Jeff is a honest hard working gentlemen who will do a great job for you. He is very clean and…read morerespects your home. His work is clean and professional. Also other companies would not show up for 3 days and he squeezed me in quickly. I was not ready to be without AC when the forecast was almost 100 degrees. GOOD MAN-HONEST WORK! Unlike the man on TV with the fancy paint on his truck.

We have two units due to a remodel by former owner. Had the a/c on one go out and got Jeff Weber's…read morename and number via a neighbor. That was 8 years ago. And since we've had Jeff out at least 4 times. He doesn't try to sell you a new unit (ours are old) and is fair with pricing. He's courteous, prompt, and good at what he does. Highly recommend.

Requested a service visit on Saturday morning and Guissepe was at my home by that afternoon. There…read morewas communication the whole time and once he arrived he explained the work he was doing and even looked at my electrical panel to check that all connections were secure. Great work and super friendly guy! Note: There is a travel fee if you live outside of the Chico area.

As of 5/10 the air conditioner stopped working completely...Please...do NOT use this company for…read moreair repair! Will call someone else to get it fixed right.

I hired them to replace my furnace. The quote was reasonable compared to some other companies that…read moreprovided me with quotes. The installation team was very professional did a great job. The only downside was that my furnace is in the crawlspace above my laundry room they had to remove the trim and some drywall to get the new unit in there. I would have liked to know that in advance (that the new unit was larger than the space opening could accommodate) because their quote to repair the drywall and trim work was way more than I was willing to pay, so I found a Handyman that would do the work for much less money. Bottom line, they did a great job and I was happy with the overall work. I would just make sure to ask them if the new unit will fit into the space that you have available. Just so that you don't get a surprise extra expense.

Jeremy inspected our HVAC system and was very friendly and knowledgeable. He spent extra time with…read moreus, explaining some things on the system. He conducted himself in a professional way, as always. I highly recommend and trust his work.

Never got me the bid I asked for. Didn't seem like he wanted the work. Told me to YouTube the job.read more

Had an underground leak by the water main. They dug down and found a broken irrigation manifold…read morethat continued to leak due to a faulty shutoff value. Quick response and same day resolution. Friendly and professional. Will use again.

My wife and I have worked and had repeat service from Robert and Kyle at Gillett Electric. We had…read morethem install LED ceiling lights which was a tricky job with small limited attic space available. Later they provided grounded outlets in our older home, new light switches and installed a surge protector at our service panel to protect the entire home from surges. On all work, we have experienced great service, solid communication to let us know what is possible, quality care, and good value with them as they were careful with our available budgets. When needed again, Gillett will be who we call for service and upgrades as their work is solid and professional and they are trustworthy to have in our home.

Quality service, punctual and provided ideas and guidance to resolve the current situation and…read morefuture challenges.

If I could give 10 stars I would! Cody was my Tech, SUCH a polite young man!…read more They were here before the scheduled time, the tech was clean and professional. He got right to work, explained what he was doing and why. They did not try to up sell me. I needed one replacement part, they was all they replaced, Cody spent quite a while cleaning out the coils on my compressor. My house is all ready getting cooler and he has only been gone like 20 minutes! I totally would and will recomend this company!

After the maintenance check without me knowing they dropped off a couple air filters I love themread more

Had to make an emergency call to Atlas for a failed sewer pump. Brian was able to diagnose the…read moreproblem and get the system back online Response time was great, quality of work was handled in a very professional manner. Thank you Brian for getting us back online in an expeditious time frame. Highly recommended.

I hired Atlas to replace a kitchen faucet & shower valve at a residential property in Chico that I…read moremanage from out of state. Both the owner & technician knew I relied on an onsite property manager since I couldn't always be present. The first service on 5/9/25 required 5 return visits over 3 weeks. Replacing the sink faucet caused a pipe to burst. The tech told my onsite assistant, who thankfully insisted on being present during the repairs, that he'd caused it, but the owner later called about his $665 invoice & insisted it was old pipes, so I paid in full. The tech later returned to restore sprinkler power he'd turned off, replace the well cover he'd left off, & replace the shower valve, since he'd initially ordered the wrong part; he came back again to install the correct one. I returned to the property 3 weeks later & found a large pool of water under the kitchen sink. The owner sent the same tech back, who showed me the leak was caused by piping he hadn't tightened. He confirmed I wouldn't be charged for that visit. A few days later, while I was still onsite, I called Atlas for a clogged disposal. The same technician was dispatched & demonstrated that he'd gotten the disposal cleared of eggshells & working before he left. It clogged again the next day, & that same day the new shower valve also broke. Frustrated, & before making any accusations, I hired another plumber who'd worked on the home for years (unbeknownst to me) to check Atlas' work, willing to pay extra if it turned out everything was legitimate. He found a P-trap cut too long had caused the disposal clog, & that the replaced shower valve wasn't the correct model. He charged $175 to fix both properly. When I called the owner to discuss my hesitation to pay his $436 invoice, he became furious, raised his voice, accused me of trying to dodge payment, & touted his years in business & online reviews. He mentioned he could be recording our call & insisted he should've been asked back since he guaranteed his work. I was shaken by the exchange & followed up with a detailed written account to protect myself. Given his hostile, unprofessional behavior & the shoddy work another plumber had to correct, I didn't pay the invoice. After one email exchange, Atlas never followed up, & it's taken me over a year to speak up after a traumatizing experience. I'm documenting this so no one else, especially other women, has to go through what I did, & because Atlas seems to prioritize its online reviews over actual customer experience & quality work.

Jason is prompt and thorough. He has been checking our HVAC system for several years. It is no…read moreaccident that one of our systems is 30 years old and performing well. With their program for recurring customers, the service is also affordable.

I called Alternative Heating and Air for a second opinion when I became suspicious of the HVAC…read morecompany my home warranty insurance sent me to when my AC broke down. It took a week for that company to come out and was told I need to replace the evaporator coils They sent out a consultant/salesman two days later who seemed to discourage ordering the parts because my system is older and he presented me with a proposal for a new $20,000 unit. I thought that price seemed extremely inflated. When I called AH&A Tom, the owner came over right away. He said the first company completely misdiagnosed the problem. He said he coils were very dirty but he was able to clean them off with a hose and they did not need to be replaced. The problem was with the motor which was not blowing any air. He had the motor I needed at his shop so he went and got it, installed it, cleaned the coils and my AC was back on by one o'clock. I am so grateful! I asked Tom point blank what he would do if he were me, replace the unit or repair it and he said he would repair it because I have a good system and when it was manufactured they were built to last and they don't build them like that anymore. That made a lot of sense to me and it told me a lot about Tom. I believe he was truly trying to do the right thing for me. He could have tried to sell me a new system but he did not. I am so grateful to him for coming out so quickly and getting my AC running again. He was like the guy on the white horse coning in to save the day. Not only that but he saved me a ton of money. When I told my adult son about Tom he said "That guy is gold!!" I couldn't agree more. I will always go to Alternative Heating & Air in the future. I think my days with the home warranty people are over.