Chandler Manning is a an acute, amazing doctor. Unfortunately, his staff, not so much…read more I'd explain further, but I've already today spent enough energy re-explaining something blatantly obvious to one of his staff members, and I'd prefer not to repeat myself (again). Not sure his name, but he kept raising his voice, almost threatening. [10:15ish] I came on time for the appointment but the door was locked. I knocked multiple times. [10:21] I was let in the waiting area, checked in. [10:45] this guy, working under the doctor, tells me I came in at 11:26. Late. And I'm looking at my watch thinking, man is this guy in the future? So I corrected him, his voice raises. So I ask again, what time did I come in? [to be continued]. It's 11 o clock, still have yet to see the doctor. ===EDIT/UPDATE=== [continued... @~11:15am] Dr Manning threw a Hail Mary ftw. I'm already otw out of the building. Touchdown. Hence 5 stars all along. ‍ ‍ I would finish the story aforementioned but... as one wise person may or may not say ... Hashtag zeroToleranceForIncompetence ™. Sincerely, -- ™ pending ‍

It is now almost impossible to schedule an appointment with Berkeley Eye center because all 25…read morecenters use one phone number. It incessantly repeats the name and when you finally get through they say oh no! We have to try and connect you. It took me more than 20 minutes of being on the phone with repeated transfers resulting in hang ups on Berkeley's end to schedule my eye exam. I'm sure they lose a lot of potential appointments this way. This is no reflection on my eye doctor, she is nice, but their process is not customer centric and it's not worth the hassle on every appointment. I have been going to the Katy Freeway location.

Awful, awful, awful. 9 patients waiting as of 9:30am and all of them had appointments at 9:00am or…read morebefore. How can you be that far behind so early in the day??? Don't choose this one unless you have no other choice and have the time to wait.

Wonderful doctor. Beautiful bedside manners. Helped my brother very much. Forever grateful.Highly…read morerecommend Dr. Sol Hamburg

I like coming here for my eye exams! Dr. Chong really knows what he's doing! Exceptional doctor…read more He explains everything well and enjoys his work. Everything is clean and sanitized. Exams are very thorough. Great service! Great office! Great Doctor! It's fun coming here and it's an enjoyable experience! I would recommend everyone to come here and you will not want to go anywhere else!!!!

Very detail and patient。 Very Capable and willing, as good as it gets。 Young and energetic, ready…read moreand available, easy to make an appointment.

Excellent doctor. Professional office. I do not hesitate to recommend this doctor and practice. I…read morehave been a patient of Dr Jarrett's for several years and have never been disappointed.

Wow. Very professional and very nice bed side manner. You can tell the staff and doctor are very…read moreknowledgeable and care about their patients. 5 out of 5. Would recommend.

Had an emergent issue, was promptly seen. Dr Segall and his team are all courteous and…read moreprofessional. Wish they have online access to pay bills, etc.. still worthy of 5 stars

I will be updating this review as time goes. This review is for the new facility in Bellaire!…read more 10-16-2021: Had my lasik surgery yesterday. It's been a pleasant experience from the first day I picked up the phone to call and ask questions from CINDY. Everyone was really kind and caring which made me feel really comfortable . Dr. Scott Segal is a professional at what he does and he was very kind, informative, and caring. I did thorough research into who I should pick to go with for my lasik surgery and I'm glad to have picked him. I'm currently recovering from the procedure and it seems to be going great. Dr. Scott also gave me his personal number in case I have any questions or concerns. All information regarding financing, prescriptions, and scheduling were easy to follow. I had my post op checkup this morning and I already have 20/25 vision :).

Just be careful, I thought something was strange when they showed me the total price on a scrap…read morepiece of paper, without the warranty listed. I noticed on the receipt after paying that they included a $45 warranty without telling me. They just said there was a warranty, I did not realize I was paying extra for it. I was in a hurry and should have paid more attention. They did give me an extra bit off because I did not have insurance. Ask for the printout of the cost first if you go there.

Although this place is really far from where I live, I wouldn't mind coming back here for a second…read moreappointment. One of the first reasons why I came here was for their selection of frames. My insurance fenced off a lot of places that carried nice frames like Pearle Vision and Lense Crafters. Eye Trends was one that was accepted and they carried brand names ranging from Ray-ban, A&X, Burberry, Gucci, Oakleys, etc. Even better is if they don't carry the frame you want then you can request them to order it in for you so your insurance can pay for them. No more Walmart type frames for you. The only drawback is that there will be no refund if you opt for that choice. The doctor I had obtained her degree from University of Houston which has a great Optometry program. She was friendly and explained to me all the questions I had.

I had a pretty amazing experience today! After jumping through so many hoops to even get an…read moreappointment with several ophthalmologists, i finally landed at a place that took me in immediately. I filled out all of my personal and insurance information prior to my appointment so that it would expedite my checkin process. Upon signing in, they only needed my ID and insurance card for verification. After about 10 minutes, they quickly took me into the back. My experience with all of the staff and Dr Harris was nothing but pleasant and professional. I had my eyes dilated and had to wait for the results, but it did not feel that long. As soon as Dr Harris reviewed my results, she quickly provided her opinion on how to handle my situation promptly and referred me to another specialist and booked me in just a couple days later! I definitely will be using them every year for my returning visits!

Returned to Houston Eye Associates for an annual eye exam for eye glasses. The exam was not…read moreterribly thorough and very rushed. Last year I paid $59 this week the bill was $217. I have gotten better exams at a Walmart optician. I would never recommend.

Dr. Yu is really 'as good as it gets'! He's been my opthamologist for some time now, and it's…read morebecause he's the best I could ever hope for and more. He patiently addresses all of your concerns and is actually physically there for them rather than shafting you over to a PA. Whenever I want to try something new, he always has samples at hand for me to try rather than just writing a prescription for some eye drops. You never feel rushed in the office. (My last appointment with him lasted for an hour.) He's incredibly friendly and welcoming. Flawless English for those worried about going to an opthamologist in Chinatown. Amazing service! It's time that physicians realize that we are the customer and we should be treated as such!

The staff here is great and so is Dr. Yu!…read more I totally recommend him for all your eye needs!

The location off Gessener and Westheimer was closed and our Dr. is at this location now, so I made…read morean appointment online for what looked like the last Saturday appointment the Dr. was offerring. A few days later, found out my cousin was having a day party nearby but around the same time. Decided to reschedule the appointment for an earlier time but there were no more Saturday appointments available. I called the office to make sure this was the case, which it was, so informed the host that we would be running late. First off, there is no signage off Westheimer to let you know this location is here. I ride across the entire shopping center to get to it. The parking is tight and very sparse. Don't let anyone double park and take up precious space. The inside is very tiny. Not much of a waiting room at all, so if you're taking someone here and waiting for them, you might as well go somewhere else because its limited. I however, was working remotely, so I didn't have time to travel somewhere else to setup my station but in hindsight, I think I should have because there was no WiFi available so setting up my hotspot to work and making space on the available table to work was probably the same amount of time to go somewhere else. Although they finished examinng my Mom in record time, I really think they were rushing to leave because how you going to dilate someone and forget to give them the glasses??? I think my Mom was taken by surprise from them telling her she hadn't met her deductible and would be paying more to go through her insurance but still I think they rushed us out the door. The keys were even in the door as we left but maybe that was because I still was working about 10 minutes after they closed out her payment. I had work to do, so go disinfect rooms before you close, but while I was working, I noticed the nauseting smell of disinfectant fumigating a room. If that's the only disinfecting you're doing, we're in trouble. This Dr. my Mom went to was mine as well, but Ive been feeling like she may be leaving soon or the company is changing that is reducing her hours, so I'll be looking for a new Optician this summer. Memorial Eye is expensive and just not what they use to be, which was friendly and cost effecient a decade ago when I found them. I can pay less and go down the street near my home and probably get the same service.

I've been a patient at this location for years. Even after I moved and it became less convenient, I…read moreeventually returned to the Wilcrest office because the staff and doctors had always been professional and efficient. Unfortunately, my most recent visit was a completely different experience. In the past, wait times were minimal. This time, I waited over 30 minutes in an extremely cold exam room. The temperature was unbearable, it felt like a refrigerator. I had a sweater on and was still uncomfortable. Later, the doctor mentioned that the AC was broken and moved us to a different room with a space heater. If the AC issue was known, patients should not have been left sitting in those conditions for that long. The doctor I saw was new to me, and the interaction was disappointing. During the vision test, when asked which image was clearer, I explained that both appeared blurry and I couldn't see the letter well enough to determine which was better. Instead of working with that feedback, she repeatedly insisted I choose one based on brightness. Since neither looked clearer, I eventually gave a random answer just to move forward. It did not feel like my input was being heard or taken seriously. That was how the whole exam went. When I asked questions, they were brushed aside. The overall tone felt dismissive and condescending, which made me uncomfortable. As a result, I did not feel confident filling my prescription there. I have valued this location for years, which makes this experience even more disappointing. Based on this visit, I will not be returning.