I called him on a Saturday and told him what was going on. All the lights on my dashboard started…read morelighting up and my car stopped running. Before he came over, he made sure all the parts I needed were in stock so he could start working on it ASAP. He came to me literally within 30 minutes after I called him, and 24 hours later I had my car back. He explained everything in detail, walked me through what was wrong, and gave me multiple options with clear quotes so I could make the best decision. Super nice job, great treatment and communication, on top of being super fast and understanding. If my car ever needs work again, he is the one to call!!

brought in my car to get a noisy muffler checked out, turns out it had a massive split in it. they…read morediagnosed it and replaced it in 4 hours. rode it down the freeway for an hour, now its ten times quieter. great service, great price. definitely a great place to get your ride fixed, especially if you want to support local.

STAY FAR AWAY! Took in a car with 87k miles with no engine problems and after they worked on it,…read moreit needs a new engine!! We had been customers here for decades for tires. In May we took a car in for tires and had an oil change done. They had to order the air filter so sent our son home to come back later for it. As soon as he left the shop the check engine light came on. Called them and went back. Tech said they forgot to put the old air filter in so he should be fine now. We have had problems since and ultimately it was determined that we need a new engine. Manley is stating that there is NO way they did not put the filter in; they don't make mistakes like that and they have no idea why their employee would have said that but talked to him. The camera footage was already destroyed so they can't show us it was put in either. Had an employee say they were busy and that's when mistakes get made but the owner assures us it didn't happen and as long as that's what he says then it's our problem. Interesting when you read all the errors they make and how they have never filed with the BBB. The owner told us incorrect information regarding his insurance company and then dropped communication. He did file a claim with his insurance, but as long as he stands by it not being their fault then insurance is useless. Had car towed to another shop and video footage shows gouging in the cylinder. I'm not a mechanic but what I have learned is that debris can cause gouging and debris can get in an engine from an air filter being left out so if a car goes in with no issues as confirmed by their diagnostics but leaves with engine problems it seems VERY likely something happened during that service appointment. It seems much less likely that an engine that was fine, had 87k miles just broke down within a couple of miles of leaving their shop coincidentally like the owner is telling us. Absolutely horrible to work with!!

Honest and friendly make an appointment because they are always busy it's a good sign for great…read morecustomer service

Broke down on my way across the country and through chance ended up at Northern Lights. From the…read moreminute I got there, Erick has been absolutely wonderful to work with- responsive, accommodating, and always quick to provide an update for this very eager traveler. Abe was able to diagnose an issue that THREE other shops failed to see. I don't hope anyone breaks down, but if you do- make sure it's around Tea SD.

Husband and wife duo. Wife was very respectful husband had a very poor attitude and a little to be…read moredesired. Likes to try to bully you into more services. Charges for things that was just done like the little things that a big company or corporation overlook something simple like filters. Then when he gets called out on it he goes into defense mode and likes to holler obscene language. To top it off he tells people don't come, back well not to worry I'm just going to try to help the next guy out. I hope this review will help you fellow drivers out. Check your gauges that big transfer tank won't fill its self and keep those wheels rolling.

I purchased my certified preowned VW Atlas cross sport In July 2025. In August, I found out that a…read morerecall relating to loose bolts in the chase and or braking system had been issued in June 2025 prior to me purchasing the certified pre owned vehicle . I called graham of Sioux Falls right away to schedule the repair. I was encouraged to schedule 3-4 weeks out to ensure a loaner would be available and that service would be ordering the parts right away. I was also reassured by Graham that my vehicle would be safe to drive in the intrum. I scheduled my repair for Oct 3 (almost 6 weeks out) and took a vacation day to come to Sioux Falls For the repair. I was in route to Sioux Falls October 3 when I received a call from the service department telling me all the parts had not come in (this call came in at just before 2pm) and I would have to reschedule mid to late November. I was very concerned about driving the vehicle even longer without the repairs being done but was reassured again by service that it would be safe to drive. An Appointment date was not offered during this call. I called back 6 days later to inquire about an appointment and to ask about the parts. I was told by service that yes all the parts were in but the service department is so busy, they could not get me in until mid to late November. I was very upset that I had already waited a reasonable amount of time for the repair and now I have to wait another 4-6 weeks as well as heightened concerned for the safety of driving the vehicle. Service again reassured me it would be safe to drive. No appointment was offered. So I called back again to speak to the manager. I was given his voicemail by a not so friendly receptionist. I left a message explaining my concerns and dissatisfaction (on Oct 10th). I had not received a call back so I sent an email on Oct 15 to Graham of Sioux Falls explaining this situation, my extreme dissatisfied, and complete surprise by the lack of follow-up and service recovery. I have yet to receive a call back from the service manager or a response from my email or a call to schedule this recall repair work and it is now Oct 20th, just over two months from my initial call. I would also need to schedule another vacation day to bring my car back to Sioux Falls for the repair and now my work schedule is made out through November. This is completely unacceptable. Recall work should be done in a reasonable timely manner and this does not seem like it. Also when I purchased the vehicle, I was told an oil change had been completed. There was a sticker on the windshield stating it had been completed but my vehicle's states that an oil change is over due. Because of this, I would NOT recommend Graham of Sioux Falls.

Recently had a tire replaced on my 2018 Audi A5. Service…read moredept. was great. Took care of everything. Everyone very pleasant and knowledgeable especially Mark and Matt. Both were very good about keeping me informed. Would highly recommend Audi Service Dept.

I have been using Boxy's for 35 years on a large variety of projects. James,Stacey, and crew have…read morealways taken care of me and at a more than fair price. Their quality is definitely the best in the area

I have been a customer of James and Stacey's since they opened in the early 90s. I have had them do…read morethings from the mundane to the custom. I would guess that I have had at least three or four completes in there as well I have been very satisfied with them and always suggest them to people who want the best work in the area I have not personally used them for motor homes but have heard great things from those that have

Brian was PRE PAID for my tow today, he lied about the time he'd be here. And then, gets here 4…read morehours late, drops my SUV and it was dead, from my hazard lights on. He said he was going down to the local shop, he knew the owner and would borrow the slim jim kit. I never saw or heard from him again. I gave him excellent reviews, because I thought he was an honest, hard working business man. Now I'll tell EVERYONE not to use his services. Again, this tow was pre paid for! Absolutely deplorable Brian!

I was in my Semi at Flying J and they were trying to change me 100 dollars just to jump start me IN…read moreTHE SAME PARKING LOT! I called Tow 24 and he got there in 15 min. He went over and beyond to help us! After realizing it was a semi,he didn't bring his big charger due to me not telling him it was a Semi from the start. (Sorry) He went and found someone to help us in the same line of work and DIDNT CHARGE US ANYTHING. Which by the way when I did call he said 30$ for a charge everyone else was charging over 100 some 200! Thank you so much sir you saved the day and we made it to our pickup! If I could give 10 stars I would!

Reavis had great communication and was very accommodating to our situation. Handled everything with…read moreprofessionalism and kindness.

I was stuck in Sioux Falls with a dead battery, 400 miles from home. The first guy AAA sent out…read morecouldn't successfully jump start my Prius, and he told me to call AAA again for a tow truck. Herman came out and not only got the car started, he invited me to follow him for a mile or so, to reassure me that I'd be able to get home. His professionalism saved me in a difficult time. Definitely five-star behavior! (For what it's worth, I notice everyone who has given this company one star is unable to spell.)

This will likely get deleted as that seems to be the MO of this business, but this is the shadiest…read moretowing company in the Sioux Fall's area. Requires "cash only" but then doesn't have change for payments (seems convenient) and the owner had a huge hickie on his neck this morning (classy). They threatened to call the police on my daughter because she was questioning their business practices. All in all, it seems they can't handle any criticism or honest reviews of their business. If you see this before it's deleted, please be sure to tell everyone you know that Platinum Towing is desperate to take your money and they also like to threaten 20 year old women who question them with police action.

Weekend accident and called Platinum with a pick up/ drop off location. My SUV was towed and…read moredelivered within hours of placing the call. Paid over the phone - as painless as possible, considering the circumstances. Will use again if ever needed!