No trust. Stay away. Spectrum Mobile sent a representative…read moreinto my now deceased mother's home in Lincoln City, Oregon, to set up her cable service. The tech talked her into mobile service and sold her a smartphone and service plan--the phone was later shipped to her. My mother had dementia. She and her elderly friend were unable to set up the phone, and there is no local customer service office in that city. My mom had no car, had just moved there, and had no other local support. I spent over 30 hours on the phone and made two in-person visits to my local Spectrum store trying to get her money refunded. Then, just today, I found out they ripped me off, too! When I upgraded my own phone through Spectrum, the phone support agent made it sound like I was getting a huge trade-in deal on my 1-year-old phone and would pay only $157. In reality, the $157 was the trade-in value--and I owed $842 for the new phone. This was a long conversation with the tech, and I was overjoyed with my deal. There is no universe in which I would have knowingly agreed to upgrade my 1-year-old phone....why, except for the fake deal of the century, apparently. They blatantly lied and buried the truth in the contract fine print. This company preys on the elderly in their own homes. They will take advantage of you if you let them. This feels like slavery to the company store.

Terrible "customer service", to be accurate the rating system needs to go less than zero. This…read morecompany's system for addressing customers needs is tedious and very time consuming by design. If you want to "upgrade" and spend more you can do this on the web site in minutes. However if you want to reduce or cancel services a "in person" visit is necessary. Once at the retail outlet a sign in appointment is required. Staff seems completely unaware and not concerned how long the wait is and leave the service area for breaks and unexplained reasons for long periods of time. Currently on my fourth visit to return equipment after canceling a grossly over priced cable package.

In praise of Hunter Communications. When we moved to rural Gold Hill/Rogue River the house we…read morepurchased had Centurylink service with horrible speed. A Google search showed we might have an option for fiber in our area. Sure enough they'd just run the lines up our long dirt road a few months earlier. They ran fiber two additional poles on the street and then up our property line and to the house. All at no charge. The service was faster than our Charter in Medford and outperformed a Starlink system we tried. Our internet went down and with a quick call the were onsite the next day. Turns out a critter has chewed through a line at the road. A quick fix was put together to get us up and an appointment made for a full fix the next week. Once again crews showed up and got to work. Bang, done. Super polite and easy to work with and for less than any of the other companies we'd tried. Way to go Hunter.

I didn't order their service so I can't speak on that. I can tell you that the weird kid who tried…read moreto sell me on the product mislead the deal they were offering. Now I can't get them to stop calling. No matter how hard I try. I haven't yelled or used foul language, I guess I could try that. But short of that I've tried everything.

I set up a new service with Verizon after 18 years with a different carrier. Cody in Grants Pass…read moremade it a seamless operation. I had a new phone and service in about 1/2 hr.

Set up was too difficult and when we ended service we couldn't even get a partial refund from just…read morepaying it 3 days prior. Don't buy into the hype!

The worst service ever! For the past 3 days we've been without internet, with it coming on…read moresporadically. Even with this the internet service sucked before. Time to switch companies to something reliable as I work from home. If I could give no stars I would

For bragging about how they are "the number 2 telecommunication ication company" in the nation,…read morethey sure as heck have problems with keeping programming on. In 7 months, I am now in the middle of the fourth time I have had to call tech support for a remote reboot. A tech was actually here just a couple days ago. On top of that their DVR service is abysmal! Can only record two shows at a time (DISH's Hopper can do 16). Speaking if DISH, I believe I'll have them here ASAP

Amazing customer service. Competent and faithful. Attentive, great personal service helpful and…read moreapproachable.,nice to have as part of the community

From the owner: Internet Service and Web Hosting.read more

Great group of people very helpful and friendly. They gave us lots of good solutions for our…read morenetwork and phone systems. I would recommend them for phones and networks.

I first worked with Adept in 2015 on a complicated install of fast streaming internet for our…read morehistoric hotel. From the initial meeting through the proposal and install I found Greg and his entire staff to be professional and reliable. I just brought the team back in 2018 to provide a solution for our hotel expansion. I highly recommend working with this company if you want fair pricing, highly knowledgeable techs and a company that delivers on time and on budget and stands behind their work.

Great experience! All staff was knowledgeable and helpful. Will continue to frequent this location…read more Thank you for the help!

Went in to switch from ATT and came out not even knowing what the guy was talking about. My…read morehusband asked me when we came out of the store if I understood what the guy was saying and I said no idea. Seemed to us that the deals they were advertising were certainly not what we were going to get. All the different plans were very confusing and the guy working obviously didn't know how to communicate we won't be switching anytime soon