Chandler Manning is a an acute, amazing doctor. Unfortunately, his staff, not so much…read more I'd explain further, but I've already today spent enough energy re-explaining something blatantly obvious to one of his staff members, and I'd prefer not to repeat myself (again). Not sure his name, but he kept raising his voice, almost threatening. [10:15ish] I came on time for the appointment but the door was locked. I knocked multiple times. [10:21] I was let in the waiting area, checked in. [10:45] this guy, working under the doctor, tells me I came in at 11:26. Late. And I'm looking at my watch thinking, man is this guy in the future? So I corrected him, his voice raises. So I ask again, what time did I come in? [to be continued]. It's 11 o clock, still have yet to see the doctor. ===EDIT/UPDATE=== [continued... @~11:15am] Dr Manning threw a Hail Mary ftw. I'm already otw out of the building. Touchdown. Hence 5 stars all along. ‍ ‍ I would finish the story aforementioned but... as one wise person may or may not say ... Hashtag zeroToleranceForIncompetence ™. Sincerely, -- ™ pending ‍

It is now almost impossible to schedule an appointment with Berkeley Eye center because all 25…read morecenters use one phone number. It incessantly repeats the name and when you finally get through they say oh no! We have to try and connect you. It took me more than 20 minutes of being on the phone with repeated transfers resulting in hang ups on Berkeley's end to schedule my eye exam. I'm sure they lose a lot of potential appointments this way. This is no reflection on my eye doctor, she is nice, but their process is not customer centric and it's not worth the hassle on every appointment. I have been going to the Katy Freeway location.

Dr Archer presented herself as friendly, personable, highly professional, and knowledgeable…read more She took her time to answer all of my questions during the appointment and on subsequent phone calls. Dr Archer gave me the definite impression that she genuinely cares about her patients, and therefore deserves my highest recommendation. VLovoy

From the owner: Dr. Archer performs your entire service herself!read more

Excellent doctor. Professional office. I do not hesitate to recommend this doctor and practice. I…read morehave been a patient of Dr Jarrett's for several years and have never been disappointed.

Wow. Very professional and very nice bed side manner. You can tell the staff and doctor are very…read moreknowledgeable and care about their patients. 5 out of 5. Would recommend.

Both doctors are wonderful and take the time to understand the patients and help with vision issues.read more

Gosh, I am shocked to see these negative reviews! I recently relocated to Houston from Denver for…read moremy job. The doctor was an absolute treat, and the young man who adjusts glasses, installs lenses, and I'm sure does much more, couldn't have taken better care of my issue with my old glasses--which I didn't even get from this office! At the front desk, the young ladies were so helpful. They were able to locate and order a pair of Gucci frames I wanted, even though they don't normally keep or display them. This office will definitely be my provider of choice for my time in Houston.

The dedicated team of doctors have really did helped me after I had both of my eyes done on an…read moreoutpatient basis. They really did a good job helping me on my road to recovery. My favorite doctors were Dr. Pham & Dr. Ngo. They're great ladies who know how to do the job. Also, I like to give a shoutout to Dr. Wade for helping me restore my vision.

I rarely leave negative reviews, but my experience with Eye Center of Texas has left me frustrated,…read moredisappointed, and deeply concerned about the lack of professionalism and accountability I encountered. I came to this office as a self-pay (cash) patient. From the beginning, I made it clear to the billing department that I would not be using insurance and requested a Good Faith Estimate, which is a right afforded to all uninsured patients. I was told the procedure would cost $410, and based on that estimate, I agreed to move forward. At no point did anyone clarify that this quote was per eye. That distinction would have made a significant difference in my decision-making process. After the procedure, I left assuming my account was paid in full. No one informed me otherwise. About a week later, one of the plugs came out, and I called to schedule a follow-up. I was redirected to another location due to scheduling issues, and when I arrived, I was told I still owed $410 for the second eye. This was the first time I was made aware that the original quote was not for both eyes. I paid the remaining balance during a later visit--$820 in total--despite being misinformed. Then, to my surprise, I received another bill for additional doctor fees that were never disclosed or included in the original quote. When I reached out for clarification, I received a generic and dismissive response confirming the balance was "due" without anyone addressing the root issue: repeated miscommunication, missing information, and a complete lack of accountability from the billing department. This is not just about money--it's about ethics. A medical practice should be transparent and accountable, especially when dealing with patients who are paying out of pocket. I was never given a complete, itemized Good Faith Estimate. Charges were added after the fact, and each time I asked questions, I was either ignored or met with vague, unhelpful responses. No one has accepted responsibility for these mistakes. I've given the office every opportunity to resolve this fairly and professionally, and they've failed. If you are a self-pay patient, I urge you to be extremely cautious. Ask for every detail in writing. Ask what is included and what is not. And even then, be prepared for surprise charges. I expected far more from a reputable clinic like Eye Center of Texas, and instead I feel taken advantage of and dismissed. This experience has left me with little trust in the way this office handles billing and patient communication. I hope this review helps others avoid the same frustration I've endured

I had a pretty amazing experience today! After jumping through so many hoops to even get an…read moreappointment with several ophthalmologists, i finally landed at a place that took me in immediately. I filled out all of my personal and insurance information prior to my appointment so that it would expedite my checkin process. Upon signing in, they only needed my ID and insurance card for verification. After about 10 minutes, they quickly took me into the back. My experience with all of the staff and Dr Harris was nothing but pleasant and professional. I had my eyes dilated and had to wait for the results, but it did not feel that long. As soon as Dr Harris reviewed my results, she quickly provided her opinion on how to handle my situation promptly and referred me to another specialist and booked me in just a couple days later! I definitely will be using them every year for my returning visits!

Returned to Houston Eye Associates for an annual eye exam for eye glasses. The exam was not…read moreterribly thorough and very rushed. Last year I paid $59 this week the bill was $217. I have gotten better exams at a Walmart optician. I would never recommend.

Just be careful, I thought something was strange when they showed me the total price on a scrap…read morepiece of paper, without the warranty listed. I noticed on the receipt after paying that they included a $45 warranty without telling me. They just said there was a warranty, I did not realize I was paying extra for it. I was in a hurry and should have paid more attention. They did give me an extra bit off because I did not have insurance. Ask for the printout of the cost first if you go there.

Although this place is really far from where I live, I wouldn't mind coming back here for a second…read moreappointment. One of the first reasons why I came here was for their selection of frames. My insurance fenced off a lot of places that carried nice frames like Pearle Vision and Lense Crafters. Eye Trends was one that was accepted and they carried brand names ranging from Ray-ban, A&X, Burberry, Gucci, Oakleys, etc. Even better is if they don't carry the frame you want then you can request them to order it in for you so your insurance can pay for them. No more Walmart type frames for you. The only drawback is that there will be no refund if you opt for that choice. The doctor I had obtained her degree from University of Houston which has a great Optometry program. She was friendly and explained to me all the questions I had.

Great place & nice people! I have a awesome experience everytime I visit for my yearly exam. Wide…read morevariety of frames to choose from ... Definitely recommend

They gave a quote and paid accordingly then double billed the insurance and send me another bill…read more They are out to get your money

Dr. Yu is really 'as good as it gets'! He's been my opthamologist for some time now, and it's…read morebecause he's the best I could ever hope for and more. He patiently addresses all of your concerns and is actually physically there for them rather than shafting you over to a PA. Whenever I want to try something new, he always has samples at hand for me to try rather than just writing a prescription for some eye drops. You never feel rushed in the office. (My last appointment with him lasted for an hour.) He's incredibly friendly and welcoming. Flawless English for those worried about going to an opthamologist in Chinatown. Amazing service! It's time that physicians realize that we are the customer and we should be treated as such!

The staff here is great and so is Dr. Yu!…read more I totally recommend him for all your eye needs!

I've been going here since I was a small child. Dr. Romero is a great doctor, very personable and a…read morereally smart guy. His wife Lorraine does the contact lense appointments and she's one of the friendliest people I've ever met. She makes going to the doctor enjoyable- if you can believe that! I definitely would recommend Dr. Romero to anyone looking for an opthamologist.