I will never come back to this place. I tried it and never again, I should've stuck with…read moretouchstone. Horrible miscommunication, and no accountability especially from Cheyenne. Instead of saying sorry for the miscommunication she tried to make it out to be my fault. The only positive was the sono tech. Avoid if you can there's better places with less of a headache.

The staff here at Envision,are pretty incredible. I saw my surgeon postop on December 23 and there…read moreis swelling in my leg so he sent me for an ultrasound. Envision called me right after my appointment to schedule me, there was a cancellation for the same day and so I was able to get my ultrasound done. The staff are knowledgeable, welcoming, and everything was done in a very timely manner. I will definitely start scheduling all my imaging with Envision.

Super efficient, fast and friendly. Best place to go and get in and out with out any stress!read more

Professional staff and very helpful & friendly. They answered all of my questions and would use…read morethem again.

Had a CT scan for lower back. Sole tech in the room had no idea how to get me off the table…read moreafterwards since I was unable. She called in a man to help and he had no idea either. I felt my back spasm in pain as they were trying things that didn't work. Neither asked me where my pain was. Since they are obviously not trained for this, they should have fetched a PT (in the same bldg, next door).

MRI Care Quality- technician needs more training in administering MRI…read moreBilling is slow and non-responsive to the customer. Had MRI in April did not recieve my refnd until June 21,205 after mutiple call and emails.

I wrote this review 5 years ago: I have had MRIs at…read moredifferent facilities before. By far this was the best experience!! Ken offered earphones with my choice of music AND would give me a heads-up as to when each different noise was coming. Jessica is very efficient, was patient with me and didn't make me feel dumbwhen missed finishing filling out a form. Would definitely recommend them!!! I still need recommend this place to colleagues and friends.

If you are deathly claustrophobic like me this is the place to go and ask for Pam M. Insurance…read morewould not approve an open MRI and my doctor had to jump through hoops to try and get me approved but they still denied the open MRI.....Pam said she is claustrophobic and understood my concerns and fears. She let me go in and out of the machine to give a "test" run to make sure I could do the tests... she also let my son (23 yrs old) hold my hand and showed him where the emergency escape button was so if I started to panic that he could get me out faster. My doctor prescribed me 3 Xanax to help calm me but those didn't help much..until after the procedure then I fell asleep while he went to get the car...

It's that magical time of year!! Mammograms are life giving tools! Shoutout to Ms Sherry at the…read morefront desk and all the awesome staff! COVID-19 precautions in place!!! Clean restrooms and TV in the lobby. Hand sanitizer everywhere and the staff wears masks!! Local community heroes here!!! Testing is always a great diagnostic tool for anyone's health. I personally remember all my loved ones and friends who have been affected with breast cancer. I honor their struggles by being accountable to my family by being monitored and screened. Early detection is important and having good healthcare staff is as important! This place is great!! Personable, respectful, and knowledgeable. I will be proud to recommend this location and staff!!! Love to all the gals who treated me today!! Svetlania, my tech (sorry if I misspelled) was a blessing and so gentle!!

I have gone to this center several times for mammograms. The staff are always very polite, friendly…read moreand professional. The whole experience is as pleasant as possible. Melody, in the office, is especially friendly and sweet.

Does not take cash as advertised and then there are surprise bills later that are impossible to…read morepay. Never going to use them again, only Gateway even though it is way out of the way for me.

Monica checked me in very nice and friendly, super sweet and friendly, answered all my questions…read moreand offered water in the sitting area

Procedure (calcium hear CT) was fantastic and QUICK! Nathan did a great job with my anxieties; he…read moregave excellent care. Would definitely recommend.

Gateway Diagnostics is my go to place for every CT, MRI, etc. I am a veteran and from the front…read moredesk staff to the people who perform the tests everyone is always kind, polite, professional and helpful. They always offer exceptional care to me no matter the test. I give them an A+. I have been going there for six years. Now their diagnostic reports have been made User friendly and are well written, medical term words are easily defined and the whole experience is A+. I wouldn't go anywhere else. I highly, highly recommend!!!

It's never "fun" to be asked by your physician to get an x-ray, as it alludes to a possible medical…read moreproblem. But the staff here makes you feel calm and comfortable. Quality expertise by all. Kudos to the entire staff here.

I went to Envision Imaging of McKinney for a MRI-guided arthrogram. Dr. Lon Hoang performed the…read moreprocedure. He was calm, articulate, patient, empathetic to my high state of nervousness, and took time to explain the process to me in detail. He even offered to play music, so I asked to listen to his playlist - and it put me at ease. He slowly numbed the injection site until he could proceed with me being comfortable. I felt a slight pressure - nothing else - no pain at all, it was remarkable. Everyone told me it would be excruciatingly painful. It is my experience on 10/21/2025 with Dr. Hoang that he is the physician to request any such procedure. My deepest and most sincere thanks, Dr. Hoang. You are blessed with this gift of care and expertise. Respectfully L-A. P.

When I've needed outpatient imaging I now request only the Southwest Diagnostic Imaging Center…read more(SWDIC) in Dallas. I've been their patient for decades, the first reason I recommend them. I've seen many freestanding radiology practices disappear, along with my reports and images, many of which would be valuable for comparison if only they were available. My first tip: Stick with a company with proven longevity, such as SWDIC. My second tip: Get all of your outpatient imaging done at the same place so that you will know how to quickly find what a provider may want to see some day. SWDIC does every procedure I can think of. My next tip: if you have special needs, go to an imaging center where the staff and their accomodations can meet your needs easily. Two examples: at SWDIC, I always had the best of care from Cindy, the same mammography tech year after year, despite my limitations from MS. And I know of no other place you can have an MRI if you can't just get up and walk away from your power wheelchair (Don't I wish!) and walk the long distance to the MRI table. Uh, there's a good reason that I must use a power wheelchair, and only SWDIC has an MRI with a detachable exam table that can be brought to the patient who can't trek to an attached exam table! I thank God for the foresight of SWDIC clinical and executive staff for providing this invaluable tool! Never have I ever met a SWIC staff member, from schedulers to the front desk, to the professional staff who was not both professional and kind, and personal if the interaction was long enough. You may well leave with your images and reports in hand; just ask, if that will be helpful. And don't get away without a parking voucher, although I've always been given one before I could ask.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible