Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

OK, the verdict is in my friends. This is a State Farm and Geico authorized repair shop and they…read moreactually did a wonderful job. Our big fear was that State Farm was gonna raise our rates over something that wasn't our fault. We made at least five phone calls, and many emails to make sure this would not happen because we don't trust any insurance company anymore. We used to have Geico and they told us they hate New York. Really all of New York and all of us in the state is a pretty big state . They say that every time because we just canceled our apartment insurance, Liberty Mutual is just a front for Geico. Liberty Mutual is not a company, they are underwritten by Geico. Of course they don't tell you this in the beginning but we've been paying them quite a bit of money since 2012 and whenever there's a problem the person that answers the phone and claims starts yelling . So rude to a loyal customer. We were on auto pay and we were sure, or better feared that State Farm would raise our car insurance when nothing about what happened to us was our fault at all. In fact, if it were not for my calm driving and not killing anyone else on the highway, things could've been much much much much worse we can't really tell you what happens because we don't want to involve our poor mechanic. He's a very hard-working, honest guy. He made a mistake. He's human. So our rates did not get raised. We have been extremely frustrated with State Farm because there's a certain person there that just keeps lying and lying and lying and now we have to call her for apartment insurance. Liberty Mutual, which is just a front for Geico sent us a huge package thinking we would not read it. They were going to raise our rates after all this time and we only made one claim one claim and they didn't raise it then but now I guess the CEO needs another Mansion, another expensive car, more luxury, maybe a swimming pool and an extremely expensive vacation. We're not paying that! I know Customer Service seems like it's an old-fashioned idea but things never used to be this way. When you call an assurance company and the immediately they start screaming it's not a good sign and try to find other insurance. This is so obvious we feel silly having to state this. This place did a wonderful job on our poor car. I thought they were doing extra things so they could charge us more, but they didn't charge us any more than our deductible. You'd be surprised how often that can happen. . These people were very nice and they worked extremely efficiently. We thank them for the wonderful job they did We just wanted to wait to make sure before we posted a review that our insurance did not go up.

From the owner: CARSTAR is a network of independently owned and locally operated collision repair facilities across…read morethe United States, delivering expert auto body repair, dent removal, paint services, accident damage restoration, and more services. As part of the Driven Brands Collision Group, CARSTAR provides OEM-certified repairs for all makes and models, including luxury and electric vehicles, using advanced technology and industry-leading repair standards. CARSTAR works with all major insurance carriers to streamline claims and deliver a seamless repair experience through a nationwide network of locations serving communities coast to coast.

If you have a cracked windshield I really don't know where else one would go for such speedy turn…read morearound. The place definitely feels "bargain" in the sense that the waiting room looks awful, the front desk in unfriendly and there's no information communicated. Would never choose to came back to this location if there was another location close by. But I still have 3 stars because the work was completed in a timely manner and it looks like it's functioning properly.

I had my window replaced 1 week ago where I noticed the tech didn't attach the cap under my…read morerearview mirror correctly when i was leaving. When i brought it to their attention the receptionist spoke with the tech who said he knew about it but seems to me they weren't going to tell me since they gave me my keys to leave and i had to mention it to them.

My car got hit while we were away on vacation in an airport parking lot. After numerous calls to…read morethe lot owner and no luck. I met Dennis and his crew who were absolutely amazing. Knowing I was going to pay out of my own pocket , he really worked with me instead of trying to rip me off. After receiving an estimate they did not pressure me into coming to them to get my car fixed. Dennis politely said we are here for you when and if you are ready to have your car fixed with us. The customer service from top to bottom was amazing, everyone was so friendly and helpful. Thank you everyone for being so supportive and professional!!!you guys are amazing Diane a very happy customer

My car was parked front bumper smashed and totally damaged, Geico recommended shop and they did a…read moresuperb job awesome customer service even Thur our state of emergency amazing Job well done.

This company is terrible today I had a appointment to have my windshield repaired the time frame…read morethey gave was from 12 pm to 5pm ir is bow going on 4:40 pm and still have not heard from them ,I called customer service and they could not help me either, I am very upset and very aggravated my whole day has been taken because they cannot communicate to say hey we are stuck at another job , or that we are sorry for running late, the answer was we have a window of 12pm to 5pm ,poor way of doing things they had to of k own i would be there last stop once they get there schedule in the am. Needless to say I do not recommend this company at all. Today is March 30th 2026

Had an appointment scheduled 3/21/2026 from 0800-1200 at my home no one has called to checkin with…read moreme 3hrs past my appointment. Poor customer service communication.

A classic and unbelievable BAIT AND SWITCH company. DO NOT USE!…read more I made an appointment for my Toyota FJ Cruiser, which needs a few specialty parts (I've had the windshield done before so I know this) and they quoted me $371. On the day of the install, the tech calls and said "I dont have the parts, they didn't tell me I needed them." Ok, very frustrating, but I rescheduled AND called back to CONFIRM that they knew what vehicle they were replacing. They said yes, all set. Then, on the morning of the second appointment, the tech called me and said, "Okay, so it will be $651." Yes, almost THREE HUNDRED DOLLARS more. I called the office and the guy said, "well, it's an FJ Cruiser and it needs special parts." Well no kidding, you knew that from the beginning! What an absolute joke and waste of my time. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. There is no way they have a 4.7 out of 5 stars, that has to be fake. Run as fast as you can from this joke of a company.

I had windshield replaced in a car I've owned for 16 years without a leak!! Well now my car is…read moreflooded they sent a person Kyle to check it out. He did not even water test just said it was fine and since it was over a year he suggested I call another company! It was literally less that 3 months ago!! These people destroyed my car it is now filled with water mildew and they could careless BEWARE they will do nothing to fix their own terrible work so sad w how tight money is I am disabled and can't afford to just call someone else