I called and scheduled an appointment with Jason. I said he would be over the next day between noon…read moreand 4:00. He never showed up. I tried reaching him at 2:00 and at 3:00 but he did not answer. I guess he might do a good job if he actually showed up. Total waste of time

Jason was extremely responsive during every step of the process. They came exactly when they said…read morethey would and did a phenomenal job on my windshield replacement. They were quick to respond to questions a few days after as well! I recommend them with no reservations.

If you have a cracked windshield I really don't know where else one would go for such speedy turn…read morearound. The place definitely feels "bargain" in the sense that the waiting room looks awful, the front desk in unfriendly and there's no information communicated. Would never choose to came back to this location if there was another location close by. But I still have 3 stars because the work was completed in a timely manner and it looks like it's functioning properly.

Thank you for your response, but this is not a real solution. I was left with a broken window for…read moreover six weeks after paying in full, with multiple failed appointments and no communication. A generic apology does not fix the issue. I am still waiting for my refund and a proper resolution.

Although I ultimately had to go in a different direction due to my own budget, I still wanted to…read moreleave a review because New City Auto Spa was absolutely wonderful to work with. They were incredibly responsive, patient, and accommodating throughout the entire process. They answered all of my questions, were flexible with scheduling, and never made me feel pressured. Even after I let them know I couldn't move forward, they were kind, professional, and wished me the best while offering helpful advice. That level of customer service is rare these days. I truly appreciate how they treated me and wouldn't hesitate to recommend them to anyone looking for a trustworthy shop.

This is the 4th vehicle I've brought to Augustine, and his work continues to impress. The first two…read morevisits were for window tint on my Nissan Altimas. After that, I brought in my 1999 F250 for an exterior/interior detail, and he knocked it out of the park, reviving the sun-faded, scratched paint. Most recently, I returned for window tint on my Chevy work van, and as always, the tint was perfect, with great precision and attention to detail. Augustine is skilled, passionate about his work, and incredibly friendly. I wouldn't trust anyone else with my vehicles!

I contacted Veteran auto glass the night before, they replied early in the morning, and we set up…read morean appointment the same day. Sean and Chris did a great job, getting right to work, and I could tell they had their process refined. It took maybe a little bit over 30 minutes. Extremely straight forward service with fair pricing run by some good guys.

An absolute YES if you're in need of windshield service. I needed a full replacement and Sean came…read moreto my location to service my JEEP. He was very friendly, and did a great job in a timely manner. His pricing is right on par with other local windshield companies. Highly recommend. Thank you for your service Sean

I needed an auto side window replacement around Labor Day when everywhere was closed. Yudi started…read moreanswering me on the holiday with a quote and expected date of arrival. They have great ratings online and are all true. On Wednesday morning they called to coordinate and dropped and completed the job perfectly. Jack was the installer, and everyone there is kind, patient, and best of all are mobile, so they will come to your home or place of business. I highly recommend them. They do excellent work, are extremely clean, and caring!!!