Before the sale of my house 1/7/26, my buyer agreed to continue with Kimlin and my attorney assured…read moreme that letting her open an account and get a refund based on remaining fuel once the tank was filled was standard. After 4 months with no communication/refund, I reached out to Kimlin. The rep told me that even though my 500-gallon tank was locked by Kimlin with 48% fuel remaining the day after closing, when they finally picked up the tank 5/12/26 they claimed it was empty. They said it is not their responsibility to reimburse me and suggested I pursue the buyer of my home or another party for theft of the propane.

Get everything they say in writing. Don't trust a word they say, and don't expect professionalism.read more

Spoke with Julia today. She helped me with a question I had and resolved a billing problem…read moreimmediately. Love that they answer the phone and are very friendly and helpful. Thank you CES.

Very impressed with the professionalism and service quality of CES. I have a propane boiler which…read morebroke down. CES helped me make a diagnosis remotely so they could order the proper part and make a visit ready to fix the problem. Jordan and Rudy showed up on time, confirmed the issue, and replaced the part efficiently, and all with a smile. Thank you!

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

From the owner: Since 1968, CES has been servicing customers throughout the Tri-State region of New York's Catskill…read moreMountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations.

Been away for several months. Went out to wood shop and smelled gas. Called, explained my issue…read more Lisa sent out tech early next morning. Problem solved. Heater working and no gas odor.

I had a under ground propane tank installed by Star Gas. They recommended RF-Scapes to do the…read moreexcavating. Ryan did a great job digging the hole. No damage to the area around where he dug. Also the area was cleaned up. Leaving only some light raking and putting down grass seeds. Star Gas had two man on the job as soon as the tank was in the ground it was hooked up and tested. they had the tank filled and back in service with in a half hour. We were down total of 4 hours great job guys thank you.

I'm a fairly new oil customer, maybe about 2-3 years. I get automatic oil delivery, maintenance…read moreservice and BBQ fill ups from them. Their service to the Washingtonville area is excellent and their oil prices are fair. Never had an issue and would recommend them to anyone in my area. BTW, how many oil delivery companies do you know of that post their oil prices daily right on their highway sign?

Sorry to take time to give update. After talking to management, they sent out another technician…read morewho again looked at the tanks . He told me that he was going to recommend that the tanks would need to be replaced. There was no true legitimate reason to replace the tanks. Depew is only looking to make money off of you. I ended up contacting another oil company who had to inspect the tanks before delivering the first time. After inspecting they recommended having the tanks replaced but they had no issues with delivering oil. Not all companies are like DePew. There are honest businesses that aren't trying to take advantage of you.

Just got rid of this terrible company. Almost $400 to clean my furnace. The guy was on the phone…read morethe whole time he was here. I had to wait to hire someone else right away because I am on a fixed income and needed oil. When the new company came 2months later the furnace was black inside and not running properly. Owner refused to reimburse any amount of money. Stay away!!!!

My wife and I switched to Britt and Graff over a year ago and are very happy with the service. They…read moreare conscientious and competent, all our deliveries this winter have been with plenty of time to spare. And the service calls are equally well done.

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

Great customer service. I'm a new customer and had questions on my proposed payment plan. I had…read morethe pleasure of speaking with Julia who was very helpful and answered all my questions. Even provided a special offer to save me some money. Greatly appreciated and would recommend!

Their cold bagels and sandwiches are a bit pricey vs other places. I wish I had the chance to go to…read moreMCD instead. I had no choice, I was in a time crunch... Sigh

I don't live in NY anymore so I miss Stewart's, great selection of ice cream, clean restroom,…read morefriendly employees and the gas is 10c cheaper than the Mobil around the corner.

Need my Centra Air fixed and Was quoted $3500 by Jones and $4000+ by JSP Home Sevices. Way way…read moreoverpriced, so I called Jansen Construction and he recommended Ulster Energy, they came a few days later and fixed the issue which was replacing 2 internal filters and recharging the AC with 16 pounds of freon. Total cost was $995. I plan on keeping their number handy in case I need anymore HVAC or plumbing work done

Literal the best oil/propane company around! Friendly service and fantastic customer service.read more

We had unseasonably cold weather for a stretch of two weeks this year. My heat stopped working in…read moremy upstairs the Dec 30th and every plumber in town didn't consider it an emergency, since it was just before the New Year and I had partial heat in my downstairs. They all said to call back in three days and set up an appointment then. John was the only person willing to come out on the weekend and take a look. It turns out my pipes had frozen in my attic and if I waited three more days, I could have had serious damage done. He explained everything and didn't charge me extra for coming out New Year's Eve to fix it, whereas most people would charge weekend or emergency rates. I gladly recommend him.

I called the business for weeks on end.And they don't answer the phone or return phone callsread more