Shout out to Dr. Ryan Apgar of Hawaii Dermatology in Kailua…read more My first visit and I was impressed! From the girls in the front, to Elisa(?), who did the questionnaire to Dr. Apgar. Everyone was so nice and accommodating. It was a quick 15 minute session and I was on my way. Definitely recommending them. Again thank you for your compassion and care.

It's impossible to get anyone to respond to either a call or a text. Then when you finally DO get…read morein the doctors don't listen to your concerns and rush you out in 5 seconds flat. Complacent doctors aren't helpful at all.

No Follow up ever done. I've had to constantly call and remind that I need lab slips or do my own…read morefollow up on results. Their billing practices are shady at best. Love Nikki PA. Would follow her but the rest is too much to deal with.

I had a disappointing and unprofessional experience at Hawaiian Islands Dermatology. I scheduled an…read moreappointment for a routine skin cancer/body scan and the removal of two small skin tags, but the physician assistant barely addressed my actual concerns. Instead, he speculated--without any medical basis--that my skin tags were a sign of insulin resistance and prediabetes, despite my recent lab work being completely normal. Things only got worse from there. He claimed I had "30 or more" skin tags on my neck--an absurd exaggeration, considering I actually had maybe three small ones. I can only assume this was so he could bill insurance for an unnecessary procedure. He also insisted that I needed to buy a numbing cream because, if I came back, I wouldn't be able to "withstand the pain" of removing them. It felt like nothing more than a scare tactic to push unnecessary products. On top of that, he asked completely irrelevant and inappropriate questions about my marriage and insurance while going on a tangent about politics. Rather than providing competent medical care, most of the appointment felt like a sales pitch for cosmetic treatments. He even claimed to "treat" celiac disease, which is not something that requires treatment beyond a gluten-free diet. Fast forward--I quickly realized I was not in capable hands and made an appointment with Hawaii Dermatology and Plastic Surgery Center to see an actual board-certified dermatologist. The difference was night and day. My new doctor was precise, professional, and efficient. They completed the body scan, easily removed a few skin tags--without pushing unnecessary numbing creams or upselling treatments--and the experience was everything a medical visit should be. Do yourself a favor--avoid this place and see a real dermatologist.

Skin exam was minimal. Didn't appear thorough. Promised…read morefollowup for an expensive medication but never followed thru.

During the height of COVID, I was reluctant to make in-person medical appointments, but when my…read morespouse spotted some "sores" on my back, I scheduled an appointment with my excellent Dermatological PA (Sarah Beaton). She identified two of the growths as forms of skin cancer and scheduled me with a physician in the practice - Dr. Todd Bessinger. At the appointment, Dr. Bessinger found the two spots that had received initial treatment and then discovered three additional spots that may become problematic. Dr. Bessinger explained the problems and told me about the process he would employ to remove the growths. He anesthetized the area surrounding each of the spots and then cut them out and cauterized them. The procedures were painless and efficient. Dr. Bessinger was competently assisted by Ashley. The office staff was welcoming and professional and the clinic was sanitized, modern, and comfortable. All in all, a five-star experience - bravo!

Good luck ever getting through and getting scheduled. On hold FOREVER, super rude staff, not…read morehelpful or even trying. Unfortunately, not the first (or second or third) time that this is happened. I got a call that they had to reschedule my appt after waiting for several months for it to come, but they would call me back. Two weeks later, no call. I finally call and now there isn't an appt. for 5 months from now. The staff is the most unprofessional I've ever dealt with, on multiple occasions. It's really too bad because really liked my Dr., but am now going to have to change. Do better. Dr. Friedlander, you are losing patients because of your staff.

I have never experienced such disorganization, lack of clarity, and blaming of others from a…read moremedical facility in my life. Wildly unprofessional, passing blame to others, talking over me, not asking good questions, not following up, speaking rudely at me, etc. After a real nightmare experience, to put it politely, Multiple sections within the women's health center that do not communicate between themselves. No returned phone calls as promised. Blaming other offices, no follow up, nobody puts in any effort to try and help people frustrated by their poor customer service. I just wanted to schedule a first appointment with a referral. After 3 months, endless hold time, no call backs, bad info given repeatedly, not listening, talking over me, etc, I gave up. Highly recommend avoiding this office if you don't want them to blame your doctor for their mistakes.

Fast friendly service with a great staff that greets you with Aloha!…read moreThe FIVE STAR examination and detailed informative facts on my skin condition was direct and precise by Christina J. Robbins PA-C. I was given a prescription and follow-up date to return, later than sooner if all goes well with my oral meds. A HUGE MAHALO & FIVE STAR SHOUT OUT to Hawaii Dermatology & Plastic Surgery Centers! Hopefully I only see you for future preventative check ups!

Every doctor I've seen there over the past 12 years has been excellent. Trying to reach someone…read morewas always difficult, but with the new Klara app, I've decided to go elsewhere. The app/link does not always work on my phone. I've missed texts, both that I've sent and supposedly received. They say they called to cancel an appointment but there's no record of it on my phone. They hang up when trying to call. It shouldn't take months just to try to schedule an appointment. I'm sorry to leave these great doctors.

Updating my review below. Dr. Chong took matters into her own hands and personally reached out to…read moreresolve my disappointing experience with her business office. I was disappointed with her business office and how they had handled my bill. Per Dr. Chong, she had not idea that her business office had handled my bill in such a way. She was eager to have it resolved and reached out multiple times.

I was referred to Dr. Chong by my family doctor. During scheduling and at check-in, I asked whether…read moreremoving skin tags on my face would be covered under my dermatology visit. I was not informed that this procedure would not be covered by insurance. When I checked out, I was shocked to see an additional charge of over $300 out of pocket. I expressed my concern and asked to speak with the dermatologist. Dr. Chong handled the situation professionally and agreed to dismiss the charge, acknowledging that her staff had not clearly communicated the insurance details in advance. I appreciate that the issue was resolved, but I do hope the office improves communication regarding coverage and fees to avoid surprises for future patients

I love this no-nonsense Dermatologist. I get a quick ice burn-off of suspicious skin spots done…read morehere and a body check. Very busy office. No botox or filler advertisements here, pure skin health with follow up done here. A real dermatologist, not plastic cosmetically inclined. I hate that he always seems to run an average of 45 minutes late. It also gets difficult when you have to keep running out to put money in the parking meter. There is no building validated parking and the whole surrounding area has an only metered parking lot and metered street parking. The front desk ladies are sweet but a little unorganized between them.

They are professional, know what they are talking about and listen to your concerns. I am glad…read morethat I found them and have been going to them for years.

After trying a few different places on Oahu, I finally found MY skin clinic! I usually get medical…read moreprocedures done in Korea a couple of times a year, but decided I needed a home-based option for more consistent and frequent treatments. I get PicoSure laser treatments for hyperpigmentation with Paulina, and Botox with Dr. Foo for both aesthetic and medical needs (TMJ and migraines). Adam at the front desk is always so friendly, and I really appreciate how transparent they are with their pricing. I love their VIP plans. The membership fee essentially loads money into a wallet that accumulates until you're ready to come in, which makes budgeting for treatments really easy. Highly recommend Paulina and Dr. Foo for your anti-aging skin routine!

Best med spa on the island, hands down. Doctor-led, incredibly knowledgeable staff, and results…read morethat speak for themselves. Natural, beautiful, and always a luxury experience. 10/10. I get all my services done here. From Botox, facials, liquid IVs, love this med spa!

Knowledge is 5 stars. He's been in practice forever and has a good knowledge base. However…read more.. Bedside manner is ZERO stars. Packed waiting room, long waits past scheduled visits. SO many waiting! I was seen 1.5 HOURS past my appointment time. I foster animals, and when I saw him I had 5 in house. Skin cancer topical 5-FU treatment IS TOXIC TO ANIMALS. I wanted something else and he replied, "Get rid of your animals." BH! Saw another Dermatologist after a year putting up with 5FU covered up, washing hands, laundry not to contaminate my animals...and it didn't work at ALL- in fact it spread so now I need surgery. Did NOT return here. There ARE other options for meds and removal of skin cancers you know! Lesions were removed with MOH surgery. Don't recommend this physician, sorry.

I highly recommend Dr Philip Hellreich for all skin issues. He is a Dr that you want to do a annual…read morecheckup with. Here in Hawaii the sun and outside active life can put some damage to our skin. I know what the drill is when I arrive on site for my inspection. Once in the room I strip down, gown up and not waste his time. He checks me from head to toe military style, efficient and thorough. That is what I like that he really goes over everything. It is really hard to find a doctor of dermatology that does that in a way that I know nothing was missed.

I had rhinoplasty done by Dr. Shim, and he did an excellent job, it was worth every penny. They…read morealso offer excellent skincare services!!!

I had the best experience at Asia Pacific with Dr. Ching and his team.Everyone was thurough,…read morepatient, and kind. When my husband and I arrived we were greeted at the receptionists desk with smiles and Aloha. Kristy set us up with the size cup I wanted and we met with Dr. Ching. After my clearance from my Dr we scheduled a date for my breast augmentation. The staff for the surgery we so professional and easy to understand the medical terms. Trisha, Suzanne, Dr. Yamamoto and Dr. Ching we awesome. I recommend them whole heartedly. The quality so far is 100% better than what I had. My confidence is back and feel better about myself. If youre thinking about breathing augmentation or any other aesthethetics, I recommend Asia Pacific Aesthetics. They also have a great referral service. Check it out!​