cook Motor Sales again, soon!

Doug Abernathy made the buying experience a breeze, taking care of all the sales and DMV paperwork…read morefor us, almost sign and go, which we appreciated. The 2017 Hyundai Tucson Eco was clean, low mileage (38k), looks good. We would definitely recommend buying from Cook Motors.