I was experiencing severe wisdom tooth pain as my wisdom tooth started growing in, and luckily,…read moreRiverside was able to accommodate me the same day. I'm so grateful they did! I had previously visited another surgeon who was overcharging simply because they knew the pain I was in, but thankfully, I found Riverside. Dr. Richer was hilarious, made me feel completely comfortable, and gave a detailed explanation of my X-rays. The entire staff at Riverside was just as kind and funny, which truly made the whole experience so much better--especially for something as unpleasant as wisdom tooth surgery. When I went in for my procedure, they even gave me a free shirt, which was both hilarious and thoughtful. After surgery, they provided a head wrap and an ice pack, adding to the overall wonderful experience. Small touches like these really matter and show the level of care and thought Riverside puts into their patients. This is day two after surgery, and shockingly, I feel better than when I first went in. I highly recommend Riverside to anyone needing oral surgery. Thanks again, Dr. Richer and the entire team!

My husband and I paid over $5,000 to have his wisdom teeth removed. We signed a treatment plan for…read moreone thing and were charged for far more. The surgeon did discuss what he planned to do, so it doesn't seem it was a "something came up during surgery" deal, but several things were not listed on the treatment plan we signed with a price. My husband was told to take Tylenol and Ibuprofen after having impacted wisdom teeth removed which was the anestheisologist's decision to be fair. When I called the office because he was considering the ER due to the pain, a nurse, over the phone, insisted it could not be dry socket. She did not see my husband, is not the physician, and felt it was appropriate to give medical advice over the phone. I requested he see another surgeon in a different location (same practice). It was dry socket. The surgeon in West Orange was fantastic. The communication in West Caldwell left a lot to be desired. After the correct antibiotic was given and he was treated for the complication, we thought we were all clear. We went on with our lives and then received a bill the other day for just under $1200. I spoke with billing, I spoke with the office, and honestly, legal fees would be more expensive. I understand "things happen in surgery" and if our insurance covered this we might not have to pay it, but we couldn't ask insurance if it was covered because it was not what we signed up for. I honestly do not feel it was a change, because he mentioned a bone graft being part of the plan all along. I do not recommend the West Caldwell office. This was such a disaster and we finally could breathe and now we can't again. I would recommend the West Orange office. Dr. Brown in West Orange was excellent, and the surgeon our dentist requested him to see in the paperwork he sent over. I only wrote down the name of the office, not the surgeon he recommended so that was ignored on the paperwork when Riverside received it. The surgeons are fine, the West Caldwell office doesn't have it together so be prepared to do their job while you pay them far more than you agreed to.

This mixed review is for the Livingston, NJ location. Medical care was excellent, surgeon was…read moreprofessional and facilities are beautiful. They never billed my insurance for my son's wisdom tooth removal (according to my insurance company) but the medical group's office staff keeps saying they did bill insurance and keeps mailing me bills for the full $5K for the procedure. I should have gone somewhere else.

Five-Star Experience at Riverside Oral Surgery On my first…read morevisit, I was nervous because I didn't know what to expect. I'd originally been told by my dentist that I had a canker sore, but Dr. Brown identified it correctly as a cyst. She explained everything thoroughly during my consultation, which helped put me at ease. The patient registration process was detailed, especially regarding medications--something I really appreciated since I have certain allergies. That level of care meant so much to me. On surgery day, once I was numbed up, I was good to go--LOL! Dr. Brown kept checking on me throughout the procedure. I felt completely safe and cared for, and her assistant was equally attentive. The follow-up was excellent, too. I received a call today asking how I was feeling. I mentioned the soreness, which was expected, and that I'd be sleeping in the recliner for a few days, skipping my CPAP for a bit. I have the highest regard for Dr. Akeyla Brown and her entire staff. They are professional, knowledgeable, and genuinely caring. It was an incredibly positive experience, and I wholeheartedly recommend Riverside Oral Surgery to anyone in need of expert oral care.

Great person that I trust. It is important to trust a doctor. He is truly a great find and would…read morehighly recommend him. He is not money hungry but instead hones and kind.

Went there for a molar tooth to be removed, send them all the info from my general dentist who had…read moreseen me few weeks back with complete examination. He charged me for full eval again (not even four mins). What a rip off. Be careful what they charge you for and ask in advance.

They are the best! I had Dr. Harel and I had a great recovery from 4 wisdom teeth extractions. The…read morestaff were very friendly as well.

Today I had my follow up. The staff and doctor were friendly and professional. I would recommend…read morefor patients to be seen by this practice, but I am still concerned that they did not send me a check as requested and promised fir my over payment. That was my money and the office should not have anything to say as to why they would like to keep it on account. In the end I did get my refund minus the credit card fee.

I had several concerns about our experience with this practice, but I will focus on the issues that…read morewere most significant. Dr. Woke is pleasant, but throughout our interactions she made us feel rushed. I also found her explanations to be brief and incomplete, and I felt that concerns about my son's pain and recovery were often dismissed rather than fully addressed. My son had all four wisdom teeth removed. He was discharged with an anti-inflammatory medication but was not prescribed an antibiotic or a stronger pain medication. Approximately two hours after arriving home, he fainted while sitting at the dining room table, fell, and struck his head. His vital signs were low enough that an ambulance transported him to the emergency room for evaluation. Two days later, because his pain remained severe, I contacted the office to ask whether anything stronger could be prescribed. At that point, Dr. Woke prescribed Tylenol with codeine to help manage his pain. Two days after that, over the weekend, one side of my son's face became increasingly swollen and his pain escalated significantly. Dr. Woke examined him the following day and diagnosed a secondary infection at one of the extraction sites. The area had to be reopened and thoroughly irrigated. During the procedure, pus drained from the site as the local anesthetic was administered, confirming the severity of the infection. When I entered the room after the procedure, it was obvious how much pain my son was experiencing. I was disappointed by what I perceived as a lack of empathy regarding his condition. The initial plan appeared to be to send him home with antibiotics, and it was only after I specifically requested additional pain relief that Percocet was prescribed. I also asked when my son could safely return to work. Although Dr. Woke initially stated he could return immediately, she also advised that he should not lift more than 20 pounds for two days. My son works as a full-time automotive mechanic, making those restrictions incompatible with the physical demands of his job. I ultimately requested a work excuse extending his leave by three days, and that note was provided. Because my son missed six business days of work, he applied for short-term disability benefits and FMLA job protection. When the insurance paperwork was sent to the office, the office manager refused to complete it, stating that my son would not qualify because he was "not disabled." When I asked for clarification, I was told that because he could walk and talk, he was capable of working and it was up to his employer to provide accommodations. This was difficult to understand given that he had a documented postoperative infection, was experiencing severe pain, was taking prescribed narcotic medication that prevented him from driving, and was physically unable to perform the duties of his job as a mechanic. It was frustrating that the office declined to complete the paperwork based on its own assessment of his eligibility rather than allowing the insurance company to make that determination. Our experience left us feeling that communication, compassion, and patient advocacy were lacking. I understand that complications can occur after surgery and I do not fault the practice for the infection itself. However, I do expect clear communication, appropriate attention to pain management, empathy during recovery, and cooperation with necessary medical documentation. Unfortunately, those expectations were not met, and based on our experience, I cannot recommend this practice.

Does anyone want to go to an oral surgeon? Not I. That said, I had a a very good experience. Why?…read moreDr Blitz's staff put me at ease. She fully explained the procedure ahead of time. On the day of the procedure, everything went as expected, she did her job vey calmly and I, was glad when it was over. I only have two complaints: 1. I am still short after the procedure and 2. My hair continues to thin. Seriously, Dr. Blitz is excellent. Donald K.

The first time I came I felt a lot more comfortable with the nitrous oxide and the second time I…read morehardly felt it. Maybe I was just too nervous, but I took a klonopin both times before I got there. I didn't experience any pain in or after my treatment. The staff is friendly and the doctor is very intelligent. I would recommend it, and go back myself.

Didn't tell me they didn't take my insurance till day of surgery and I was in so much pain I went…read moreanyway. Sat around while people that came in after me were seen for at least an hour and a half. Every review about clueless office staff is spot on. Would not recommend.

I will forever be grateful for Dr. Ken Press and his staff at the West Orange office. What I…read morethought was a tooth issue turned out to be a life altering issue in the parathyroid gland. Dr. Press ordered bloodwork that changed everything. He also supported me through next steps. Everyone in the office from person who took my calls to the support in office was excellent and efficient. Clear communication, keen instincts and patient centered approach made a very uncomfortable process comfortable. I am looking forward to my next appointment.

There is one person in there that is awesome. Dr. Jonathan Michael. Unfortunately he left, but he…read morestarted his own practice. Look him up amazing Oral Surgeon.

I sat on this review for several months because I was so put off by the behaviors of several of the…read morestaff but I think people need to be advised. In February 2025, I developed horrible tooth/gum pain. My previous dentist stopped taking my insurance & failed to tell me this until I called about an outrageous bill. The next dentist in my area wasn't taking patients for two weeks. I contacted this office (of oral surgery) & was told that Dr. Rannucci was on vacation but his partner oral surgeon was there & I could make an appointment. I specifically asked the young lady on the phone if he not only "pulled teeth" but if he also did general dentistry & she assured me that "he does everything" so I made my appointment. The appointment was for the next day, and early in the morning. I was there on time but imagine my surprise when I spent 20 mins of my "appointment time" listening to the hygienist (a middle aged Caucasian woman with straight dark hair mixed with gray) & the oral surgeon (believe his name is Cappetta.) talking about me & how they would not be able to handle my "care" unless it was to do an extraction. I guess they thought tooth pain made me lose my hearing also. Anyway, they called me to the window & the oral surgeon was pretty dismissive & borderline rude. There was a little back and forth because I was given false information. If he didn't do "general dentistry" and he kept saying I needed a referral. (According to my dental plan I do not need a referral to go to any practice.) why is his office staff stating he does. They wasted my time & I had to both take a day off of work AND get there for before 8am. Ultimately he suggested I go to my old dentist and get a referral but ended up giving me the name of two dentists in my plan that I could call & telling me that after I see them, if I need oral surgery I can "come back here". They couldn't even give me the courtesy of calling those dentists and seeing if they could squeeze me in, due to my high level of pain. I ended up leaving because there was nothing else to do. Also I want to mention that the day I made the appointment I was told I HAD to give a $100 deposit just to see them. Which I did but I made them refund my money. All the while the young lady at the reception desk did my refund request she was smirking. This review may have never happened if I hadn't spoken to my best friend and she tell me she ALSO had a poor customer experience with this office and that same surgeon. She also knows of two additional people that experienced the same. So clearly, this is a pattern. I would sincerely recommend thinking long and hard about coming here unless you like to be mishandled by a doctors office. Sort of a buyer beware situation This is why I do not and would never recommend this office.

The doctor is professional, knowledgeable, and highly experienced. Very clean office, very friendly…read moreand helpful staff.