I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!

I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

These care giver companies all sound wonderful initially, only employing competent staff but this…read morehas been, after employing several, far from the truth. I will not be using this company again. The only caregiver of several that we had caring for my elderly wife that was fully capable among other things didn't show up and without notice/approval someone else did.

Wonderful place with amazing staff, friendly caring caregivers, and 24/7 phone lines. They are…read morealways available when you need them and can depend on them when life is challenging for seniors. They provide private duty care, non skilled home care for adults.

The staff at Comfort Keepers Jacksonville FL provide professional, caring, and reliable service. I…read morewould recommend them to anyone who needs assistance in the home, even for just a few hours a week!

From the owner: Comfort Keepers of Jacksonville, FL's mission is to improve the lives of elderly as well as help…read moretheir families through localized services such as: housekeeping/homemaker, personal care, transportation, medication reminders, end of life care, respite care

Very caring and quality staff, working very hard to ensure my family has the care that they need…read more Highly recommend.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

Senior Helpers is very reliable and dependable. They take very good care of my dad. They treat him…read morewith love and respect. The caregivers are friendly, attentive, kind, caring, knowledgeable, and professional. The office staff is friendly and helpful. The owner is very nice, accessible, extremely helpful, and a joy to speak and work with. I have been using Senior Helpers since 2012, 5 years now. My dad loves being able to live at home and he receives wonderful care from his caregivers . We are so blessed to have Senior Helpers. I have and will continue to recommend Senior Helpers, Orange Park, Florida to my friends. They are simply the BEST!!

From the owner: At Senior Helpers West Jacksonville, we go beyond traditional home care to provide personalized,…read morecompassionate, and specialized services for seniors in our community. We understand that every individual has unique needs, which is why we offer tailored programs like Alzheimer’s & Dementia Care, Parkinson’s Care, Chronic Disease Management, End-of-Life Support, and Transitional Care. What truly sets us apart is our commitment to veterans. We are passionate about serving those who served us, and our Veterans Care Services program helps former service members navigate VA benefits and receive the in-home care they deserve. We’re not just another home care agency—we’re part of the Jacksonville community. From partnering with senior living facilities to engaging with local groups like the Westside Jacksonville Parkinson’s Support Group, we ensure that seniors and their families always have access to reliable resources and support. Plus, with 24/7 availability, families have peace of mind knowing that help is always just a phone call away. At Senior Helpers West Jacksonville, we don’t just provide care—we build relationships, enhance independence, and improve quality of life. Because to us, caring is more than a job—it’s a calling.

Terrible care. Caregivers on their phones when working. Admin staff personally insulted my…read moreelderly sister, comparing her to a Macdonalds hamburger. I was promised an apology but never got one. Service is NOTHING like what is depicted in their commercials. Beware, stay away!

Home instead provided round the clock care for my mother in her home for 3 1/2 years. The…read moreoutstanding staff went above and beyond to make her life happy, safe, pampered, all while allowing her to maintain a sense of independence. Her only wish in the last years of her life was to stay in her home. I believe staying in her home was a strong positive to maintaining her overall health. As the daughter of an aging parent, Home instead gave me peace of mind knowing that all was safe in my mother's home when I could not be with her. Her caregivers brought the world to her. They shared their lives with her. I cannot say enough about the people Home Instead brought into my mothers life. Her home was filled with love and laughter thanks to the wonderful team at Home Instead. Mari Jacksonville Beach

This facility is more than an assisted living. Ft Caroline Garden is fully of people who truly care…read morefor its residents. My Mom lived in Ft Caroline Garden before she passed away abs my Dad has lived there for seven years. This group of people including Alex and Mimi cannot be replaced by anyone. They treat my Dad as if he is family. The level of care is above and beyond. From medication to Dr visits, they take care of everything. While doing this for all the residents, they take time to listen and treat people with love and respect. Truly blessed to have this group of professionals watching out for my Dad!

I love this facility. After several places I help find for my mother in a 6 month time frame…read more Once I contacted them I felt this would be the right place. My mom was in rehab and I begin looking for smith place for her to go after her discharge. I called and Danny the son's owner went to the rehab the same day to visit my mother to see if she was a good fit for the assisted living in their facility. She was being discharged and again he went to to do a final assessment and we both agree that this was a good fit. She has been there for about 4 months now and loves the place. They are taking great care of her and she is very happy.

Agree with the other reviews. Hired this company to paint the walls, baseboards, door frames and…read morewindow frames. House was completely empty with no furniture to move. Asked to have the job completed within 10 days. Quoted could do in 3, 4 days max. Three weeks later was finishing the last of the painting as the movers showed up. Rinsed the paint brushes in the kitchen sink and master bath tub. Still removing paint from around the kitchen sink. Front door latch and door frame were seriously damaged during the time he was in the home. Quality of work overall is average. Do Not Hire

This guy is so unprofessional. He has no consideration for other people's time. Not only will he…read morestand you up, but when he does decide to show up, he will be late. And the only explanation is just "how busy he is." Don't waste your time. There are too many other contractors out there who need the work, aren't arrogant, and will treat you and your time with respect.