The Puppy Place has a wide selection of puppies and a new shipment of puppies comes in every…read moreTuesday. The veterinarian comes in the same day that the new puppies come in. So any arising issues that any puppy have is immediately taken care of. The Puppy Place has a "puppy play area" so you can make a connection with a puppy you are interested in. The Puppy Place also has a payment plan if you cannot to drop the full amount/price. The cost of the puppy is a bit on the pricey side... but for the unconditional love of man's best friend makes it worth it. I had an instant connection with my pup and knew he found his forever home. He did have upper respiratory infection but the Puppy Place did reimburse me for some of the veterinary bill/stuff. Please make sure you take your puppy to get checked by your veterinarian within the first 7-10 days and call and email the Puppy Place the bill (It is in the contract you sign. I have no regrets... my epic birthday present ever!!!!

For context, we got our dog from the Puppy Place in Wilmington. We got a Goldendoodle and…read moreabsolutely love him, and overall we had a great experience there. We've even gone back to visit, and the Wilmington location has always been very welcoming. People who came back to visit, brought their previous puppies and even told us, we are coming back to get a second dog because we had a good experience. Recently, I stopped by the Jacksonville location to look at another Goldendoodle. I asked a few questions about the puppy, including the weight of the parents, whether the dog was F1 or F1B, and where the puppy was bred. One of the girls helping us was friendly and answered the questions. After finding out the puppy would likely be smaller than what we were hoping for, I told her that it probably wasn't the right fit for us. Because of that, I asked if we could look at a Labrador instead. At that point, another employee responded rather abruptly and said, "You have to be serious, if you're just here to play, you can only look at one." The comment felt unnecessary and a bit rude. I had asked detailed questions about the first dog because I was genuinely interested, but once I realized the expected adult weight didn't meet what we were looking for, I simply wanted to look at another option. I think it would have been much more appropriate for her to ask whether we were seriously looking to adopt a dog rather than immediately insinuating that we were just there to play with the puppies. The way it was said felt more like a jab than a policy explanation. It was disappointing because we had such a positive experience with the Wilmington location, I've also been to the Jacksonville location before, and they were very friendly and I expected a similar level of professionalism and friendliness. On top of visiting, we've gotten a dog already there and that shows that we are not only visitors, but we could've been second time customers.

I took my friend's dog here for a grooming appointment at 9:30, pick up window was set for…read more4:30-4:45. She has taken the dog to Animal House several times in the past. When dropping him off I told the person at the counter not to shave him totally and the girl looked at my friends account on the computer and told me that she understood because there were notes saying how to clip him. My friend came at 4:30 to pick up her dog and was told they hadn't started working on him yet! She waited 30 minutes until they were done. When they brought him out to go home it was a real chop job, the ridges from the clipper were visible from the side it was obvious that certain areas were shaved unevenly. The hair on the head and around the ears was chopped with no attention to detail. She was shocked and spoke to the owner about how awful the job was and asked for a partial refund, at least for the tip given. The owner said she would get back to her and never did. I have clipped and shaved my own dogs at home and know I could've done a better job!

Good my dog loves it there. She was boarded 2 years ago while we.moved. she has done daycare 2…read moretimes a week for over a year She loves the bus and the driver. The bad I recently boarded her for a week and 2 days after she got home she went for her regular checkup and rabies shot. I was called and told she had hookworm She's now on medication Since they are highly contagious called to let Animal house know and they said sorry to hear that No no one else has reported hookworm. .My dog's only contact with other dogs is there. Plus I believe others should have been notified to.test their dogs.I do know from watching their camera that their kennels are washed down but in open social areas anything can happen.

The dog park itself is fantastic. It's bigger than any I've ever seen, I don't think any dog could…read morerun from one end to the other without tiring themselves out. My girls a had a ton of fun but didn't even sniff the entire Park, it's so big. It's fenced in and safe, but there is not a large and small dogs section. I don't see that as an issue, I'd like the opportunity for my dogs to meet smaller dogs and learn how to play with them appropriately. There are fun obstacles to train on but there are hardly ever other dogs there. Maybe I'm just going at the "wrong time" but it's usually empty. Lots of puddles and some mud if it has rained recently, but I brought a towel and that was no issue. Gives your dog a place to get a drink!

** updated** Everyone says this is a great park. It's not…read moreany bigger then my acre yard at home - plus everyone who goes here thinks it's completely cool if your muddy dog jumps all over strangers. No joke, every single one. Manners are taught, yes even to dogs. It is just one large rectangle. Dog parks are supposed to have paths, ponds maybe... And be ALOT bigger than this. Don't go here after it rains, either. Pathetically muddy, you won't be clean either. -two weeks later, we try to give it a try again. Same thing just happened. I walked in and got a completely muddy shirt from the dogs jumping on me. Owners had no control. We definitely won't be back.

I'm so grateful to Alicia for walking Denver for me. Denver really enjoyed his time with her. He'd…read morerun down the long driveway to go meet her and was always excited for his walks. She took great care of him and was always good about communicating with me so I knew exactly when she'd be coming by. 5 paws *****

One of the best choices we have made for our little guy!…read more We were staying in Oakwood Falls Church temporarily for work, and without family and friends around we were not sure what to do with our cat while we were out of town. Lucky Dog Pet Services to the rescue! I am not sure what to say that others have not already, but the reliability of Alicia while we were away was such a relief after a few misses with other services. The rates were very reasonable, and we alway came home to a happy, well fed, and watered cat! Thanks, Lucky Dog!

This store is a joke, especially after seeing that Facebook live from Ncbeat!! I've gone here over…read morethe years and have notice a serious decline in happiness and care of animals. Terrible advice overheard to unknowing customers when it comes to general knowledge, care and setup for most of the animals, let's push product before we push correct care procedures. The tall guy in fish when I happen to walk past always smells of cigarettes and weed, he somehow manages to be nasty with people while he asks if we need help when he doesn't even wear a company shirt, who can blame them for not wanting help from someone who looks like another customer it also doesn't make sense How can you be so nasty while high . I have pictures of birds, fish and so much more from my visits, I love the reptiles and birds so I have more pictures of them. It's a declining business and it shows by the overall care for these animals. More recently I've noticed Dirtier tanks, enclosures, cages & kennels. Not to mention the disgusting attitude from everyone. There are maybe two nice workers there, you have to be lucky when you visit to cross their paths. It's a fun place to look around without a doubt, When you're not getting shocked from metal shelves in reptiles or stray volts near fish tanks & manage to wear headphones to block out the disgusting tone from the unhappy staff. As an animal lover and collector I am continuously disappointed by the uneducated staff, lack of thoroughness with care and laziness from staff who never seem to be in their department. I remember, almost every visit talking to the little guy in reptiles and other customers always coming up to ask for help elsewhere in the store, only to see the rest of staff are up front laughing and joking. The experiences keep getting worse each visit, sadly this is the only store of its kind in jville. Take your family for a nice little indoor zoo, just do your best to not mirror their procedures when it comes to animal care.

Smells like rodent piss and there fish tanks are expensive I wouldn't recommend this place no one…read moreout of 4 people walking around asked on time if we needed help

Dr Smith and her staff are the best veterinarian staff we have ever dealt with. Knowledge,…read morecompassionate, caring and kindness are shown at every visit to both my cat and us.

This whole staff is phenomenal. We brought our baby in and he was special needs from the beginning…read morebut they were always so honest with us. Dr. Smith is truly a good soul who cares so much about her patients and their owners. We brought Oliver in after our first vet didn't take us seriously and wanted to do testing that didn't make sense at all. Within one visit to CCC our cat was completely back to normal and feeling so much better. We unfortunately had to say goodbye to our sweet boy due to terminal issues but the whole staff at Coastal Cat Clinic truly made the process as easy as one can. While my family isn't ready to rescue another cat, when we do we will absolutely be back in the careful care of Dr. Smith.

Great job and very patient with my arrival. My dogs pink was fluffy like I wanted it.read more

Brought our dogs here like we have for the previous year. Everything went well until a few hours…read moreafter we arrived home. Both our dogs were excessively trimmed on the inner part of their hind legs. One of them so bad it looks and feels like it's chafed and the dog keeps licking it like an injury. This has never happened before. The groomer should've let us know they shaved too close. Really unfortunate. Our dogs actually enjoyed coming here. We may need to find a new place for dog grooming.

These guys are absolutely amazing. They truly care about the animals Marie Kayla and pretty much…read moreeverybody are like goddesses amongst humans!!!!!

The change in the way the shelter is ran has drastically changed in the last few years due to new…read moremanagement. they have enrichment for each animal that's in their care. Yes they are a kill shelter if due to aggression or medically compromised that a rescue partners can't take on. They have made drastic measures to have people stop dumping their animals. Its not just on the county shelter to house the strays. Its on the owners of the property where they are located. Stop making it someone else financial burden. Take ownership. Animal adoption is for the life of the pet. Being a foster they provide the supplies needed you just supply the love and attention till they can do on the adoption floor.