Requested a riser installed for easy access to tank to avoid the lawn being dug up when pumped each…read moreyear, since we have used them for pumping for 15 years now as a loyal customer. Explained this, was quoted verbally, charged upfront for the service (this came in handy for them later), service was completed, but installed several inches below ground level with no visible cover and they left. When calling to ask about this issue after the technician left, they stated I should have asked for a detailed quote upfront and had them scope/measure the depth onsite first, because the tank was at a depth where an above ground riser would have stuck 3 inches above ground. They said they "assumed it was the proper depth" when quoting me over the phone and not admitting their mistake- and even claimed they had explained this requirement upfront (which they did not). This is a clear example of taking advantage of the customer to get the job and trying to bait them into an upsell- because they tried to upsell me grading of the lawn to make the riser proper depth. Worst of all- they blamed me for their upfront quoting mistake. My only mistake was trusting them to quote/complete the service properly. Will not be doing business with them again since they charged for a service that has no value/did not accomplish what I requested.

I had Epping Septic Service come out to look at a pipe I had dug up by accident near my septic…read moresystem. Two people spent 2 hours digging around the rest of the pipe seeing where it was connected to. I wasn't connected to anything. I was charged $1,000 for 2 people for 2 hours each! I think $250 an hour is an unacceptable rate to charge for a simple task. I'll be sure to not use them again.

LaF was responsive! They were able to send someone out same day/ short notice to (1) locate the…read moreseptic (2) assess the situation (3) take immediate action w/ options for next steps to solve the problem! Really appreciate their pleasant & efficient service!

Chris was great very friendly and helpful, he worked hard to get septic tank very clean and he…read moredelivered!! Price was very fair compared to other companies that have gone up in price. If you want it done correct utilize Chris !!!

Lance and Dakota are Great to work with and are always very flexible and responsive, at reasonable…read morecost.

I couldn't be more pleased with the work and demeanor of the men on the job. I give 5 stars.read more

I encountered an issue when my septic system was blocked and backed up into my basement…read more LaPierre's was one of the only companies I could find in the local area that would pick up their phone after hours, and could actually give me some straight answers. I wasn't sure if I had access to the tank due to ice, and this is the only company that assured me if I had the lid handle exposed we could get to it. I requested to know how much it would cost for an after hours call (Saturday), expecting the price to be near double normal rate, to which the operator responded "an extra $25". When the problem turned out to be more severe than initially expected, the responding technician would not accept any payment, despite the 30+ minutes he attempted to clear the obstruction with the regular pump truck and metal bar. The responding technician offered to come out the next day (Sunday), despite the fact that his wife was actively going in to labor. I politely declined and requested we schedule for Monday instead, due to his situation. He showed up with more advanced equipment first thing Monday morning, and had the problem resolved within an hour. In addition to quickly repairing the problem, the technician took the time to explain the intricate workings of the system, proper maintenance, and steps I can try to take on my own to correct an issue before calling someone (This instance was severe, I would not have been able to correct without a professional). Excellent experience, and I hope that I can find a similar company for all my home needs.

I have a system that was put in 20 years ago. It was back filled with the same dirt that was dug…read moreout. The pipe broke with a large rock sitting on top of the line from the house to the tank. LaPierre and I do not know each other, but they helped me the same day I contacted them. In an afternoon, two people dug the line, with a small back hoe, replaced the pipe and used a load of sand, removing the junk off my property. They then seeded it. The invoice was very fair.

Great experience. Honest. Fast scheduling with competitive pricing. Efficient service.read more

I have used Gosse Septic for the past 13 years. One of my favorite services is that they send me a…read morereminder in the mail that it is time to have my septic pumped. I know that I am supposed to have it pumped every two years but time flies and it is easy to forget. They have always shown up on time and been competitive with their prices. I also feel that I could call the owner with any questions about septic systems (being in real estate) and he always calls me back even if it is late Friday afternoon. I would recommend them.

Great company, solid work. Actually was referred to them by a company that did not service my area…read moreand I'm so very glad that they did. Paige is one of those rare front people who is actually pleasant with the customers when you call. Tony did the job professionally and didn't complain about having to dig to find the tank cover. This should be the only place you call

Cameron's Septic Services is the gold standard for customer service . I have been a long time…read moreclient and have always enjoyed their professional and thoughtful way of treating customers. Tony is a top notch technician in every aspect. Many thanks to Tony during a recent problem which he took care of . Cameron's is highly recommended in my book. Give them a call ! Chuck Pierson Disabled USMC Veteran.

Bob's septic put in my special septic about 18 years ago. He always comes out when I need him and…read moreexplains what he is doing. So I have had excellent service for over 18 years. Thank you for all you do for me. Jayne Brent

Bob's Septic service did a great job pumping and inspecting our two systems. He was prompt,…read morecourteous and thorough. We will hire him again.