Great service! Dr.Bronge and his staff are wonderful. Both my husband and I were new to the area a…read moreyear ago and glad we are now his patients. I also had a problem with my contact in one eye a couple of months ago and they were able to get me in right away. He's got a good sense of humor too.

My experience and service with Matthew Bronge was the worst I have had with an Optometrist. His…read moreperscription for my eye glasses was not correct. My Insurance Company told me to have him do a reexamination since they had already paid him for that visit. When I saw him and told him his perscription was wrong and needed corrected he would not take responsibility for the mistake. He was offended and didn't give me a complete exam. I was also charged for that appointment which I should not have been since I was there due to a mistake he made on the original exam which he was paid for. I am filing a complaint with my Insurance Company and the BBB. Do not waste your time or money seeing Matthew Bronge he doesn't stand behind his services.

Dr. Hwang is an excellent surgeon. I had two cataract…read moresurgeries with him. He is part of an organization that provides free eye care overseas. I can't say enough good about Dr. Hwang and his office. Dr. Nguyen and Dr. Ong are outstanding optometrists in the practice. The front desk is very efficient and pleasant. The assistants who first screen you at your appointment are kind and knowledgeable. Wait time for OD care is short. Highly recommended!

Dr. Hwang has been my Opthamologist for many years. He is an excellent doctor, takes his time…read moreexamining my eyes, answers any questions I may have, and very kind.

I highly recommend Dr. Tsai. He was very thorough, patient, and professional, and took the time to…read moreexplain everything clearly and address my concerns. I also appreciated the careful follow-up and referral to another specialist for further evaluation. After multiple examinations, I was reassured that my eye was stable. Overall, I had a very positive experience and would definitely recommend Dr. Tsai.

I honestly don't even know if Dr. Tsai is good or not. I was not able to even get the appointment…read more His Concord's office phone is broken. So I called the Oakland office, maybe they would be able to make an appointment. After 10 min on hold, they hang up.

Wait time is ridiculous. I had an eye appointment at 9:15 and was not seen until 10:15. Parking is…read moreon the street and you have to pay ($3 for 1.5 hours). I had to bring my baby and could not get out to put more money in the meter. They book appointments every 15 minutes and clearly they need to allow more time between appointments. However, dr. Horn is great.

Saw Dr. Horn on Powerball Wednesday and although I didn't win the 225,000.000 I still feel like I…read morehit the jackpot finding Dr Horn! Amazing! He is personable, patient, knowledgeable-I love that he personally called me back, gave eye contact and a genuine smile when introducing himself. He educated me on the risk that I have for certain eye problems and why. The time was used efficiently and the support staff was just great. Look forward to my next annual ck up!!!!!

I am deeply disappointed with the unprofessional customer service experienced today when dealing…read morewith an appointment for my employee. Our employee arrived for his scheduled appointment today, but his necessary translator did not arrive. When I called to resolve the issue and suggested reaching out to the insurance carrier to see if there was a coordination mix-up, the representative, Shana, became extremely aggressive and rude on the phone. Instead of providing the customer support we needed, she claimed there was no one available in the entire building who spoke Spanish. Throughout the call, she refused to let me get a word in. When I politely asked for her supervisor's name, she completely bypassed my question and hung up on me, refusing to provide any management contact information. I called back immediately and was connected with Brandy, who was very kind, professional, and helpful. She was able to provide the name of the supervisor, Denise Kurt. While I appreciate Brandy's excellent assistance in a stressful situation, the behavior exhibited by Shana is completely unacceptable for a professional medical office handling sensitive worker accounts. Management needs to address Shana's conduct and communication immediately

Unprofessional and Disrespectful of Patients' Time…read more My mother's appointment was scheduled for 1:20pm, yet we were kept waiting 51 minutes before being seen. There were no updates, no explanation, and no apology from the staff or the physician. When I mentioned--calmly--that my mother's time should be respected and that appointments should begin reasonably close to their scheduled time, Dr Gilbert replied: "Well, sometimes it works that way and sometimes it doesn't." That statement, paired with a complete lack of acknowledgment for the delay, was unacceptable. It reflected a dismissive attitude toward patient time and basic professionalism. I remained polite and civil throughout the interaction, but left with the impression that punctuality and patient communication are simply not valued here. If you expect respect, accountability, or even a simple apology for excessive wait times, I would advise seeking care elsewhere.

I have been a patient of Dr. Prasad since 2013, and I cannot recommend him highly enough. As a…read moremilitary aviator, maintaining exceptional color vision, visual fields, optic nerve health, and overall eye health is critical to my career. Dr. Prasad has kept all of these in outstanding condition for over a decade. He is equipped with state-of-the-art diagnostic technology and, more importantly, he is incredibly thorough and genuinely caring. I never feel rushed during my visits -- he always takes the time to listen and provide thoughtful care, never treating me like just another patient. Thank you, Dr. Prasad, and your entire team for your outstanding care and dedication!

I highly recommend Muir Eye Care. Muir Eye Care promptly returned my early-morning phone message…read moreand arranged a same-day appointment. Dr. Arun Prasad and his medical assistant, Dianna, using advanced diagnostic technology and drawing on his Dr. Prasad's extensive experience as an eye surgeon and ophthalmologist, enabled Dr. Prasad to quickly identify and confirm the issue and provided the necessary laser treatment within 48 hours. I am sincerely grateful for their prompt response, expertise, and exceptional care. Additionally, their facility was beautiful, modern and clean and further re-enforced their professionalism and care for their patients.

I was referred to Dr. Nam by by regular ophthalmologist. My experience with his staff, the surgery…read morecenter, and especially Dr. Nam is nothing less than outstanding. The knowledge, caring and expertise by all were a very welcome exception considering what I'm hearing from quite a number of my friends. Should you need a cornea or cataract specialist this practice is a must. I can't recommend this office enough. 2700 Ygnacio Valley Rd Suite 150, Walnut Creek, CA 94598 (925) 268-0338

Friendly staff, knowledgeable, patient and explained everything thoroughly. Terrific job on my…read morecataract surgery lens replacement. Absolutely a great outcome

I've been a patient of Dr. Feiz for several years. He is very professional and knowledgeable. His…read morestaff is friendly and helpful. The office has state-of-the-art equipment. The eye tests are easy and fast. I scheduled a cataract surgery for my right eye. Dr. Feiz explained the procedure and costs. I decided to get the upgraded lenses. So far, I am happy with the results. I will get my left eye done by Dr. Feiz.

A nice place with a quality team. They helped with my aunts cataract surgery. Front staff is very…read morenice.