Super lovely woman! She was able to take in my bridesmaid dress at last minute and got it done…read moresooner than requested. Very professional but with still a funny/comforting vibe. I'm not used to getting things like this done but the price was well worth it. It wasn't a crazy price to begin with and I'm unsure if you tip for things like this but I surely did cause she out did any expectations!

Great. a RARE work and service. Very sweet and helpful. a rare combination these daysread more

Very kind and quick response! They hemmed my dress beautifully. We are very happy with their work!…read moreDefinitely recommended to all of my friends!!

This place is amazing! They do great work and are very nice people! Very fair with their prices…read more Highly recommend them.

Amazing service and quick turnaround time at great prices. We called for an emergency and they were…read moreable to get the item to us the next morning.

I came to Red Carpet Alterations in a panic a month before my wedding, as a certain very common…read morebridal shop screwed up my alterations and my dress did not fit at ALL. The woman who does the dresses calmed me down, took one look at the dress, and honestly I think did magic with pins because when I turned toward the mirror my dress looked PERFECT. Two week turnaround as well, without an extra charge. Such a good experience!

Great & friendly customer service. Very prompt on their time and with good quality on the dry…read morecleaning service. Gracias. Thank you!

A mixed experience over the years. Items have been cleaned/pressed as expected, but I wouldn't take…read moreany "intricate" items to Rockwood. A few years ago, I took a wool sweater here that had rivets along the neckline. Upon picking up the item, I contacted Rockwood to let them know that many of the rivets were missing. They found the rivets in their machine, requested I bring the item back & they'd repair it. All worked out well, other than I had to drive back and forth from Dublin. The least they could've done was refund the dry-cleaning expense for this garment due to the inconvenience. I gave them another shot this past fall with 2 wool blankets from Pendleton. Unfortunately, the leather Pendleton patch on one of the blankets was completely damaged after taking it to Rockwood. When I notified them, I was told that it was likely a Pendleton quality issue as they clean many wool blankets from that brand & have never had an issue. I was also told that the cleaner responsible for this particular blanket would have brought the damage to management's attention. Ultimately, I was told to reach out to Pendleton and see if they could send me a replacement patch (which the company does not do, understandably so.) Long story, short - I was disappointed by the lack of accountability from this business. Mistakes happen, but I've learned my lesson here. I've since found an alternate dry cleaner to use.

Very professional and top quality service. Alterations are expert and done when they tell you they…read morewill be fine - highly recommend

Waited at the front desk for 10-12 minutes for service after ringing the bell MULTIPLE times. I…read morebelieve the gentleman gave me a slight discount to make up for it.

Joyce provided excellent service and turnaround time. I was so pleased with her quality work and…read morevalue that I returned with a third pair of pants for alterations. Highly recommend and glad to have found her.

What a pleasure doing business with Joyce. She was a life saver…read more My grandson needed a suit that was purchased on line tailored. She not only fitted the jacket but remade the pants that were 2 sizes too big. He needed this done for an interview within a week. What a job she did! She had the suit tailored perfectly, on time and for a reasonable price. She is truly the best. I would not hesitate to recommend Pin 'n Tucker for quality and value.

Excellent dry cleaners. I am professional and they always have me looking my best. The staff is…read moregreat and very courteous. Atty Bill

I was headed out of town and missed a dry cleaner drop off day (due to the 4th of July holiday). I…read morewanted to take the items with me they had cleaned on vacation. I called and the owner personally dropped off my items to ensure I had them before I left for vacation. That kind of customer service is unheard of. Thank you so much for your help and service.

Bait and Switch!! They quoted me $35 for my cleaning my comforter but when I picked it up charged…read moreme $48. I will NEVER go to this place again.

I stopped in here for a couple shoes to be repaired. One pair of boots I wanted the bad-quality…read morespeed hooks replaced with eyelets and another pair of dress boots I wanted new top lifts (heel pads) as the old ones were almost to the heel stack. I was quoted a week for the repair. First, they indeed were repaired on time. If you allow, they will text you with updates. As much as I like and appreciate "old-school" repair shops, this is indeed a helpful service. Well done. Second, the repairs. The eyelets were added and color matched to the existing (which I was surprised with!). On the boots with the top lift replacement, they ended up adding a thicker one and I think removing a layer of the heel stack to compensate. All good. However, in sanding the lift down to match the heel stack, it looks like the sander caught the leather sole. I get it, it happens. But to think that was "good enough" and let it leave like that without trying to touch up the sole? It feels like poor attention to detail. Also, the edges of the top lift had stray fibers all over. Maybe my expectations are too high for shoe repair and this is to be expected. All that said, the pricing for the repairs was very reasonable so I can't complain. However, I would gladly pay more for a better result. Maybe their typical client is more value-oriented? There is also a nice selection of shoe care products and polishes from Sapphir (widely held as the top shelf brand) so I had expected top tier results. Overall, a bit of a disappointment but mostly good work.

Lovely shop that is a small business located in Easton Towne Center. So far I have had sleeves on…read morea jacket shortened, several pairs of pants hemmed, several dresses hemmed and a pair of my Dad's jeans hemmed. The quality is exactly what i would expect and the prices are very good. They will also turn around your request if you need something quickly. The jeans that belong to my Dad were hemmed without him being there which was very helpful. They were partially hemmed on one side by another person and this shop gladly took them, corrected the work that had already been done and hemmed the other leg as well. I highly recommend.