For context, we got our dog from the Puppy Place in Wilmington. We got a Goldendoodle and…read moreabsolutely love him, and overall we had a great experience there. We've even gone back to visit, and the Wilmington location has always been very welcoming. People who came back to visit, brought their previous puppies and even told us, we are coming back to get a second dog because we had a good experience. Recently, I stopped by the Jacksonville location to look at another Goldendoodle. I asked a few questions about the puppy, including the weight of the parents, whether the dog was F1 or F1B, and where the puppy was bred. One of the girls helping us was friendly and answered the questions. After finding out the puppy would likely be smaller than what we were hoping for, I told her that it probably wasn't the right fit for us. Because of that, I asked if we could look at a Labrador instead. At that point, another employee responded rather abruptly and said, "You have to be serious, if you're just here to play, you can only look at one." The comment felt unnecessary and a bit rude. I had asked detailed questions about the first dog because I was genuinely interested, but once I realized the expected adult weight didn't meet what we were looking for, I simply wanted to look at another option. I think it would have been much more appropriate for her to ask whether we were seriously looking to adopt a dog rather than immediately insinuating that we were just there to play with the puppies. The way it was said felt more like a jab than a policy explanation. It was disappointing because we had such a positive experience with the Wilmington location, I've also been to the Jacksonville location before, and they were very friendly and I expected a similar level of professionalism and friendliness. On top of visiting, we've gotten a dog already there and that shows that we are not only visitors, but we could've been second time customers.

These are puppy mill pups and NOT purebred at all. If you know anything about specific dog breeds…read moreyou can tell immediately, the coat colors, the faces, etc. They are sick, sneezing, coughing, throwing up. Charging you thousands for a dog that you can buy the sibling of for a few hundred. They don't have paperwork for the parents, nor do they do any genetic or health testing. If you really care about dogs do NOT give this place your money.

I took my friend's dog here for a grooming appointment at 9:30, pick up window was set for…read more4:30-4:45. She has taken the dog to Animal House several times in the past. When dropping him off I told the person at the counter not to shave him totally and the girl looked at my friends account on the computer and told me that she understood because there were notes saying how to clip him. My friend came at 4:30 to pick up her dog and was told they hadn't started working on him yet! She waited 30 minutes until they were done. When they brought him out to go home it was a real chop job, the ridges from the clipper were visible from the side it was obvious that certain areas were shaved unevenly. The hair on the head and around the ears was chopped with no attention to detail. She was shocked and spoke to the owner about how awful the job was and asked for a partial refund, at least for the tip given. The owner said she would get back to her and never did. I have clipped and shaved my own dogs at home and know I could've done a better job!

Good my dog loves it there. She was boarded 2 years ago while we.moved. she has done daycare 2…read moretimes a week for over a year She loves the bus and the driver. The bad I recently boarded her for a week and 2 days after she got home she went for her regular checkup and rabies shot. I was called and told she had hookworm She's now on medication Since they are highly contagious called to let Animal house know and they said sorry to hear that No no one else has reported hookworm. .My dog's only contact with other dogs is there. Plus I believe others should have been notified to.test their dogs.I do know from watching their camera that their kennels are washed down but in open social areas anything can happen.

The dog park itself is fantastic. It's bigger than any I've ever seen, I don't think any dog could…read morerun from one end to the other without tiring themselves out. My girls a had a ton of fun but didn't even sniff the entire Park, it's so big. It's fenced in and safe, but there is not a large and small dogs section. I don't see that as an issue, I'd like the opportunity for my dogs to meet smaller dogs and learn how to play with them appropriately. There are fun obstacles to train on but there are hardly ever other dogs there. Maybe I'm just going at the "wrong time" but it's usually empty. Lots of puddles and some mud if it has rained recently, but I brought a towel and that was no issue. Gives your dog a place to get a drink!

** updated** Everyone says this is a great park. It's not…read moreany bigger then my acre yard at home - plus everyone who goes here thinks it's completely cool if your muddy dog jumps all over strangers. No joke, every single one. Manners are taught, yes even to dogs. It is just one large rectangle. Dog parks are supposed to have paths, ponds maybe... And be ALOT bigger than this. Don't go here after it rains, either. Pathetically muddy, you won't be clean either. -two weeks later, we try to give it a try again. Same thing just happened. I walked in and got a completely muddy shirt from the dogs jumping on me. Owners had no control. We definitely won't be back.

I'm so grateful to Alicia for walking Denver for me. Denver really enjoyed his time with her. He'd…read morerun down the long driveway to go meet her and was always excited for his walks. She took great care of him and was always good about communicating with me so I knew exactly when she'd be coming by. 5 paws *****

One of the best choices we have made for our little guy!…read more We were staying in Oakwood Falls Church temporarily for work, and without family and friends around we were not sure what to do with our cat while we were out of town. Lucky Dog Pet Services to the rescue! I am not sure what to say that others have not already, but the reliability of Alicia while we were away was such a relief after a few misses with other services. The rates were very reasonable, and we alway came home to a happy, well fed, and watered cat! Thanks, Lucky Dog!

I love to going to the shop!! Because so many animals we…read morecan see for free!! My boys are love it!

The "new fish guy" is super rude. there's definitely a better way to say/handle things. It's not…read morethat hard to be nice. we want the old fish guy back! we spend too much money here to deal with rude employees.

Dr Smith and her staff are the best veterinarian staff we have ever dealt with. Knowledge,…read morecompassionate, caring and kindness are shown at every visit to both my cat and us.

This whole staff is phenomenal. We brought our baby in and he was special needs from the beginning…read morebut they were always so honest with us. Dr. Smith is truly a good soul who cares so much about her patients and their owners. We brought Oliver in after our first vet didn't take us seriously and wanted to do testing that didn't make sense at all. Within one visit to CCC our cat was completely back to normal and feeling so much better. We unfortunately had to say goodbye to our sweet boy due to terminal issues but the whole staff at Coastal Cat Clinic truly made the process as easy as one can. While my family isn't ready to rescue another cat, when we do we will absolutely be back in the careful care of Dr. Smith.

Today was our puppy's first birthday and I wanted to get him something special. I've been wanting…read moreto go in since moving back in September of last year but never had the chance. The cookies & treats on the bars smelled so good I wanted to eat rhem myself! I bought several toys for the boy and his sisters and both bagged & by the ounce cookies for our furbabies. To say they were a hit is like saying it's hot here in the summer! The cookies went over very well as dis the toys. They were so worn out from playing with the toys that they were asleep well before bed time. I will definitely be going back. Oh, I didn't get the name of the young lady at the counter but she had a bubbly and friendly personality. Such a nice encounter in today's world where the customer isn't treated as though they matter.

Brought our dogs here like we have for the previous year. Everything went well until a few hours…read moreafter we arrived home. Both our dogs were excessively trimmed on the inner part of their hind legs. One of them so bad it looks and feels like it's chafed and the dog keeps licking it like an injury. This has never happened before. The groomer should've let us know they shaved too close. Really unfortunate. Our dogs actually enjoyed coming here. We may need to find a new place for dog grooming.

These guys are absolutely amazing. They truly care about the animals Marie Kayla and pretty much…read moreeverybody are like goddesses amongst humans!!!!!

The change in the way the shelter is ran has drastically changed in the last few years due to new…read moremanagement. they have enrichment for each animal that's in their care. Yes they are a kill shelter if due to aggression or medically compromised that a rescue partners can't take on. They have made drastic measures to have people stop dumping their animals. Its not just on the county shelter to house the strays. Its on the owners of the property where they are located. Stop making it someone else financial burden. Take ownership. Animal adoption is for the life of the pet. Being a foster they provide the supplies needed you just supply the love and attention till they can do on the adoption floor.