Recently we changed to George's Fuel in Walden NY and we are extremely happy with their service and…read moreexceptional level to detail! They are efficient and loyal to doing the best work. We highly recommend them for all your home heating needs! The Boylan Family

Our house ran out of heating oil due to the fact that COVID ran rampant through our house and our…read morejobs in healthcare and the military keep us busy. We called for an emergency delivery to make sure our daughter, animals and us stay warm after just getting hit with nasty winter weather. The man who picked up the phone was SO rude! And when I confronted him about his behavior and approach. He literally told me that I should be more considered about getting heating and not the outrageous price he is charging and should call another company if that's the case. I would think twice before ordering from this company!

I moved to the Catskills from California and oh boy that heating oil tank needs to be filled. ABC…read morehas showed up the same day I've called every time. Roberta and the team are all great to talk with and yesterday they went on and beyond. I'd let the tank run out (oops) and sure enough they showed up in a few hours. I asked Mike to help restart the boiler and he primed and fired it up without an extra charge. Great family company, exceptional service and the best prices around. Thanks ABC Fuel!

Fantastic service! The owner took my call, gave the best price on heating oil of the 4 places in…read morethe area I checked that day, and delivered the next day with a 10-minutes-out phone call as requested. No "under 24 hour notice" surcharge as I was quoted by other places, no other fees. HIGHLY recommend, both for service and price.

This company is completely unethical, the worst case of taking advantage of the consumer I've ever…read moreseen. They are essentially preying on customers who are unaware of their despicable tactics. I switched to them originally from a mailer solicitation, which promoted a more reasonable rate. After the initial period, the rate skyrocketed. Unfortunately, I did not notice or compare to see how high it actually was, which is my bad. Their rate was $0.1699/kWh vs $0.069 at Pepco, hard to imagine how they can get away with charging so much. Fortunately, I was able to cancel them quickly through Pepco vs. it taking a couple business cycles through NAP. This is an expensive lesson learned and hopefully there are more lawsuits against them to right these wrongs.

Stay FAR away from this scam company. They cost me and my wife more than $20,000 over the past 6…read moreyears! I called today and found out they are charging me 17.99 cents per kilowatt and have been for almost 6 years, when RI energy charges 7.81 cents per kilowatt currently. What they do is they offer a slightly better rate than your current electric provider for the 1st year. Then after the 1 year contract expires they send you a renewal notice in the mail. If you fail to respond to their renewal notice (which they are banking on), they continue to service u and they gradually increase your rate over time so you do not notice it. I'm so upset I did not call in sooner and have been paying these scam artists well over double the rate that RI energy would have provided me. This company is such a scam. DONT DO WHAT I DID!

NYSEG is the only supplier you should use. There are other companies (Ambit is one) that come to…read moreyour house in a hard hat and pretend t be with NYSEG so they can sign you up for cheap energy. For a few months it is very cheap, but it keeps creeping up until you're paying three times what NYSEG customers pay. It's very hard to discontinue their services, which alo sound a lot like a pyramid scheme. Stick with NYSEG, thank me later.

Rates just go up and up. You call to get information and help and they are absolutely no help. My…read morecost went up $650 this year. So aggrevating.

Some guy calls me one day talking to me about my energy bill and he knew everything about my bill…read morewithout me mentioning anything to him. He tells me that the existing supplier is overcharging you and that he will make them pay me back whatever they were overcharging me and I said yes to him. That was it and the next bill I see different supplier and more expensive rates. THIS GUYS ARE SCAMMERS, STAY AWAY FROM STASION ENERGY and from ANY ESCO SUPPLIER. I called to cancel the account with them, and the cherry on top was that they wanted to charge me cancellation fee. STAY AWAY for your own good STAY AWAY. ConEdison supply cost approximately was: for Electricity = 8c per kWh and for Gas = 36c per therm. Starion Energy NY supply cost approximately was: for Electricity = 12c per kWh and for Gas = 60c per therm. You can read this article about them from NY Daily News which is a trustable source: http://www.nydailynews.com/news/customers-fleeced-utility-scammers-article-1.350235

Scammers. Will charge up on your peco bill. Was billed $600 for July's bill went back to peco in…read moreaugust my bill was $280. Rip offs

Awful customer service wait time! My only complaint with this company is their TERRIBLE waiting…read moretime for customer service calls! Between yesterday August 28th, 2018 & today August 29th, 2018 I have spent almost four hours in wait time. Their automated systems stinks! It is super sound sensitive, the slightest noise will trigger the automated person and mess everything up! This company needs to have more people in their call center to handle the demand of phone calls coming in. I hope someone from the company sees this review and takes my suggestion of trying to figure a way of Lessing the congestion of phone calls and making their automated system less noise sensitive. -0 rating *******UPDATE******* 8/30/2018 O&R finally has a call back option. Hallelujah! Smart thinking O & R. Now your customers don't have to wait TWO HOURS on hold..

Shout out to driver Robert Peters for going above and beyond the call of duty. He managed to fill…read moreour tank even though our driveway was covered with a thick layer of ice. Job well done!!

i made a service request to repair my furnace because of no-heat in my home when it was 5 degrees…read moreoutside. I didn't receive a response.