Updating my review below. Dr. Chong took matters into her own hands and personally reached out to resolve my disappointing experience with her business office. I was disappointed with her business office and how they had handled my bill. Per Dr. Chong, she had not idea that her business office had handled my bill in such a way. She was eager to have it resolved and reached out multiple times. read more

I was referred to Dr. Chong by my family doctor. During scheduling and at check-in, I asked whether removing skin tags on my face would be covered under my dermatology visit. I was not informed that this procedure would not be covered by insurance. When I checked out, I was shocked to see an additional charge of over $300 out of pocket. I expressed my concern and asked to speak with the dermatologist. Dr. Chong handled the situation professionally and agreed to dismiss the charge, acknowledging that her staff had not clearly communicated the insurance details in advance. I appreciate that the issue was resolved, but I do hope the office improves communication regarding coverage and fees to avoid surprises for future patients read more

Dr. Chong is very chill, I was very comfortable when I was doing my consultation with her and when I did my surgery. The cheking in process was also smooth and everyone is very friendly. read more

I've seen all the amazing reviews about Doctor Summer Chong and decided to see her. I was kind of in a scary situation because I had inflamed cyst. When getting checked up about my symptoms she is patient and understanding. We had to proceed with draining the cyst and then doing the follow up. I'll be completely honest draining the cyst was an uncomfortable feeling, but it was fast! If you need to come for any of your skin needs, I would recommend Doctor Summer Chong! She's very sweet! read more

Dr. Summer Chong is simply the best on the island. She's the only person I trust with my skin, and the entire experience, from her wonderful staff to the care she personally provides, is nothing short of amazing. read more

Set an appointment for my boyfriend to see Dr. Summer Chong. He had a great experience with her, she was able to assist him with a stubborn pimple before we headed off to Europe for 6 weeks. She helped boost his confidence and healed a stubborn pimple. read more

Best dermatologist in town! I have never seen any Doctor so far who can take time and explain everything. Dr Chong genuinely cares and takes time to sit with you and make you understand. She wasn't rushing like most doctors do. She took her time, made me feel comfortable, and was very thorough. The staff are excellent. The doctor's office was neat and clean. very short waiting time. I enjoyed my visit w her and the staff and will be back to finish the rest of my procedures. read more

Dr. Chong is fantastic. She takes the time to explain everything and is very thorough. Truly a blessing to have found such an outanding Dermatologist. I higly recommend her. read more

I called to ask about available appointments for new patients. The person who answered was very rude and unfriendly. I'm usually not picky about greetings, but they had a bad attitude and their tone was unpleasant. I was just asking a simple question and wasn't rude at all. Overall, the vibe felt off, and I didn't have a good experience. read more

Worst dermatologist appointment ever! Was too busy or didn't care to give an examination.

Love seeing my Derm Dr Summer Chong for routine skin checks. She always checks in to make sure I'm doing all proper skin care routine. Love buying my sunscreen products from her clinic. Thank you Dr Chong for always going above and beyond! read more

Love Dr. Summer Chong!! I'm very particular and cautious about my skin - and she is the only dermatologist I trust! She knows I am conservative (and nervous, lol) about cosmetic procedures but I still want to keep my skin looking good- and she ALWAYS will recommend the best thing for me, and always performs it pain free and the results are perfect and so natural. My whole family sees her for medical (non-cosmetic) dermatology too, she's super knowledgeable and truly the best! read more

Good doctor that unfortunately cares more about collecting money than her patients. Frequent scheduling mishaps made this office frustrating but the failures of the office staff to get pre-approval for procedures that resulted in me having to pay out-of-pocket for my treatment was the final straw. Even me phoning my insurance from their office and having the insurance company verify that it was a covered service and that I should only have to pay the co-pay did not change their mandate. read more

#26 for 2021 I asked my families and friends via social media for recommendations of top quality dermatologists on O'ahu. I ended up with a list of six names. This was by far the only office that exceeded all of my expectations. 1) Accept new patients with valid medical insurance. 2) Offer Saturday appointments. 3) Least amount of wait time before and during pandemic. Booked 2 months out to same week. 4) Convenient parking and stamp validation. 5) Dr. Chong and Nurse, Dr. Takitani in my honest and objective perspective are attentive, offers professional and thorough review, address the root of the problems, determine if concerns are related or not related, offer options of original and generic medicines, and post patient care. Elated to know that one of my several concerns completely healed within two to three weeks of my first visit. Another concern is still a work in progress after a week of healing; however, I notice my skin will resume to normal. What I appreciate most about Dr. Chong's expertise is she informs me about past, present, and future outcomes. I can make informed decisions, well aware and accept that there are some concerns that will stay with me for life, embrace and address changes daily, and continue to live life to the fullest. read more

Staff was responsive. They took great care of me. The doctor listened to my needs make sure I had the right medication's understanding that I have super sensitive skin. I was a little nervous going in skin was highly highly irritated. She made me feel confident and comfortable and I am really glad that I found her --- great dermatologist. read more

I had my first visit with Dr. Summer Chong today and it was such a relief! Over the years I have had a hard time finding dermatologist that I connected well with but thankfully I found Dr. Chong. I look forward to my future visits with her read more

This was my first initial visit with Dr. Chong and I was very pleased with her and her staff. I had arrived early and surprisingly was able to see Dr. Chong before my scheduled appointment. Dr. Chong is very nice and understanding. Due to my hearing loss she accommodated me by removing her face mask so that I could read her lips. Thank you, Dr. Chong. I was concerned about couple red spots that looked concerning and wanted to make sure it was not skin cancer. She did a full body check up and I was relieved to find out those spots were not skin cancer and was skin irritation and inflammation from using expired ointment and old bandages on the area which made the areas irritated and infected. She prescribed an antibiotic topical ointment which helped clear the inflammation area right away. I am so happy that I saw Dr. Chong and will be seeing her for my next annual full body check up. read more

Dr. Chong provides the best patient care. She is very gentle and provides a calming experience with spa music and numbing cream for your cosmetic visits. I completely trust Dr. Chong with caring for all of my family members, including my children to senior parents, as well as my own personal needs. read more

Dr. Summer Chong called me personally to apologize & rectify the misunderstanding. I now have an appointment scheduled. She also confirmed that she is taking new & returning patients. read more

I've been been going to Dr. Chong for cosmetic stuff since about 2020 and I don't know why I didn't make a review from that earlier because she's absolutely amazing. She really listens, is VERY skilled and she has a very light and conservative touch which is extremely important to me, and she's always done flawless work to keep me feeling my most beautiful, while staying looking just like myself. Anyway, this past week, my body out of nowhere had some insane sort of allergic or immune reaction and I woke up covered in hives to a point that I've never seen on myself or anyone else. It was absolutely terrifying. I had three nights of no sleep due to the extreme itch, and both the urgent care and emergency room doctors did not do anything to help me and made me feel more or less dismissed even though it was definitely quite severe. I wish it had dawned on me sooner in my state of shock to call Dr. Chong, but as soon as I reached out to her, she squeezed me in the very same day and gave me such compassionate, EFFECTIVE treatment that I slept nine hours at first night and woke up with my hives 90% gone. Now 48 hours later they're like 95% gone if not completely cleared up. I don't even have words to express how grateful I am to her and her wonderful staff. read more

I made an appointment at least a month ago and provided my insurance contact information at that time. I arrived at the office on-time today and was shortly told that the Dr. had not agreed to be part of the insurance program and that I would have to pay for my care. I left. A month is enough time to prepare and I was not given notice that there was an insurance problem. A good part of my afternoon was wasted due to the front-office ineptitude. I asked them: If I fail to cancel an appointment before 24 hours prior to the appointment I will need to pay for the appointment, correct ? The receptionist said yes . . . . I then asked her would her office pay me for their error and wasting my time ? No answer. read more

Ive been wanting to try a treatment for my acne scarring and large pores for a while now. I've researched many different methods from different types of lasering to microneedling. After a friend recommended Dr. Chong, I decided to make an appointment for a microneedling consultation. The consultation was quick- took about 10 minutes and I scheduled my 3 full face microneedling sessions the same day. The consultation itself cost $75, but you're able to use that toward your treatment. At the time that I purchased, they offered a package of 3 microneedling sessions or more for 10% off. I had my first microneedling tx done a month later. Arrived an hour earlier because they wash and use topical numbing cream on your face and let it sit for 45 minutes to an hour. The needling process itself took about 20 minutes or so. Not gonna lie, some areas were still pretty painful..like my temples, nose, forehead. After Dr. Chong finished, the nurse washed my face again and put on serums. My face was very red after, but of course it was to be expected. The healing wasn't horrible. I was super red and looked a bit bruised in some areas for a few days. By the fourth day, it just looked like sunburn. I had no pain at all after the procedure, just looked a bit scary lol. I used the Sebuwash (purchased from Dr. Chongs office) for 10 days after to prevent any infection since I just had a billion tiny needle punctures in my skin. It's been over a month so far and I haven't been back for my next two sessions yet because of the COVID virus. So far, my pores do appear smaller and hoping the next two sessions that I have will help to diminish the appearance of my old acne scars. read more

Dr. Chong is extremely professional, even the front desk was very warm and welcoming. I had gone in to receive laser treatment and she had talked me through each step and what specifically was happening. I had always been afraid to do laser treatment as it had always seemed very painful, however it was a relief to experience a manageable cold sensation that only took a couple minutes to do. Everything was efficient and thorough, and I will be recommending Dr. Chong to many of my family and friends. read more

Doctor Summer Chong is a doctor, that anyone would be lucky to have. She is extremely thorough and knowledgeable. I had a small bump on the back of my ear and she detected that it was basil cell cancer. She immediately referred me to MOHS Surgery to have it removed. If it had not been for Doctor Chong's thoroughness, the cancer could have easily been overlooked and metastasized. We have been seeing Doctor Summer for years and feel extremely fortunate that we have her as our doctor. Mahalo Dan and Dar Sparks read more

The staff is super rude. It was my worst experience, it is just about money, they don't care about you. Avoid this place!

Dr Chong did a wonderful job recommending what services I need for my acne scars. Was very fast and proficient.

Front desk customer service was fantastic (could've possibly been a 5/5 if I had actually been able to go there). Aaliyah had been very helpful in giving me recommendations of other doctors that would fit my insurance needs. It's nice to feel heard :) read more

Dr. Chong is so talented. I am so happy to have found her. She does very natural fillers and botox and there is no pressure to do something you did not have in mind. read more

Highly recommend! No better dermatologist in Hawaii! It is so great to see all of the great patient reviews for Dr. Chong and how she has helped so many with chronic skin issues or concerns. I can attest to her successes as a doctor because she has helped my dad tackle rosacea. For myself, I've seen her more for treatments to help improve my skin and its overall appearance. Bottomline, whether it's treating serious medical issues or helping with appearance - Dr. Chong is very knowledgeable and very helpful. She is always patient and explains issues and options thoroughly. And as I mentioned, most important is that she gets results! read more

Dr Summer is everything I had been seeking in a dermatologist. I can't thank her enough for always going above and beyond. I appreciate her clinical approach yet keeping current with the ever evolving aesthetic trends. She is my one stop shop for great skin, a little aesthetics pick me up, and product to maintain in between appointments. She takes the time to give options, explain them in depth and allow for me to choose what I feel best fits my lifestyle. I can't recommend her enough. read more

Today was my 1st visit. I was pleasantly surprised with the overall experience. Dr. Chong was thorough without rushing I normally don't yelp but, this was such a good experience. She took care of what I came in for and then some. One word to describe Dr Ching is professional. mahalo Brian K read more

She did my lips and I've gone to get other consultations and she blew everyone else away. She was honest, efficient, and completely professional!!! I couldn't be happier! read more

Dr. Chong definitely is educated in dermatology. Very professional service without losing that special Aloha spirit that sometimes gets lost in today's fast lifestyle. I highly recommend her expertise with any dermatological conditions from simple acne remedies to other special cosmetic needs. Validated parking in the parking structure is easy and convenient. Her office staff greets everyone with a smile and complete discretion!!! thank you Dr. Chong! read more

I am over the moon with my results! Dr. Summer Chong is a magician that can do amazing work. From my consultation to the procedure I felt welcomed, comfortable and confidence that I came to the right place. The two procedures I had done were, check fillers (liquid-face lift) and nose contour (non surgical nose job). I felt little to no pain. Throughout my procedure Dr. Chong explained to me what she was doing step by step and let me look to ensure I was happy with the results. All I can say is that it is better than I could ever imagine! read more

I recently visited Dr. Chong because of acne I've been dealing with for over 15 years! I've went to other doctors, tried so many regimens, spent hundreds of dollars and nothing seemed to work. Dr. Chong prescribed me a couple of things to try and told me to come back to follow up on my progress. I saw huge improvements and my husband even noticed a difference (I didn't tell him I visited a dermatologist ) I'm so happy with the results and the BEST part was Dr. Chong made me feel comfortable during the whole visit! *my follow up visit was great and my skin feels and looks so much better! I would highly recommend seeing Dr. Chong!!! Oh and her staff were WONDERFUL too!!! read more

I am very impressed. I had a flare-up of acne in two painful locations, and messaged Dr. Chong through Yelp to take me as a new patient. She messaged me back and I got an appointment for the very next day. I was a little late due to traffic, but I needed to be there early to fill out forms. I quickly filled them out when I got there, and I was taken to the exam room where I could explain to the nurse in more detail where my problems were located. She then transferred my information efficiently into the computer so I could see that the correct anatomical spots where marked. I didn't wait long at all. Shortly after, Dr. Chong came in and looked at my problem areas. She was friendly, concise, attentive, and knowledgeable. I received 3 steroid injections like I had requested, since 2 months of antibiotics from my previous doctor did not help it to thoroughly go away. Prior topical gels were also irritating/drying my skin. Dr. Chong was open to my requests to try different approaches to treatment, since what I had been on for years already were not really lessening their occurrence. It would alleviate some of the inflammation and pain, but it wouldn't decrease the number of times and quantities where I broke out with crops of cystic acne. I was surprised by how cooperative Dr. Chong was. I assumed that since some of my lesions were already surfaced and oozing/draining (after months of having them), that she would just leave those alone to continue to heal. But she told me that she could help them move along further and I agreed because I could do without the significant amount of pain that they were still causing. She comfortably manually drained one lesion herself and it did not hurt one bit. Now it's like it wasn't even there. Dr. Chong addressed all of my concerns. She looked at everything that I had to show her. She even took scrapings from my skin to look under a microscope. Dr. Chong is well-informed of stages of diseases and knows how to act quickly. In my situation, waiting to heal on my own would be detrimental by causing more damage along the way. If I waited-out my condition, since it is autoimmune-related, I would have had more scarring and the condition would have tunneled beneath my skin to form permanent tracts where these cysts could emerge more vigorously. Leaving was quick too. The waiting room was at full capacity by then. Everyone else must've just got out of that traffic that I was in. There is a sign on the exit door to check-out before leaving. I went to the counter, paid for my office visit copay, and left. Since I saw how popular that office is, when I got home, I made sure to call right away and make my follow-up appointment to get the day and time that works for me. One more thing, I've been wanting to try a medication (it's not new, it's been around for decades) that my former dermatologist dismissed when I asked for it. Dr. Chong agreed to let me try it as long as my blood pressure was normal, and that I avoid high-potassium foods such as bananas and avocado. My blood pressure reading was normal, and now I will begin a 2-month trial of the medication. Everything that happened today was more than I ever got after years of being with my former dermatologist. read more

Dr. Chong is a gem. Open on Saturdays too. Never waited more than 5 minutes. Terrific Dermatologist. read more

Went again to see Dr. Chong and still am very pleased with my results. I cannot thank her enough for not only fixing my damaged skin but also making it look better. I HIGHLY recommend her for all of your skin needs. You will not be disappointed. read more

Dr. Chong is amazing!! I've been searching for a Dr. who can understand and relate to the stresses that can occur with a female of my age. Dr. Chong not only put me on a regime to get my outbreaks under control, but she also guided to a daily regime suited for me. We had a trial and error phase, but she was consistent with follow up and adjusting to needs of MY skin. She is very educated with the products and medicines she recommends and is very thorough with directions that not only treat my areas of concern, but also aide in progressive maintenance. I have been seeing Dr. Chong for 5 months and have been very satisfied with her medical care and direction. Her bedside manner is sincere, as well as her nurses and assistance. read more

We were 10mins early to our appointment, and were brought in to the operating room to have numbing cream applied. We were told that the doctor would enter in about 20-30 minutes, at which point the time was 9:50am. However, we experienced extremely unprofessional service and were not tended to for over 1hr 10minutes, where neither the doctor nor the nurses even bothered to check on us. The appointment had been run-over for more than an hour with no indication being brought up or apology presented. It was definitely an extremely unpleasant experience. read more