We brought my SO's black Dodge Ram to this location although we live closer to the 31W ByPass…read morelocation. We noticed this location wasn't very busy and we had extra time before the theater movie. Mr. Paladino (think first name is Michael) was very professional and proficient. We had a coupon and he accommodated us with the targeted coupon. Every other employee we saw appeared to be busy either cleaning or working on the two other cars that entered after we did. It was obvious that Mr. Paladino was shift leader/management of that shift but he was in charge without being arrogant or pushy. I interacted with two or three other employees while we waited and even had my earrings complimented (I have audacious earrings ;) I liked the fact that staff did NOT seem rushed and the process was done thoroughly and satisfactorily. An oil change using synthetic oil does cost significantly more and we were thankful for the excellent coupon. However, it's a better value than any of the dealerships.

When they say 'Full Service' they mean it. Couldn't be happier. No wonder cars are lined up…read morewaiting to get in. Well worth the 45 minute wait.

Little above normal auto repair prices but they get the job done right…read more Dont even consider tires here though too high for exact same tires anywhere Excellent oil change place and they mail good coupons out

Beware! I was over charged by at least 5 quarts of oil. My bill was $246.08 for an oil change on…read morea Diesel engine. Invoice shows 5 qts at 52.00 then 8 additional at 131.20! What a rip off. As a single female traveler, from out of state, I felt very taken advantage of and do not recommend.

super friendly and super helpful. overall a very positive experience. the tech was on top of…read moreeverything.

I probably should've done my research ahead of time but I was desperate for an oil change and I…read moreneeded it quickly. The good thing about Valvoline Instant Oil change is... it's instant, or nearly so. Just drive up, you may have to wait a few minutes, then they can get the oil change done in 15 min (or in my case, 10). So it was a successful trip because the oil was changed but it ended up being more expensive than the local shop I've been to before. They will try and sell you things (air filter, etc) so just be prepared with your answer. I appreciate the speediness of the place but don't think it was worth me spending an extra $20 for the oil change. I'll probably stick with the local place next time.

I had the oil changed on my Subaru WRX at Crossroads Express Lube and had nothing but a good…read moreexperience. Quick service and I wasn't oversold on any additional service items/ parts. Most of the time I take my car to the Dealer to eliminate risk of potential complications due to being unfamiliar with Subaru hardware, and without a Subaru dealer in Bowling Green, I was a little worried about finding a good spot to get the work done. The guys who performed the work on my car quelled all of those fears very quickly. The main technician was excited to see the car in the shop, and we had a good discussion about affordable sporty cars, which always warms the car enthusiast in me. I was in and out of the shop in less than 45 minutes (with one other person in front of me, and only 1 bay open, mind you). It'd be nice if both bays were open at all times, but I understand the logistics of a small town probably don't make this a viable option. All told, great work to the Crossroads team. Don't hesitate to bring your car in for an oil change if you're looking for a good value and quick turnaround!

We have used this oil change place a long time because it is local and we want to support local…read morebusinesses. on 7/23/2024 my husband stopped for an oil change. He was told they were closing in 5 minutes and couldn't do it. In my book if they don't want to take anymore business, close it up early. It was an eye opener for us. Sadly, it was our last visit to this business. My husband did get an oil change today but it was in town and will be from now on. It's bad business to turn away customers.

Having a reliable technician come to me was super helpful. Could not get truck to start…read more We ended up replacing the battery, couldn't have done it without help Quality, affordable services I highly recommend Andrew's mobile services !

Showed up on time. Got my alternator installed pretty quickly. Didn't charge me an arm and a leg…read more Also very nice and respectful. Overall a great experience would definitely recommend him to anyone and will definitely be contacting him again for future work.

Robbie + the team at this shop are ANGELS. I was 7.5hrs into my drive and just needed one more hour…read moreto Nashville. Suddenly I get a notification that my battery stopped charging and my alternator needs fixing with less than 30 minutes until stranded. This shop was the only shop that didn't turn me away. Not only did they squeeze me in, they did it with such care and kindness that no other businesses felt the need to give me. GREAT shop, AMAZING management and fairly priced! Support businesses filled with people that actually care

Paul Milligan is an absolute rock star. he was very thorough with his checks and did great job…read morewith my tires and breaks along with my oil. will absolutely recommend coming back.

Wait time for a scheduled oil change should not be 4 hours. I was on time for my appointment and…read morethey still managed to take four hours

I have been using these guys for years and they have always been exemplary. There service is…read moreexcellent and their customer service is extremely good - particularly considering obviously dealing with more than their share of less-than-courteous customers. Their jobs are not easy, but they do them very well.

Bait & Switch Alert: Fast Lube on Campbell LN BG KY $23.99 Oil Change Special Costs $41.38 with…read more"special oil filter," extra oil, and extra labor, extra charges, not informed until card swiped.