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    Hyatt Centric

    3.9 (354 reviews)
    PriceyHotels
    Open Open 24 hours

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    Pool area
    Victor H.

    During my second week in NOLA in mid August, I switched up to this hotel. While I'll miss my time at the Barnett, I'm pleased with my stay here for several reasons with these being the main ones: 1. LOCATION! You're smack-dab in the french quarter section and surrounded by tons of great culture including restaurants/bars/shops. Everything was within walking distance including my night strolls to Pat O'Briens and whatever was on Bourbon Street. It's liberating stepping outside and knowing wherever you turn, there was gonna be something unique about the big easy that awaited you! 2. Amenities; There's an outdoor pool that has plenty of seating (although I prefer the Barnett's rooftop pool), a clean and bright exercise room, a restaurant/bar near the front desk that serves some pretty good drinks/eats, and a lobby area with some comfortable seating. 3. Customer Service; The employees from the front desk people, bellhops, bartenders, and valet parkers were all polite and accommodating. Part of the reason I love staying at Hyatts is how they value you being a member and staying with them. The love was felt and reciprocated! 4. The cleanliness and design of the room; I was on the second floor and my room was spacious with access to the courtyard area in case I wanted to enjoy the night sky. Bathroom is spotless with plenty of towels and the bed was comfortable. Valet parking is also here although pricy at $50/night. Definitely would stay here again!

    Katt A.

    We usually stay at another hotel on bourbon but , the lawyers seminar was moved here. We enjoyed this hotel very much! Jabori the hotel staffer goes above and beyond! Ken at the hotel bar is great and the drinks are perfect and the food at bar was awesome! We had the charcuterie board and a hamburger and onion rings. Ken made a drink called French 72 ( I think ) anyways was very good! Loved the courtyard and the balcony !

    The club sandwich was fantastic at the restaurant/bar Holmes. $19 and worth it
    Crystal S.

    I spent 4 nights here and just loved everything about this hotel. Location is great. The AC works well. They have happy hour M-F. Staff were so nice. Martha at reception was great. Jabari was so helpful and friendly. My room was spacious with a small shared balcony. Very quiet, my balcony faced the courtyard. It was unfortunately too hot during the day to enjoy, but I liked sitting in the evening, sipping a cocktail and reading a book. There is a daily 'resort' fee which I'm not too happy about. Included nothing I needed except 1 daily jazzy pass for the local trolley and bus. They have a pool which I didn't use but looked nice.

    Beatrice R.

    I'm currently staying at the Hyatt Centric French Quarter for a 3-night trip, and I'm already pretty disappointed with the experience so far. I was told the rooms were newly renovated, but our third-floor room facing Canal St doesn't reflect that at all. The layout is oddly shaped, the finishes look cheaply redone, and several things are already falling apart. The shower head is coming off the wall, there are stains on the ceiling lights, and only two outlets in the whole room actually work. Noise has also been a problem. Thursday night was quiet because of the rain, but Friday night was extremely loud -- music from outside started around 6pm and went until almost midnight. With how the hotel is built, I don't think the noise really stops on weekend nights. The TV won't connect to Chromecast even though it's advertised, so we haven't been able to use any streaming services. On top of that, valet is $50/night, which feels steep for what you get. The property itself is a maze. The lobby is beautiful, but once you get past that, everything feels old and musty. No water bottle refill stations anywhere, and while they offer complimentary bottled water, they only give them out one at a time -- which just feels unnecessary. I still have two nights left, but at this point the stay hasn't lived up to the Hyatt Centric name or the price. I'm hoping the rest of the weekend goes more smoothly, but I wanted to share my experience so far.

    Creepy artwork in rooms directly across the bed
    Jewelia C.

    Great location, kind of creepy LOL. Stayed here for a work trip and it was an okay stay. The main lobby and bar area felt modern and updated but the rooms felt a bit outdated. My room looked out into a courtyard and the balcony was nice but it was a bit awkward that it was shared with the room next door so I didn't really go out there at all. The decor was so creepy - there was this big creepy artwork right in front of the bed and I hated it so much lol. A few of my coworkers heard weird noises throughout the night and one of my coworkers who was staying on the top floor said they heard scattering running/footsteps above her... we all basically got freaked out and further freaked each other out and couldn't wait to get out of the hotel lol!

    King room bathroom
    James S.

    If I could, I'd give a 4.5 star review but am rounding up. Overall, a really good one night stay. As a Hyatt Globalist, I was happy with my stay. The location cannot be beat if you want to be in the middle of it all in NO, being a block from Canal and Bourbon streets. Also, for Christmas they decorate nicely and offered complimentary wassail in the evening. All the staff I encountered, from valet, front desk, bellhop, bartenders were friendly and helpful. Prior to arrival I requested a quiet room and received a 4th floor (highest) corner room facing the interior courtyard. The room was extremely quiet, I didn't hear neighbors or street noise. The on-site restaurant, Holmes, was good. I had a light dinner (red beans, rice and a side salad) and breakfast (ham, eggs, fruit and coffee). At checkout the bill was accurate and valet was quick to bring my car around. The only area where improvement is needed is in the Holmes bar/restaurant area. While the bartenders are friendly they're very slow but it seems to be because they're understaffed. I'd definitely stay here again if I wanted to be near Bourbon. If you're a first time visitor, this would be a great choice.

    Front viee
    Mei-ling A.

    The Hyatt Centric has a great location if you want to stay in the French Quarter but away from the craziness of Bourbon Street. You can easily walk to restaurants, shops, and attractions, and the hotel is connected to places like Red Fish and Hard Rock Café, which is convenient. The hotel itself is only four stories, but it feels like a maze -- probably because it's been renovated several times over the years. The elevators are surprisingly slow for such a small building. Our room on the 4th floor had high ceilings, which was nice, but there wasn't much of a view and we could hear street noise at night. What really surprised me was the $25 per night "destination" or "resort" fee that wasn't mentioned when we booked through a third party. For that price, I expected more amenities -- but the internet was slow, and the service was just okay. Overall, it's an average stay in a great location, but between the high price and extra fees, I'd think twice before staying again.

    Fitness center
    Jimmy H.

    This hotel and the Hyatt chain in general is showing its age in subtle ways. The main lobby and bar is very nicely done but the rooms and residential floors definitely have some minor but notable wear and tear issues. Check-in was weird and frustrating. Was offered online checkin via email, so I clicked on it, went to a website on my laptop browser, checked in successfully, including receivinga confirmation email later that my "room is ready." On arrival, I was told that 1) check-in was not completed, 2) I had to complete the process via the app, and 3) there was a $50 early check-in fee unless I did it via the app. After some arguing, the front desk clerk gave me early check-in for free, and they advised me to use the app next time for a smoother experience. Eh... this was not a good start. In other operational foibles, my original reservation email included a Destination Fee ($25+/night) but I had booked with a group which had negotiated that fee away, unbeknownst to me. So I budgeted for the Destination Fee and then on checkout, was told it wasn't applied, and was charged a lower balance than I expected. At least the balance was pleasantly lower, but clearly, their computer systems aren't keeping up with the times here. And I would have spent my money differently on this trip had I known. Some miscellaneous stuff: Older carpets on the residential floors inhibits roller luggage movement; elevators are slow and clanky, like from the 1980's or something. For remote work: Wifi was spotty (both the "public" and "guest room" ones), cutting out every several minutes for 30+ seconds at a time on my first day. In my room, there was no desk, but a shallow couch with a large-ish round cafe table in front of it. This was minimally ergonomically suitable for working on a laptop, but then there weren't easy electrical plugs nearby. I ended up at coworking spaces nearby, costing me ~$65 total during the three days I needed to work. On the plus side, the gym is reasonably well-equipped and spacious. I especially like that there's a cable machine, a pull-up bar, a couple of adjustable benches, and a reasonable selection of dumbbells. Enough versatility to get a full body weight lifting session in. Another plus is the lobby, which is quite beautiful and has nice vibes. Bathrooms: About standard for a mid-range hotel. Not fancy, but clean and functional.

    Hotel room balcony
    Juan C.

    The lobby is really nice. We checked in fast and there's a concierge in the lobby that can help you book all kinds of tours.

    Yessss, it's true!
    Margaret W.

    Hotel is located in a great area for Bourbon Street. But without the noise. We had just a short walk to enjoy all that Bourbon Street has to offer. The nightlife is unparalleled to any place I've ever been. Super fun! The staff is helpful & friendly. Especially Diana, at breakfast. Our server, Michael, did a great job. We're having a great time here! Room and bed are very comfortable & clean. We met, Ali, the general manager. He was so nice and greeted us as we came and went from the hotel. We shared some great stories about our travels and he's a great ambassador for Hyatt!

    La'Krista D.

    Great customer service from start to finish. The Bell hop Eric was phenomenal. I would return on the strength of his customer service alone. Ashton was also great(Valet) and the entire valet staff. We had more interaction with them more than anything. Jabari was also kind and Raj at the bar was very nice and helpful. The rooms and entire facility were both beautiful and well-maintained. They offer complimentary drink vouchers at check in and there's pool access. The location is in great walking distance of bourbon and canal street. We were not made aware of the valet parking fee, self parking etc. We were not aware until checkout. There is self-parking available to sure of the fee however valet parking is $50/Nightly. Great eating places in walking distance. I would certainly return. There is a kitchen Available with great food and drinks. Their onion rings are phenomenal. The water and towels are both hard and rough on the skin and body so bringing your own towels atleast would be great.

    Stained curtains
    Adrian S.

    Prime location, warm staff, and a lobby that whispers "luxury." Then you open the door to your room and it screams "plot twist." Ours featured a half-done cleaning job, a damp mystery odor, no flat sheet, and stained curtains for ambiance. Hyatt, this was less five-star comfort and more escape-room challenge. Ewww.

    pool
    Kimberly T.

    Had a nice stay at Hyatt Centric. Aside from pricing, I also chose the hotel due to its location (specifically due to its close proximity to Acme Oyster House! haha and also maybe bourbon street). I love that they have an area where vehicles can load and unload properly and with shade too. The hotel is pretty much walking distance from our point of interests such as Court of Two Sisters, cafe beignet and du Monde, Royal St, Jackson Square, Acme, Bourbon st, French coffee truck, cafe fleur de lis and so much more! and after all that walk under the summer heat, man was it a life saver to have such a close hotel and be in an air conditioned room! They have a huge pool (which we didnt get to use) and rooms with balcony. Our room was at the opposite side of Acme so it was in a much quieter area at Iberville st. but if you prefer to see some hustle and bustle, it may be best to request one by Bourbon st. Maurice the music often plays live there too and it would be great to hear his music from the balcony. overall we really had a good experience at this hotel. Room was spacious and clean. No issues with with the restroom or with anything for that matter during our stay back in June 2023. Whew!

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    best hotel in new orleans! location? perfection. breakfast? delicious. room quality? baller.

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    Review Highlights - Hyatt Centric

    Everything was within walking distance including my night strolls to Pat O'Briens and whatever was on Bourbon Street.

    Mentioned in 87 reviews

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    Hotel Monteleone - Upgraded signature room. Worth it

    Hotel Monteleone

    (1.1k reviews)

    $$$

    French Quarter

    From the moment we arrived at the Hotel Monteleone, we knew we picked the right place. Every…read moreinteraction from the bell staff and front desk to the employees throughout the lobby was warm, welcoming, and genuinely memorable. One of my favorite moments was chatting with a gentleman in the lobby who helped with our luggage. We mentioned we were visiting from Pennsylvania, and he shared that his very first job was in Pennsylvania and actually knew our area. It was one of those authentic conversations that makes you feel more like a guest than just another room number. Our room in the older section was spacious, comfortable, and beautifully maintained. Housekeeping and the nightly turndown service were exceptional. We also spent plenty of time at the pool, where the staff and bartender were fantastic. The drinks were great, the food hit the spot, and the Fourth of July pop-up DJ made for a really fun afternoon. The service was so personal that one of the bartenders recognized us by name when we ran into her on the street a few days later. The only miss during our stay was the famous Carousel Bar. We never managed to get seats at the actual carousel during our four nights--which is understandable given how popular it is and being the 4th of July weekend. We did sit just behind it. Unfortunately, the service there was noticeably unfriendly and felt completely out of step with the incredible hospitality we experienced everywhere else in the hotel. That one experience wasn't enough to overshadow an otherwise outstanding stay. Between the beautiful historic décor, unbeatable French Quarter location, easy access to everything, and a staff that truly cares about its guests, Hotel Monteleone absolutely lived up to the hype. We'd stay here again in a heartbeat.

    Well... Good news and bad news. The hotel is beautiful and…read moremost of the staff are sweet... However! In an emergency they are a wreck. A transformer went out and knocked out the power. I don't know why that took out the water, but it did. Noights, elevators, or toilets from 10 pm to 6 am. No emergency plans- people sleeping in the lobby, all restrooms locked, no one with information, no help for those with medical needs, no information and not even a compassionate voice at the front desk. Where was the manager? My husband's CPAP requires electricity. Our phones died. It was a mess. After all New Orleans has been through, you would think they would have better contingency plans.

    Hotel Le Marais - Cute bar very quiet

    Hotel Le Marais

    (189 reviews)

    $$

    French Quarter

    We stayed here 3 years ago and loved this hotel, unfortunately, upon our return in 2025 it's clear…read morethis hotel is being run down. Paint in the room was chipping, mattress was stained, but overall these were things we could ignore. However, something we couldn't ignore while using the bathroom in the middle of our first night, was that we found we weren't alone. There were 3+ cockroaches hanging out near the tub and a few scurried away before we could kill/photograph them. The next morning we went to the front desk, got our refund and switched hotels. Front desk staff was AWESOME, so kind and quick to help us. However, after we asked to cancel our stay and went back up to the room to get our bags and leave, one of the hotel housekeepers decided to come up to our room and "confront us". She wanted us to show her the cockroaches (that we had killed and flushed) and tried telling us she's never seen a cockroach at Hotel Le Marais before, basically calling us liars. Lol, well, here's some pictures to prove it. Let's ask the audience. Positives: The front desk staff was exceptional. Very helpful, very kind and knowledgeable. It's located close to Bourbon and has a nice courtyard. Negatives: ROACHES IN THE ROOMS, confrontational housekeeper, thin walls.

    Great location if you want to be near all the action. Loved some of the restaurants that were…read morewalkable. I reserved this place because of the amenities and they do a great job advertising with beautiful pictures. Downside is it doesn't look as beautiful as the pictures and the pool area is a lot smaller and not as kept up with the property. More like a birdbath than a pool to dip into. Upside is the staff is very friendly, they have a bar they reopened, the air conditioning works great, and room service comes every morning if you'd like. Overall we enjoyed our stay and would recommend this place.

    Bourbon Orleans Hotel - Lobby

    Bourbon Orleans Hotel

    (446 reviews)

    $$

    French Quarter

    In the somewhat middle of it all... and that is the way we wanted it. We wanted to be close to…read moreBurbon Street, but not on Burbon Street.....I have to admit, when we pulled up (after a lengthy drive) I was a little worried, but all of that worry went away once we walked into the hotel. The lobby is beautiful, the front desk employees were extremely kind and helpful. We reserved a room with 2 queens and a sofa sleeper - and we had room to spare!! it was a nice room for the 4 of us. and most importantly - CLEAN! We valet parked when we got there and did not get our car until we left

    We booked this hotel based on the Yelp & Google reviews and Reddit recommendations…read more The only PRO of staying here is the location. It is very conveniently located to Bourbon Street. The 2 things I care most about when staying in a hotel is a comfortable night's rest and a good bathroom/shower. The bed in our room was the most uncomfortable mattress I have ever slept on in my entire life. It was so mushy that when you laid your head down, you sunk so far into it that your legs were literally 45 degrees above your head. I ended up sleeping upside down in the bed with my head where your feet go in order to feel even remotely comfortable. The pillows were all extremely flat, when you put your head on one it sank so far your face was about 1/2 inch from the mattress. I had to use 3 pillows stacked on each other. I had a stiff back, neck and joints the entire time we were there. The 2nd issue was hot water. The first morning, we attempted to shower, it only got barely luke warm for me and when my husband showered immediately after he only got ice cold water. We stopped at the front desk that morning on our way out for the day and told the woman at the front desk. She said she hadn't received any other complaints so it must be specific to our room and she would send engineering there to look at it. (we were getting hot water in the sink). Later that evening when we returned to our room, we immediately tested the shower again and it was still ice cold. So we went back to the front desk to check if engineering had come. We spoke to the same woman from the morning who acted like it was the first time we were telling her this and she said the exact same thing. I asked if they were going to come ASAP because we needed to shower soon and we couldn't take ice cold showers. She ignored my question and answered the ringing phone. A manager happened to be at the desk and overheard our conversation. He asked what our room number was and said that because of the old building and the pipes the hot water takes longer to get there. He said this was a KNOWN Issue by the staff, management and the owner. He told us to run the shower for AT LEAST 15 to 20 minutes, simultaneously with the sink and it should get hot. He also offered to move us to a different room but when I asked if he could guarantee if we wouldn't have the same problem in that room he couldn't give me a straight answer. We had already unpacked everything and didn't want to go through that hassle without a guarantee. So we went back to the room and let it run for 20 minutes and it eventually got hot. So for the remaining 3 mornings, we had to set our alarms for 30 minutes earlier so we could get up and run our shower before hand. For nearly $300 a night, we felt that this was ridiculous. Old building or not, if its a problem, then either don't put people in those rooms, or get it fixed somehow. Why should anyone be subjected to an ice old shower or an inconvenience to their time because the owner hasn't done anything about it? We visited the hotel Bar, the Bourbon O'bar 3 times during our stay and each time we received TERRIBLE service. None of the bartenders were friendly to us, in fact they were pretty rude. Each time it took them at least 10 minutes to even take our order (by standing there and looking at us and not saying anything). The bar was not busy or crowded any of these times. They would then start making one of our drinks, put it down and make other people's drinks, leave and go into a back room, play on their cell phone, talk to each other, or carry the glass around while doing other things. My husband ordered an old fashioned and the alcohol was sitting in the jar with the ice for over 5 minutes while the bartender carried it around doing other things, causing it to get watered down. When making a cocktail, it should be completed from start to finish without doing other things in the middle. I ordered the Mardi Drop cocktail on 2 different days. The first time, it was actually very good. The 2nd time from a different bartender it was horrible .He also sprinkled probably a tablespoon of cinnamon on top of it (which the first didn't have) which made it nearly undrinkable. I had to stir it into the martini in order to not get a mouthful of cinnamon with each sip. We didn't eat at the hotel restaurant Roux because of the bad Yelp reviews - we felt we could get a better breakfast elsewhere outside the hotel. Overall, I wouldn't recommend this hotel at all unless you don't care about being comfortable or friendly service.

    Four Points by Sheraton French Quarter

    Four Points by Sheraton French Quarter

    (264 reviews)

    $$

    French Quarter

    You stay at the Four Points on Bourbon for the location. And the area is a prime one if you're…read morelooking to spend your time wandering around the heart of the French Quarter. Just be prepared for the wall of noise if you're staying on a Friday and Saturday night and have a room facing Bourbon Street; you will need more than the sound machine and earplugs the hotel provides you. But if you're there to party hard on Bourbon Street at all the touristy bars, then you will be in your element. Depending on the side of the hotel you select when booking your room and the days you choose, you may be able to get away with just a sound machine and earplugs, or you may be getting too old and need to look elsewhere. If you stay on the courtyard side, you should have enough barriers to deflect the nonstop barrage of noise coming from all the bars and clubs on Bourbon Street, especially between Bienville and St. Ann, on a Friday and Saturday night particularly. We had a room on the third floor with a balcony overlooking Bourbon Street that gave us a great view and the opportunity to enjoy wine and cocktails as the festivities picked up steam throughout the afternoons of our stay. The bed was wicked comfortable. The set of drawers had plenty of space to put clothes with a small fridge for keeping drinks cool and leftovers from spoiling. The closet space was ample and was able to fit all of our hang-up clothing and our suitcases. There was a nice lounge chair next to the desk to chill if you didn't want to sit on the balcony. However, the bathroom was cramped and narrow with these weird double doors that could cause trouble if you are going to do business in the middle of the night. The water pressure wasn't great either and if you don't have the curtain positioned right then you're going to have a puddle. Housekeeping did come by to change our linens and provide fresh towels every day, which was appreciated. The front desk was very affable and accommodating, especially with holding out luggage when our room wasn't quite ready yet to check-in. And I liked that there was a security person checking people that were actually staying at the hotel to avoid stragglers, random drunks, and transients from entering. I didn't have the chance to use the pool while I was there, but we were busy walking around the French Quarter to really care. Same went with having anything in the restaurant for food. They did have the little mini mart on the ground floor that worked for when we needed more bottles of water that were larger than the complimentary ones. Accommodations at the hotel were solid, but just know if you stay here, you're experiencing the full Bourbon Street treatment. It is always loud at night, especially, on the weekends.

    We will be here for four days. So, I will write as we learn…read more Pros: 1. Checking was flawless and easy. 2. The location is smack in the middle of the French Quarter. 3. I have a room with a courtyard balcony ... love the view of the pool. This helped tremendously- when I was ready to sleep, I was mostly insulated from the sounds of Bourbon Street. 4. Like the decor .. cheeky modern and inviting. Cons: 1. Water pressure is really bad. 2. Bar is minimal but you are surrounded by bars.

    The Ritz-Carlton, New Orleans

    The Ritz-Carlton, New Orleans

    (537 reviews)

    $$$

    Central Business District

    Make sure you book Club Level - the club level privileges, added privacy, and perks are well worth…read morethe money. The Davenport Lounge features excellent, easy, accomplished jazz courtesy of Jeremy Davenport and his quartet most (but not all) evenings. The food in the restaurant is excellent (as is the service), and staff throughout the venue and spa are top notch - friendly, courteous, uniformly professional. One of the great things is location - it is a very short walk to the crazy of the French Quarter, but a block away - so you have the safety, privacy, and isolation from the party when you need it, you aren't confronted by it as soon as you walk out the door of the hotel, but you are just a short walk around the corner to everything the Quarter and Bourbon Street have to offer. As an historic building, the architecture and aesthetic is much closer to "elegant old New Orleans" than, say, the Four Seasons (very very modern, almost cold presentation) or, for example, the Royal Sonesta which is smack dab in the middle of the crazy. When we come back to NOLA, it will be to the Ritz Carlton.

    I had the most amazing experience at this hotel. I had just had the most horrendous experience at a…read moreterrible place in Wisconsin so I was still shaken my experience flying over to New Orleans. But the staff at the Ritz were the most hospitable and welcoming set of people I have ever met. The concierge sent me texts and welcomed any requests I had. And the wonderful staff left a sweet treat in my room for my birthday. There was coffee served in the lobby every morning, and warm beignets served in the afternoons. I can't wait to come back to this gem! Thank you all for such a wonderful and much needed experience!

    Hyatt Centric - hotels - Updated August 2026

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