I took my friend's dog here for a grooming appointment at 9:30, pick up window was set for…read more4:30-4:45. She has taken the dog to Animal House several times in the past. When dropping him off I told the person at the counter not to shave him totally and the girl looked at my friends account on the computer and told me that she understood because there were notes saying how to clip him. My friend came at 4:30 to pick up her dog and was told they hadn't started working on him yet! She waited 30 minutes until they were done. When they brought him out to go home it was a real chop job, the ridges from the clipper were visible from the side it was obvious that certain areas were shaved unevenly. The hair on the head and around the ears was chopped with no attention to detail. She was shocked and spoke to the owner about how awful the job was and asked for a partial refund, at least for the tip given. The owner said she would get back to her and never did. I have clipped and shaved my own dogs at home and know I could've done a better job!

Good my dog loves it there. She was boarded 2 years ago while we.moved. she has done daycare 2…read moretimes a week for over a year She loves the bus and the driver. The bad I recently boarded her for a week and 2 days after she got home she went for her regular checkup and rabies shot. I was called and told she had hookworm She's now on medication Since they are highly contagious called to let Animal house know and they said sorry to hear that No no one else has reported hookworm. .My dog's only contact with other dogs is there. Plus I believe others should have been notified to.test their dogs.I do know from watching their camera that their kennels are washed down but in open social areas anything can happen.

We board our dog here every time we go out of town. Wouldn't consider using any place else…read more Excellent care and attention.

This place is great. The price point and the service given exceeded my expectations…read more The staff here is phenomenal. My dog leaves this place happy and tired. My dog doesn't even look back at us when we drop her off here. She enjoys her day here. I appreciate the photos that are posted of my dog's day at day care. I was in the area for a month and needed boarding and daycare during the month. I felt safe leaving my dog here while I was out of town. The boarding service was so great we decided to bring her for daycare. The price and service are exceptional compared to a few overpriced places I've used in major metropolitan areas with me leaving wondering if they even know my dog's name. We also booked grooming here after boarding. They did a great job. We have also used their "refresher" service after a daycare day. I highly recommend. $25 and my pup came so fresh and so clean, clean.

does a great job grooming my poodle, awesome customer service, very pleasant atmosphere for the…read moreanimal!

Took our dog there multiple times. Always a good experience. Very down home feel! Price is right on…read morepar with other groomers. My parents have used this place as well, with a very matted dog. She went I. Looking like an old mop and came out looking like a new dog! Would recommend

The BEST, most personable staff. The kennel attendants treat the dogs in boarding AND day care…read morelike their own! ALL dogs get equal amount of playtime with groups, or alone, depending on owners desires and specifications. It's a small mom and pop operation, which, in my opinion, is the reason why the place runs so smoothly, and the dogs look forward to going there.

From the owner: We treat our pups like they're our own or better. Rebecca, "manager", has been working here for…read moreover 14 years. Everything is super clean and friendly. Come in and take a tour of our facilities and receive a free nail trim.

Great experience boarding my dog here at this location. Reasonably priced! The staff communicated…read morevery well through daily report cards and pics posted through Facebook. I enjoyed seeing how my dog was having a blast. It really put me at ease knowing he was well cared for and made friends with the other pups. Will definitely be back to board my dog here!

We had to take an important and unfortunately pet free trip out of town for 2 weeks. My dogs don't…read morenormally go to daycare. They are usually with me 24/7. My lab has major separation anxiety and my shepherd is very dog reactive to anyone who isn't her brother. So you can imagine how sick to my stomach I was to leave them behind, let alone with a stranger in a strange place. I was worried they'd feel abandoned. Would they care for my babies the way I do at home? Are they out for my money expensive? Where do I even take them? Cue my friends referral to Buddies! Great staff treats my dogs like family More than fair pricing multiple locations within the area daily photo updates of my dogs on FB expectations exceeded! I was able to watch my dogs have an absolute blast with the staff at buddies throught their pixtures on Facebook! Running around, playing! Not cowering in fear or aggression like I was worried about. When we came back to pick them up, they slept the whole drive home! It was like they were at "kids camp" and were all tuckered out! Thank you Buddies! We'll definitely be back and my dogs can't wait!

I called multiple places and no one picked up their phone except Town & Country Pet Center…read more They were able to take my puppy in right away. I dropped him off around 1p and he was ready at 3p. The prices were reasonable and there was a small fee for credit card. They had treats and toys displayed on their walls that are for sale. There's a small patch of green grass on the side of the store to take your pups to go potty. Please remember to pick up after your pet people! Customer service was very friendly and my pup came back smelling so good! Also gave him a cute little tie.

Definitely not happy w/this last groom my dog received today. I have a Yorkie/Havashire mix and…read moreher groom today was a big disappointment. The groomer did not cut her snout area and tail even at all. Her face looks raggedy and jagged, making her look more a Schnauzer than either of her breeds. This makes me upset and I will be looking for a new groomer because this is not cool. My experience most other times have been somewhat decent but this one definitely takes the cake for me.

Today was our puppy's first birthday and I wanted to get him something special. I've been wanting…read moreto go in since moving back in September of last year but never had the chance. The cookies & treats on the bars smelled so good I wanted to eat rhem myself! I bought several toys for the boy and his sisters and both bagged & by the ounce cookies for our furbabies. To say they were a hit is like saying it's hot here in the summer! The cookies went over very well as dis the toys. They were so worn out from playing with the toys that they were asleep well before bed time. I will definitely be going back. Oh, I didn't get the name of the young lady at the counter but she had a bubbly and friendly personality. Such a nice encounter in today's world where the customer isn't treated as though they matter.

Brought our dogs here like we have for the previous year. Everything went well until a few hours…read moreafter we arrived home. Both our dogs were excessively trimmed on the inner part of their hind legs. One of them so bad it looks and feels like it's chafed and the dog keeps licking it like an injury. This has never happened before. The groomer should've let us know they shaved too close. Really unfortunate. Our dogs actually enjoyed coming here. We may need to find a new place for dog grooming.