Had some misfires on my F-150 they got me in. Fixed it up fast and for somewhat reasonable price.read more

Excellent service, nice people, great price, done quickly. My new repair shop! Spent too much money…read moreat another shop, charged me twice as much and issue was not resolved. I will definitely recommend!

A bit pricy, but work was good and communication was great! Also all employees are very kind and…read morewill answer any questions

Use extreme caution with this shop. This isn't a one-off complaint--it's a pattern I've watched…read moredevelop. My employer and I used this garage for years for routine maintenance with generally acceptable results. Since they opened a second location, the consistency, transparency, and pricing have changed in ways that are hard to overlook. A company vehicle was returned to us with a stripped drain plug and an active oil leak after service. That's not a minor oversight--that's a fundamental failure. Soon after, I requested a quote for front brakes only on a 2021 Hyundai Palisade and was given an estimate of roughly $1,600. I sourced a complete upgraded brake set myself for $397 and completed the job without issue. Draw your own conclusions from that gap. Most recently, I brought in my wife's Subaru for tires, an oil change, and a noise diagnosis. The tires were installed, but the oil change and diagnostic were completely missed. I was told it "wasn't on the work order" and asked to bring the car back. That's a basic process failure. After returning the vehicle, I was told the issue was front wheel bearings and advised to replace both--quoted at approximately $1,000. I purchased the parts myself for $178, and standard labor time for this job is widely understood to be around 1.5 hours per side. When I asked for a clear breakdown of how that estimate was calculated--parts, labor hours, and rate--I was told their system could not provide that level of detail. That answer alone is concerning. If a shop can't explain how a four-figure repair is priced, that's a problem. At this point, the pattern is hard to ignore: Work not completed as requested Pricing that does not align with commonly accepted parts and labor ranges No meaningful transparency when questioned I have no issue paying for quality work. What I will not accept is unclear pricing, missed work, and answers that don't add up. If you're considering this shop, do your homework before approving any repairs. Take a few minutes to verify parts pricing and standard labor expectations. Without that, you may not realize how far off a quote actually is. Based on multiple recent experiences, I will not be returning.

Very easy to work with! Friendly and professional staff. They made the car buying experience great!read more

We were sold a used car that they knew hundreds of people were having trouble with. We drove the…read morecar for 12,000 miles, after the warranty ended, before we found out that there was a crack in the block and would require a new motor. They even charged us to diagnose the problem. The car was also taken in earlier for the same problem, while it was still under warranty, and they did not correctly diagnose the problem. Horrible experience

Quick diagnosis and repair of a starter on old model Dodge. Available the same day. Thank you guys!read more

Excellent service. Polite staff - they go above and beyond to ensure your vehicle is working…read moreproperly.

I needed a tow and they came through. Call them if you are in a jam. They made a bad day a little…read morebetter

The driver was amazing. He was concerned that it was so cold outside and insisted I sit in the…read moretruck while he loaded up my car. The price was by far the lowest I've ever come across in the area. The dispatcher was wonderful and calm when I was clearly distraught about being broke down on the side of the road. I would reccomend this company to anyone.

Al is a great guy with nice vehicles at reasonable prices me and my husband bought a jeep there…read moretoday and when we told him about some issues we saw he quickly ordered the pieces needed to fix the problems. Highly recommend.

This place is busy. Lots of customers. Lots of work getting done…read more I had an appointment to get my oil changed. Other people were ahead of me to get my car fixed. Every single one of us left happy. Al is a good guy who takes care of your car. When I need a repair, I will be back here.

DO NOT RECOMMEND!! I paid Dillon for new parts and service, and never received the new parts, a…read moreresponse, or a project completion. I paid the asking price for buying the parts and installing them (new front and rear brakes, front and rear rotors, windshield wipers) for one vehicle, and a throttle body (part only at that point) for another vehicle. NEVER repaired the throttle body. Removed it, 2 other parts were broken during the removal process, left that vehicle in parts in my yard with the engine cover missing. Then stated he would need to take the entire rear part of my motor off (and maybe another part), it would be a 2 day job, he needed to order a part that could only be purchased from the manufacturer, that part would take 2 weeks to arrive, would cost $2000 due to tariffs, and he could get it all finished for 2500-2800 when parts arrived. I questioned the continued increase in the price and was told it was because of tariffs and no place has the plastic part only the manufacturer. ALL of that regarding the necessary parts or how to fix the throttle body was incorrect. I ordered new parts for the ones that were broken (they were not broken before the old throttle body was removed) for less than $200, and the repair was done in a couple of hours for no where near what Dillon was stating he would charge. NEVER replaced any rotor or the front brakes for the other vehicle despite stating the rear rotors were replaced when the rear brakes were replaced. He only replaced the rear brakes (and they started making noise less than a week later--never made any noise prior and I stated I needed brakes and rotors based on my visual inspection of them and that is how i knew the rotors were never replaced--I looked the following morning). Stated there are 2 different types of front brakes for my vehicle, and he purchased the wrong ones despite entering the VIN in to search for parts. That also is incorrect--you type the vehicle information into the system, and there are different brands for brakes, but not different types (he said one type had 2 prongs and the other had 3 prongs). He stated that if I paid him for the parts (and he showed me some price list on his phone), he would drive to my work the next morning and repair my brakes so that I could get it inspected on the way home from work. That never happened. I never heard anything until after I sent emails and texts stating I was very concerned because I paid for the parts and install, but had not heard anything. Hours later he responded and stated he would be heading my way after he finished an alternator job. He never came or responded again that day/evening. I reached out again the following day inquiring about when the work would be done since I had paid for the parts and install already. He came late that day and then only "replaced" the rear brakes, but said rear brakes and rotors were replaced. After not repairing the brakes and rotors as paid for, he told me to take my vehicle to a shop in Churchville for a state inspection since the person working there "knew his [Dillon's] work and doesn't really check anything for the inspections, so it will be a guaranteed pass and will save you in the long run". I just want a refund for the parts and services I paid for and never received or give me the parts that I paid for and never received and refund for the install fee that was paid upfront as asked. They do not respond to texts or emails and the voicemail is full, so you cannot leave a message.

In mid December my son's car was parked at his apartment in, Harrisonburg and wouldn't start. We…read moresearched on Yelp for mobile mechanics and found Dillon at Blueridge Mechanic. He was willing to come out in the dark cold night to repair my son's car. Unfortunately he couldn't fix it that night because a major part had to be ordered. Since it was close to Christmas we had to wait for the part. The part arrived after Christmas and Dillon came back out and installed the part. Dillon had the car up and running in no time. It is almost mid January and the car is doing good! Dillon not only fixed the car, but the compassion he showed towards my son and family was genuine. Dillon is not your average mechanic. He is very knowledgeable and caring. I will recommend him to anyone. Thank you Dillon for your time and hard work.

Chad and his employees are honest, knowledgeable, and great to work with. I have been using Blue…read moreRidge Automotive since 2018. They continue to do excellent work. I trust them with all of my vehicles

It's not easy finding a trustworthy auto shop even in your hometown, so when Blueridge was…read morerecommended in Harrisonburg Va., we tried them out since my daughter has been a student there for several years. Brandon and the rest of the staff have been fair and more than accommodating every time we had to call on them. Problems big or small they have always been responsive and straight up. I have a shop here in Chesapeake I've used for years, and I trust the folks at Blue Ridge just as much, I would highly recommend them. Now that my daughter is leaving the area, I wish Brandon and the crew the Best!