Great service and good people! Fast service! They let me know I didn't need an oil change when I…read morecame in.

My wife was in town and a panel came lose and was hanging down on her van We just needed it removed…read moreto be safe to drive home. They did it super fast and didn't even charge her!! Very nice!

Travel for work and use Valvoline Instant Oil Change service wherever I may be when an oil change…read moreis needed in my vehicle. This location is the slowest least efficient location I've ever encounter. Waited 50 minutes just to get into a bay. 45" later finally drove out. "Instant" in the business name is one of the most laughable (and frustrating) ironies I've ever seen! Would drive to another location in Sioux Falls before using this shop again.

They skipped us and allowed multiple cars in before us who got there prior to us waiting. Felt as…read morethough they didn't value our business at all. Never had this experience before at Valvoline.

Went to the extra effort to navigate my way into this oil change facility has it's difficult just…read moregiven that construction on the road. They were very friendly and efficient offered a first responder discount and without me telling them they knew the specific oil that General Motors recommends for my truck. Nice friendly service did not try and upsell me either. I would recommend to a friend.

Left a tool under my hood, after paying them nearly $400 when we came in for JUST a standard oil…read morechange, and they kept adding additional unnecessary crap. Then had to take my car to the shop immediately afterward because of damage, and that also costed me $400. Will absolutely not be going here again.

Excellent service! I will definitely go to Chris's again! Quality and value was top notch. Honest…read moreand friendly. I will recommend him all day, every day! Thanks Chris!

Their team has cared for my BMW since I purchased it. I find their service to be very good,…read moreworkmanship is even better. But best of all is their honesty when making repairs. Their warranty is excellant.

Called around some garages so we could establish service for our 4 vehicles. Man who answered the…read morephone refused to give his name and was rude. Not very customer friendly nor professional. Moved on to the next garage.

I had them change my thermostat and they did it for the price they quoted me. They didn't invent…read morerandom unnecessary repairs. They just fixed what was broken.

I have gone here for some time. They changed managers. I was there two weeks ago, and, yesterday…read morewhen I finally checked my oil it was over filled by a quart. I can't believe I drove 1500 miles on an over filled oils system, very bad for a car.. And of course all they will say is hey, drive 60 miles back to our store and we will drain some out.. not cool.. and of course, there is no recourse

Pros: They didn't forget to put my drain plug on…read more(apparently a common issue amongst Sioux Falls oil change places), they actually were able to locate and install a filter for my car, and Cal was one chill dude. Cons: egregiously expensive. I paid $130 for my oil change. My car takes 7.3 quarts so I get that they charge extra for every quart past 5 but cmon that is getting silly. They also weren't very quick with it and tried the classic upsell on filters and the wipers etc. I usually do all the maintenance on my vehicles since I dont trust all but one shop but due to a massive skill issue on my part I embarked on a road trip without registering that I would need to change my oil during the trip. So this shop gets the job done in a pinch, and Cal was a great dude. But unless you want to pay through your proverbial butthole and risk getting your drain plug stripped, please do it yourself.

I brought my 2017 Jeep Grand Cherokee Trailhawk in for a cylinder misfire. Almost $1k later I was…read moretold it was fixed and ready for pickup. Excited to get my vehicle back, I remote start and head inside to pay the bill. I come out and the car isn't running at all. So I hop inside and fire it up, only to find that it's idling rough and there's a check engine light on the dash. I let the guy that was handling my case know before I leave the parking lot, and he's ask me to bring it in to look at it. After a few minutes he's come back and tells me that it's has something to do with programming and they didn't have to authority from the manufacturer to do it. So, I take it to another shop for a second opinion (still running rough and all mind you). The transmission shop that I was referred to by the person helping me at Tires-3, told me that there was a vacuum leak because they forgot to put a tube back. I returned to them for the fix and all was well for a month and half. Cylinder misfire is again an issue and I gave this shop a chance to fix the issue yet again, only to be told that it's now a head gasket going out and now quoted for an $11k engine replacement. So, I again take it to another shop for a second opinion. Turns out my oil cooler is leaking and there's a faulty transfer case module. No head gasket issue, no special programming needed, no new engine needed. Long story short, get a second opinion....always. Even if it was a head gasket issue, it shouldn't be an engine replacement as an answer. There are kits out there for gasket replacement, but knowing what I know now I don't trust this place to do the work in it's entirety.

Brought my car in on a friday at 7:30AM to have wheel bearing replaced and new tires put on. By…read moreWednesday at 4:00pm it was still not done. They are charging over $800 for replacing wheel bearing, studs, lug nuts, and a rim replacement. We supplied our own tires and several studs. Had we gotten the vehicle back on monday after everything I wouldn't mind the $800+ price. When I called to discuss the price since it's so high considering the time frame they've had the car, I was told that considering the work they did it isn't that high. But We have been without a car for nearly a week and any time I have called to check on progress we've been told "we're doing it right now". I will not ever be going back to them or recommending them again.

I thought I would give them a second shot. Last time I tried to get some work done here I waited in…read morethe car lineup for 15 minutes without being helped. Several employees walked by and not one person spoke to me. Today I came in to try to get a flat fixed. Apparently their "flat repair machine" is broken and they can't do it. I will not be giving them a third try.