My go to for watch and jewelry repairs and or purchases. You get what you pay for; excellent…read moreservices and quality. I've been going here for 15 years

2nd UPDATE Following the owner's PM apology admitting they 'fell short' on transparency, I…read moreresponded to them to resolve the overcharge. Despite acknowledging their error, the owner has completely ignored my request for a partial refund and has offered zero remedy. It appears the apology was just lip service.

This is the only place you should be going for a wedding ring. They custom made my wife's ring and…read morehave serviced it for years. They made upgrading a breeze and I just had to pay the difference. I got 3x the ring for 30% cheaper than the small rings at other places. If you're shopping for a ring and want something of great value and to be proud of. This is the place. If you want something no one else has. Let them create it. There's no better place in the state of Utah. Take it from a Jewish guy that excessively shopped around before stumbling upon steve at Rocky Mountain. This place is exactly what you want if you love your wife

bought a beautiful Diamond band, was so pleased I had some diamond earrings made. I selected the…read morestones and they had the setting done in gold, they were finished in a week! Super impressed

I dropped a 14kt ring and it got a little scuffed up. I brought it in, and it got patched up in…read moreless than 5mins! The owner is really kind and also does custom jewlery. It was really cool to find someone with so much expertise near me! Perfect place for any jewlery repairs you might have with a pretty quick turn-around!

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

DJ was so helpful and informative during our visit. We walked in and he was instantly attentive and…read moreready to answer our questions. The way he educated my partner and me on style, size and cost was very enlightening and quite a relief. We are looking forward to creating a custom engagement ring with the expertise of DJ and the skill and craftsmanship of Dan the jeweler. We have full confidence that they will help us create something beautiful, unique and sentimental to last for decades to come! Thank you, DJ!

When I needed to resize my wife's ring they helped out super quickly and did a great job cleaning…read moreit too!

My husband worked so hard & saved for months to get me a beautiful custom engagement ring. My…read moregorgeous band was purchased elsewhere and I had Sierra West mount the 3 carat center stone I purchased from them. I never received the appraisal that was promised upon completion so I could not get insurance. After ONE year a prong broke and my center stone completely fell out. My heart was shattered. I reached out to Fred and was told I should have gotten my prongs checked twice a year. That would have been good to know before it was too late. He offered to replace it with a CZ and so generously wave the $50 charge. If you don't want to be gutted like I was, I would recommend going to another jeweler for custom work but if you do decide to trust these people insist upon more than 4 prongs being used to hold your investment together and make sure they give you the appraisal so you can get INSURANCE. I was so disappointed in the entire experience I decided to purchase a replica under $100 and it has lasted years now without a single issue. Price really doesn't matter, the craftsmanship (or lack thereof) does.

I was impressed with this jewelry store in Murray and how much time Fred the Manager spent with me…read moreand gave me such great customer service! He was very knowledgeable and helpful to help me to find the ring setting and the diamond that I was wanting.

Just found my forever jeweler! Walked in to have a watch band adjusted and was treated like a…read morelong-lost friend. Thank you, John, for your kindness and impeccable service. Walked in for a fix, walked out with a new ring and a new jeweler, and a bracelet in due time!

We are grateful to the J. Brooks Jewelers team for their professionalism, outstanding customer…read moreservice, and quality craftsmanship. Jamie Branscomb has been the best advisor, offering us expert feedback and suggestions while also communicating timely updates. Thank you for helping us design our perfect engagement ring. We could not be happier!

This place doesn't adhere to their posted hours, just be warned. I've shown up twice to locked…read moredoors during their open hours. First time I figured was a fluke, but the same thing a couple mos later. I won't be trying this place again.

I have been a customer with Diamond's custom jewelers for many years and I find the work is done…read morethere very appealing and classy. I also like the friendly atmosphere it feels more like family than business. Ines Clark

The staff was helpful but also respectfully left space for me to explore. The discount I got made…read moreit such a sweet deal. Highly recommend.

Carrie Michelle and Mike truly treat you like your Thier best customer .it makes my day every…read moretime I go in there. Josh and Bryan are also amazing.. who knows that many people at a jewelry store??? Come on! Great pricing ..honest company.. truly a GEM. Check them out.. they really have some cool different pieces.

Really helpful, reasonable, and great chocolates, will recommend! The rings we got were amazing!read more

We have purchased several pieces of jewelry from this jeweler over the years, including my…read moreengagement ring and wedding band, my husband's wedding band, and other jewelry. (Well over 14k) We loved my engagement ring so much that we continued coming back, and we even referred my sister, who also spent a significant amount of money here. We genuinely wanted to support this business, which is why this experience has been so disappointing. The first issue was with my wedding band. We were repeatedly promised it would arrive before our wedding, but it didn't. After being reassured multiple times that it would be here in time, it didn't arrive until after we returned from our honeymoon. While frustrating, we moved past it. The bigger disappointment has been my husband's wedding band. Before purchasing it, we specifically told Amy that durability was our biggest concern. We wanted a ring that would hold up to everyday wear, and we were assured this was a great choice, especially for the price ($500). We were even told it was durable enough that wearing it to the gym wouldn't be an issue. Within the first week, it was already scratched. After only six months of marriage, I reached out. The ring looked so worn that even the owner reached out and told us she was disappointed with how it had held up. We were told to come in and choose a different ring. When we arrived, however, Amy explained that our only options were to downgrade to a less expensive ring, purchase gold, or reorder the exact same ring. Since this was his actual wedding band and it carries so much sentimental value, we chose to reorder the same style. We were told it would take about two weeks and that it would be overnighted back to us. Two weeks passed with no update. I had to reach out myself, only to learn it had been backordered for several more weeks. No one contacted us to let us know about the delay. Although we brought the original ring in back in February, the replacement wasn't ready until May. After finally getting it back, my husband has only worn it during normal everyday life and work (he hasn't worn it to the gym this time.) Yet it is already scratched again and already looks worn after such a short time. We haven't even been married a year, and we've already gone through one replacement ring. That's incredibly frustrating for something that's supposed to last a lifetime. We also weren't offered a refund when I asked about it. Our only options were to downgrade to a less expensive ring, pay to upgrade or reorder the exact same ring that had already failed us. That didn't feel like much of a solution. The fact that a $25 Amazon ring has held up significantly better than a $500 wedding band says everything. What makes this so frustrating is that we weren't just first-time customers. We trusted this jeweler with one of the biggest purchases of our lives, continued purchasing jewelry here, and confidently referred family because we believed in the business. Instead, we've been left disappointed by the quality of the product, the repeated delays, the lack of communication, and the lack of a meaningful resolution. Unfortunately, based on our experience, I can't recommend purchasing a wedding band here. Attached is a video of the ring after 6 months. Which is suppose to be black VS when we bought it.