My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

Sandy is a dedicated, hard working, genuine person who takes much care in his work. He quoted us a…read morevery reasonable price for an auto body bumper repair and had the work completed in a very timely fashion. He did an excellent job but most of all, I appreciate his sincerity in his work. I'd highly recommend him

Sandy, the owner is a top notch professional who does excellent work. I had sap on top of my car…read morefrom a tree and he was able to remove all of it in a timely manner and fair price. I highly recommend him for any paint and body work you may need to have done on your vehicle.

Exceptional service department. Nikki & Mary Beth took great care of my vehicle.read more

This is really a great dealership with great people. Understanding, pleasant to work with and…read moreunderstanding what you want in a car. It is my pleasure to certainly recommend this dealership without any reservations

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

Travis did a great job! I highly recommend this business. Very professional and honest. I am very…read morepleased with the work. They even brought me to work, and they bought my car to me when it was completed. What a convenience that was. Travis, many blessings to you and your business.

Did a great job on my car. We noticed that there was one area that needed a slight touch up. They…read morecame back to our house and promptly addressed the issue. Looks good as new.

Finks unlimited collision did a great job on my car. I highly recommend them. I would definitely…read morerecommend this place.

From the owner: Finks Unlimited is a family owned and operated business here in Concord, NC. We can help with all…read moreof your collision repair and paint needs. We specialize in quality repairs in a timely manner, when dealing with your personal or commercial fleet of vehicles. It is important to us to give hands on care while navigating you through the insurance claim process or to prepare a fair estimate when paying out of pocket. When the unexpected happens, lean on Finks Unlimited. We are here to serve you!

I spoke with R. and we settled on a price in writing which I thought was fair considering the…read moreamount of work I wanted done on my vehicle. Shook hands, agreed on price, I would return next day with a down payment check. The next day, the secretary Reg. called and said that R. made a mistake in figuring the quote and the owner wanted $300 more for the job. Husband and I talked about it and decided that there was nothing to stop them from raising the price $3000 once they had my vehicle taken apart. I'm not saying that they would do that but what would stop them? Certainly not a written estimate. I considered that estimate a contract once R. had signed it. I intended to keep my end of it. Went back to their shop, turned out it was a miscommunication, there was no math error but the price was still $300 more just because the owner said so. They wanted to discuss it further, "call the owner," "talk about it see if he would change his mind," but frankly at this point, I was pretty much done. I took my key and vehicle and went home, grateful that I had not done business with this company and that I had waited until the next day to come back with a check. Also I couldn't find anyone who had done business with this company for either good or bad so I decided to go to someone else just because I didn't know them. They have been in business for a long time. They lost a job over a $300 difference. Perhaps your experience was or would be better. Mine was not. In the future, I think they would benefit from some continuity in their relationships with customers. Set a price and keep it. Set a timetable and keep it. Communicate clearly, consistently and specifically when someone is handing you a check for that much money.

From the owner: A full service Automotive Repair Facility. Collision, Painting, Frame Repair, Performance upgrades,…read moreCustom Fabrication-Modification, Electrical And much more..Don't let our competition OR your insurance company fool you! It's YOUR choice on who you want to fix your vehicle after an accident.Don't let a new fancy shop, smooth talking repairman or your insurance company talk you into sending your car to the wrong shop or a shop of their choice, you more than likely will regret it in the long run!9 out of 10 times these places are working with the insurance company to fix your car as cheaply as possible so they both are making money off of you! If you want an honest shop to fix your vehicle right the 1st time and stand by their work then you need to come see us at Southern Customs Body, Paint, Frame & Collision, Where we take Pride in your Ride!