Great customer service from the lady at the front desk(reddish hair). She is a sweetheart! The hotel is beautiful, clean, etc. Only gripe is the area doesn't seem to be the greatest, and the entrance to turn Into the hotel is a little weird, it's like very sudden and on a busy road. But those things aren't at fault of the hotel. It's a beautiful place. read more

I booked this mainly on price. For a recognized brand hotel with breakfast included, the price was good and the location seemed fine. We stayed here 3 nights. Pros: * Breakfast (6 a.m. weekdays and 7 a.m. weekends) was pretty good, in terms of quality and variety. * The hotel is centrally located - less than 10 minutes to U of Arizona campus or downtown. * Within a block of I-10 (but no noise issues). * There is a gas station adjacent to the hotel for easy fill-ups, if needed. Cons: * Accessing the hotel's driveway was awkward. You pass under I-10, switch lanes, pass a traffic light, and then have to get into a short semi-lane to wait for a gap to turn across traffic to get in. Not horrible, but it was always a final, mild challenge when returning. * The area around the hotel was a bit sketchy. They don't seem to have an issue with their parking lot, but some of the people hanging around the gas station next door seemed like you'd be better off avoiding them. * One of their 2 elevators appeared to be out of service (for the 3 days we stayed there). No signage about it, though. Guests were commenting. The room was adequate for 3 people, but the sofa bed was not the greatest. If you are not getting breakfast at the hotel (for whatever reason), there is a Waffle House across the street and an IHOP about a block away. There also was some sort of Crab Shack restaurant next store. Those appeared to be the only restaurants within walking distance and we did not visit any of them. If I returned to Tucson, I'd consider staying here again, but might also shop around to compare other places. read more

INCREDIBLE SUITES & AMENITIES! I absolutely loved the Hyatt Place in Tucson, it's 8 mins away from DT Tucson and the main hub of activity. My family of three stayed in a wonderful suite which came with two TV's, a microwave, and a fridge! One of the TV's was specifically for the lounge area in our sweet which came with a comfortable couch and helpful desk. The only feature I didn't like about our room was the shower, it didn't have a barrier at the bottom so water could easily spill out. The beds were so comfortable, I came for a getaway and I've never slept better in my life. The pillows, sheets, and blankets were so cozy! I felt right at home inside this hotel. I enjoyed the breakfast (served from 6-9 am) which included eggs, waffles, breakfast potatoes, sausage/bacon, and juice/coffee. I didn't like the oatmeal (it was prepackaged, not fresh) nor the fruit (canned), these options could've been way better. If you miss breakfast there's a Waffle House across the street! Overall, I'd highly recommend staying here, the staff were very helpful and friendly. We felt safe throughout the duration of our stay and I appreciated seeing security on the property. read more

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The service from the men at night the 4 nights we stayed were so friendly and so helpful. I felt bad for them they seemed to be short staffed often. One day our room wasn't serviced because 3 people called out. My kids were always so fascinated with the continental breakfast every morning. We stayed four nights and every morning it was a different meat and every other day the carb would change. So one day was waffles the next French toast. I'm not a big waffle/pancake (not on day was pancakes) girls so French toast was good enough for me. The reg pork sausage and bacon was my favorite. Didn't care for their sausage patties or the turkey sausage because they were a bit dry. Also loved the oatmilk for my coffee. The beds were fine. We were supposed to have a 2 queen bedroom and was given a king and a pull out sofa. Which was okay since my son liked the idea of the sofa thank god. The hotel itself doesn't remind me of any other Hyatt we have stayed at as far as the ambiance and esp location. Yes plenty of homeless surrounding the building definitely ZERO scenic views betwen the back of an angry crab shack/the run down looking motel across the street and the circle k in front. But def a great learning experience. My husband said another Hyatt in tuscon doesn't allow kids but I'm beyond tempted to call them and ask if it's accurate. Because if we go next year I'd like to Try another Hyatt to compare and contrast. read more

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Yelp are you going to threaten to shut me down because I'm writing another honest review? Hyatt place Wade, Susie, Steve and the cleaning crew was the best, only the best thing about this hotel, besides the shower and the soft closing toil seat. Breakfast looked OK but most of the stuff I cannot eat. I grabbed an apple and orange. This place needs a new location, it was tired and old. Witnessed drug deals and people shooting up, just outside. Rooms were old and tired. The concrete at the entranceway should be water blasted to make it look clean. There was so much gum marks it was disgusting. I actually should've moved hotels as much as I love the Hyatt. This is not a place that I would ever stay again. I really was afraid that our car would get broken into. I JUST CAN'T read more

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Passing through Tuscon on a road trip,we stayed here for a night. Jessie, the night clerk was actually happy, besides being welcoming and helpful. Our king room was spacious, comfortable and very clean. The bed was firm and exceptionally comfortable. We slept really well. We took a dip in the pool and jacuzzi at night...what a cute pool deck. They have a fireplace with an upholstered seating area. The pool was perfectly clean and perfectly heated. The jacuzzi got nice and hot and had powerful jets...perfect after a long day of driving. The complementary hot breakfast buffet is simple, but has all the expected offerings ...fresh and satisfying. The dining area is pleasant and comfortable. The hotel is right off the freeway. It's not a fancy part of town, but perfect for a quick stop. Thumbs up. read more

Hyatt Place Tucson-Central - The king bed is very comfortable - Hotels Near Me - Tucson, Arizona

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I'm a Hyatt member and usually have great experiences but this location not been managed well. The front desk staff was friendly when we checked in but that was the only good part. There are large panels missing on the outside of the building, the elevator felt sketchy and everything just looked a little dirty. The worst part was finding hair on the wall in the morning when I went to shower so they apparently don't clean their rooms well. I left right after finding the hair as it was my check out day anyway. read more

Hyatt Place Tucson-Central - Hair on the shower wall when I went to shower - Hotels Near Me - Tucson, Arizona

Fine for a one night stay. Definitely a noisy hotel so I didn't sleep as well as I could have. Not a ton in the area and my Uber driver told me to be careful at night, so I guess not a great idea? Breakfast was solid as I made two breakfast tacos. Would stay here again if the price is right. read more

The carpet are filthy and stain, they don't have washer or dryer to do laundry. You will either go to a Laundromat or walk to another hotel. They don't even have a microwave in the rooms and the house cleaner don't check to see if the body wash is empty or not. The ownership is very cheap read more

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I came to this hotel for a buisness trip and while I was unpacking I found a huge 2 inch roach in my hotel room. My stay was very uncomfortable. This place is dirty, do not recommend !! read more

Pleasantly surprised despite the iffy reviews online regarding the so called 'riff raff' in the parking lot. The homeless epidemic continues to hit hard across the U.S. especially with the recent spike in cost of living, but having several people congregate at the convenient store next door was nothing to be concerned about. I arrived late to check-in and waited about 20 minutes for the front staff to figure out how to apply a Hyatt Gift Certificate or else charge my card the full price and refund me. I'd already had a bad experience with Hyatt (thus the gift card), so I wasn't going to chance it. Perhaps a refresher training or quick link to processes would serve them well. They were otherwise cordial. The room was nice; modern and clean with all of the amenities one would expect from Hyatt. I was on the first floor and my window opened up to the parking lot, so there was no opening my curtain, making it quite cave like. Some heavy sheers would've been nice to get some light in. The ac unit was loud and sounded as if it were on its last leg but did the trick and I was in no mood to switch rooms, so I dealt with it. Breakfast was the highlight of my stay. A hot breakfast with fruit & yogurt, juice, coffee, tea, oatmeal, a protein, eggs and a toast / bagel option was very nice. The pool was closed during the hours I was there which was a bummer, but it looked clean and well maintained from outside the gate. This location is just off the interstate limiting the walkability, but as previously mentioned, there is a convenient store next door and a restaurant attached to a motel on the opposite side, which looked like something from an episode of 'Hotel Impossible'. Would I stay here again if I didn't have a gift certificate to use? Doubtful. But I didn't hate the experience. read more

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I won't be staying at this location again. I have stayed at quite a few Hyatts and had great experiences but this location was not one of them. The building and rooms are a bit run down and not in the safest feeling area. On top of that unfortunately cleaning doesn't seem to be done with care here as there was hair left in the shower in my room from the previous guests and trash left out in the hallway for hours. read more

I am used to Hyatt Place hotels usually being some of the nicest tier of hotels in this price point. However, this particular Tucson-Central location was probably the worst Hyatt Place I've stayed at. Staff seemed unmotivated and while the rooms were serviceable, it was not up to par with what I'm used to for HP. read more

Great central location. I live in Los Angeles. I read other reviews about the location being unsafe, but I felt completely safe. I didn't see anything worrisome. But I stayed here in December, when any homeless people were probably not out and about. Plus, the hotel has a security guard outside at night. One of my key desires in a hotel is strong wifi. I didn't need to Zoom from my hotel room so I don't know if the wifi holds up for Zoom, but I was very happy with download speeds while downloading podcasts to my iPhone. The wifi is strong enough to be used in the parking lot. In-room fridge was very cold. I turned it to low, and it was cold enough to freeze items on the top shelf. In-room microwave was super convenient. Towels were a bit lower quality than expected. Bed was comfortable. Pillows were OK but not great, as expected from Hyatt Place. The pillow quality is always disappointing for me at Hyatt Place properties. Air conditioner/heater worked well and temperature settings seemed accurate. Breakfast was good with proteins, carbs, and fruits, as is typical of Hyatt Place, but they also had the added treat of tomato juice, which I've never seen at hotel breakfasts. Several guests were delighted by the tomato juice. The kitchen staff refilled breakfast foods that were running low. All the staff were friendly and helpful, especially the breakfast staff. My room did not have a sofa (as many Hyatt Place properties have). I would definitely stay here again. The only low points - 1) My desk lamp flickered. The front desk had the lamp switched but the second lamp also flickered. When I filled out a post-stay survey, the hotel General Manager replied that it's a problem with LED lamps, and they are in the process of changing out the lamps. The front desk staff is apparently unaware of that. 2) There was a small piece of missing baseboard by the shower. 3) One towel hook was loose. 4) I only wanted housekeeping one day out of a 4-night stay, but no housekeeper came. I only wanted clean wash clothes. 5) There is only one elevator, so it can be a bit slow. (I think the second one was not working or maybe it was for the employees.) That being said, the pros far outweigh the cons, and I highly recommend this hotel. read more

This place is in downtown Tucson so the variety of people are slightly scary. Otherwise the staff was great. The free breakfast was good. Rooms were nice big and clean. They have security walking around at night so felt safe. Great location to visit everything in Tucson. Also had a pool outside with fire pit. read more

****Unsafe and terrible area**** This hotel is in a rough area. Overwhelmed with homeless. Lots of suspicious parking lot activity. Homeless lingering in the dark areas. People making homes with trash. It sits directly next to a circle K gas station where the entire front several homeless area sitting at the front door. The hotel within a few feet of the Hyatt hosts very suspicious activity and lots of parking lot meet up. I wouldn't suggest parking. It's very limited and parking in back is asking for your car to be broken into. Our view was of a few people damaging a fence to make a hut next to the Hyatt. The freeway and street are covered with walkers all of which made us feel unsafe and wanting to leave. This is unacceptable. The room is was clean. The lobby was clean but considering we watched as they allowed homeless to walk through I would never eat the food put out. We paid a lot of money to stay. This wasn't ok. Never again. Tucson was a complete failure. read more

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This was an incredible escape after my loud stay at my previous hotel. It was quiet and comfortable. I booked this place with Hyatt points (love their point system, make sure to book directly with Hyatt if you want to start racking up points). I ended up getting an accessible room on the fourth floor. It was very spacious. I loved using the bathtub for a self-care night. The only complaint is the water pressure was low, but I'm guessing this might be an Arizona thing. Breakfast was included in my stay and had a lot of great options for my short stay. I loved the variety of teas to choose from. If you have a car, this is a great spot to stay. It felt like most things I wanted to visit in Tucson were within 15 minutes. The main reason for my trip was to visit Saguaro National Park and it was only 25 minutes away. I'd recommend this clean and quiet hotel. read more

Hyatt Place Tucson-Central - Breakfast - Hotels Near Me - Tucson, Arizona

Overall decent beds and quiet. The property is worn but they have a nice pool and hot tub. Homeless drug users congregate at the nearby Circle K. Your vehicle and possessions are at risk although the hotel has a guard that comes on duty at 9 pm. Not the shining star of the Hyatt fleet. On another note, Hyatt cancelled all my points during Covid which was rude. Nobody traveled during that time. read more

This hotel has nice rooms and is well maintained. However there are a couple of issues you should be aware of before staying here. First, this hotel is tucked in near a street corner in a very unusual location that is behind a gas station and a motel. There is also a crab restaurant right next door, so you can walk right over there from the hotel to have dinner if that's something you want to do. One side of the hotel faces the I-10 freeway which is very close, so you will hear a lot of noise if you do get one of these rooms. I made that mistake the first night I was staying here, but the hotel staff was nice enough to move me after the first night. That made a huge difference! read more

Hyatt Place Tucson-Central - King Bed Room - Hotels Near Me - Tucson, Arizona

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I'll be honest, I got nervous after reading the reviews here. My experience was different. Staff was kind. It's a category 1 hotel, so no it's not going to be super fancy. However, it was clean and it felt safe in the hotel. Most of the guests that are staying here were older, retired folks. Breakfast comes with your stay. It's made to be grab and go, but most people just eat in the lobby. They had cereal, juice, coffee, bagels in sandwich baggies, and oatmeal. Would come back. read more

Oooof yelpers steer clear from this sketched out hotel unless you wanna experience other peoples fermented body odor and airplane air conditioning ( it smells ) linens smell but look clean . Like they were washed in sweat and water . I am not staying another day . No no no . Take away the environment. You still have a stinky bad hotel . There's a motel and crab shack walking distance I don't buy that it's any better than that motel next door . Oh and one of the beds feels like a few children have been using it as a jump jump and broke it, my sister and brother-in-law had to switch with me so that they wouldn't roll off . No no no. I think the only reason they have people stay here is because they allow dogs . read more

A nice stop to get rest & shower while traveling. Prices are competitive. The room was nice; I had a single king. Desk clerks were very polite last night and this morning. read more

Stayed here during the COVID-quarantine and was horrified to find that we had been given a room that hadn't been cleaned/serviced. We followed up with management and were told we'd get the points for the night back, but never ended up getting a follow up. Called and left messages for the property manager and haven't heard back. Extremely disappointed by the safety measures taken during COVID/Quarantine read more

I don't think the ratings on here are fair. When comparing hotels, esp Hyatt's, one has to take into account cost and category. No, it's not the Regency or Andez. It's a category 1 hotel at a category 1 price. It's much nicer than a motel 6 that it's been compared to. There are no felons living here and no covid positives quarantining. ( I think the poster mentioning this was here during Covid shut downs when the state of emergency housing was in effect and the federal and state govts were relocating prisoners and homeless to control the spread as per public health) This was common throughout the country in many brands. They chose to travel during Covid and chose a category 1 hotel and then complained that it wasn't empty but for them whilst people died and prisoners and healthcare and essential workers were displaced ? Bottom line: This hotel is clean, very well appointed for its price point, and the staff is great. There are no vagrants hanging around and it's very comfortable. Free parking, free breakfast, swimming pool, gym, comfortable beds, comcast streaming, digital entry, and easy to get to downtown and school. It's a bargain for the cost and far superior to most cat 1. Does it have a concierge lounge and bathrobes? No. Would I choose to stay at the Graduate or Marriott beside U of A to visit if willing to drop an extra 150+|nt ? Sure, if I wasn't loyal to Hyatt, but this hotel is all you need to be very comfortable and safe. read more

This hotel was fine, clean etc. my 5 star review is mainly for the continental breakfast. I am vegan and usually suffer at the free breakfasts. But this place was so great! They had oatmilk every morning! It seriously made my day when I saw that. I was able to have cereal and coffee that actually tasted good. They also had blueberries, delicious potatoes, salsa, tortillas, oatmeal, almonds, granola, peanut butter, and toast. I will admit I brought some of my own yogurt and guacamole to the breakfast just to make it more balanced, but even on the days I didn't do that I felt satisfied - which again is so rare for vegans at a hotel breakfast. Thanks so much! Also for non vegans my boyfriend was very pleased with their offerings especially the French toast sticks. read more

Had to use the bathroom. I'm visiting Tucson on vacation , walking over the weekend seeing the st Mary's church. Well I stopped in at the Hyatt. I needed a bathroom a.s.ap. I went into the restroom , came out to a manager screaming at me . She had some choices words. Nevermind that i don't look like a bumb, or whatever. Just not welcome is the word. Im staying in another hotel down the street, but walking i wasn't going to make it. The rude women at the staff ...ugh anyways please don't spend your money their..if you have guest coming to visit you , well for get the welcoming! read more

I needed a place to stay for 2 nights close to my event on the west side of Tucson. Don't be fooled by the corner rifraf. This property is perfectly tucked in, and the parking lots are lit up bright. If you park on the east side and ask for a room on the easy side, you will see your vehicle. Also, they have patrols. Check it was seamless and quick, staff during the day and night were warm, kind and eager to assist. The rooms were very nicely updated. Honestly, very few signs of the older rooms. This is your typical Hyatt place, and they had an excellent restroom. Breakfast was a mixture of hot and continental, and they offered plenty of snacks, drinks, and a small bar for a minimal fee. The gym was quite impressive for such a small hotel. It's not huge, but it has very nice cardio equipment, and some free weights. Just a perfect quick stop hotel. read more

I guess stay-cation is a thing. I had a blast staying at the newly renovated Hyatt. Took one star out cuz the AC in my room was one of the old ones and it's quite loud. Other than that, nothing to complain. Room was really clean and new. The complimentary breakfast blew my mind, one of the best I've ever had. read more

Hyatt Place Tucson-Central - Hotels Near Me - Tucson, Arizona

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You know when you have a bad experience but you wanna give a place another try? Don't do that with hotels....especially when the area is sketchy. Chances are when you go back there's gonna be heck of a lot more sketchiness going on than there was the last time. Drove up and witnessed a drug deal with the kids. Good times! Room review - blehk! Hair in the bathroom that wasn't ours. And what in the world is with hotels not putting trash liner in the room trash cans? One of ours looks like there was gum or toothpaste on it. I mean what about when people have diapers and sanitary napkins to throw away ?! Ewww! And when the air kicks, Lord, when the air literally KICKS on, it sounds like what I imagine the Wright brothers first motor operated airplane sounded like. Clang bang boom hummummummmmm. You should hear when this sucker lands! We've opted to go without it and bundle up in bed as it's gonna be in the mid 30's tonight. We stayed here (again) because of how close it is to the hockey tournament the kids are playing in. Honestly, it's not worth the money, nor the convenience of distance, search a few more miles out y'all and find yourself a safer, cleaner and more updated hotel. read more

This was an okay stay. Location was convenient as it was right off of I-10, an easy drive away from downtown Tucson and the surrounding attractions like Sagurao National Park. The hotel is kind of in a sketchy area with a gas station next to the hotel and a restaurant and motel next door. There were a few homeless people just roaming around the outside of the hotel which makes the hotel kind of sketchy at night. Rooms were pretty standard with nothing super amazing but had the basic essentials. The elevator was kind of old and noisy when trying to get up to our room on the 5th floor. Hotel breakfast during COVID-19 was definitely different - options were oatmeal, a frozen burrito, bagel, and hard boiled egg. Coffee was also an option and orange juice. Definitely a disappointing breakfast but can't say much because of my stay during the pandemic. Staff was nice and friendly. Overall, not a bad stay as it was just okay. Wouldn't mind having to stay here as I'm loyal to Hyatt but I would have the option to look elsewhere if I wasn't tied down to a hotel loyalty program. read more

Do not stay at this hotel it is not safe! There's shattered glass everywhere from car breakings. We end up leaving because we didn't feel safe. read more

Excellent stay! The staff was delightful. Michelle, who greeted us at the front desk was courteous, friendly and helpful. Ray, the security guard, was professional and friendly as well. The hotel's location is conveniently situated next to the highway. Our room was nice, clean and the bed was comfortable. If you are on the road traveling and want hospitality cleanliness and comfort then you won't be disappointed. Thank you Michelle ans Ray. Hyatt is very lucky to have both of you working for their company. Thank you both for your hospitality. read more

BEWARE! This hotel is housing homeless people. They will not tell you until you get to your room to find a letter. The place is filthy. Covid restrictions are not enforced. read more

My family and I first stayed here in March and I was so impressed by the friendly service, cleanliness and quality of the rooms for what we paid for. We booked this hotel again for a family trip again this past weekend and I was shocked with how bad it's gotten. According to the woman who works in front, since covid 19 began there are hardly any housekeepers or staff to properly maintain the place. The pool was Filthy!!!! I asked how long it had been since it got maintenance and the answer I got was a few days. Probably a few weeks is my guess I couldn't even tell there was chlorine in the pool. Lots of debris and the filter was full of trash including a latex glove. My young kids wanted to use it and I regretted letting them once I was in the dirty water. Since there's limited cleaning crews (which I think since covid 19 exists it should be the opposite) the elevator was filthy dirty. The floor had dirt and grime, the elevator buttons were so gross. Hand prints all over the walls. There's definitely drugs in this hotel. The people in and out of here are so shady and cracked out ew!! I did not feel safe or comfortable going from the room to the car. The hotel across the way is even worse I'm pretty sure I saw a few hookers roaming around. Since it's close to the freeway there are a lot of homeless people around. We saw men doing drugs out in the bushes. This is not a good place for families especially since they can't clean your room until after 3 days!! Never again!! read more

I'm surprised the Hyatt brand accepts this location as one of it own. This is pretty subpar and should be listed as a motel. Or, a college dorm from the 1980s. I turned on the heater and it smelled like burning tires in my room for 20 mins. Lamps don't work. The lobby, hallways, elevator, and room are all dank. It's not a comfortable stay. I can't believe I'm staying here. read more

The Hyatt Place used to be a Hampton Inn, but was closed so that they can refurbish it and rebrand it as a Hyatt Place. It is really, really nice. The rooms are immaculately clean and have a lovely modern design. The lobby is super inviting and clean and bright. Great job refreshing this hotel and turning it into a place I'd definitely return. . read more

World class accommodation. Conveniently located near the freeway. Great for quick rest stop on road trips.

The hotel main areas are very nice and quaint. They have these unique little tv booths that I've never seen before and thought they are cool. They are actually perfect for hanging out in if you are waiting to check in or have checked out, but cannot depart yet. Their lighting throughout the hotel is cool, trendy, but unique and I really liked the aesthetics's of them. The rooms are your basic rooms and nothing special, but I did like the reading corner. I would normally give a 3-4 star for this type of hotel, but the staff made the experience a 5+! First, we checked in at 3am and slept without a single knock on our door. We did get an extended stay, but left after the time given and again not a single staff member bothered us!!!! This is how it should be!!!!! In fairness, their clock was an hour behind and we didn't realize it and it was too late. Thanks again for the excellent hospitality :-) read more

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Staff was rude. Room was nice. Both ladies at the front desk treated me like I'm homeless & was a burden to accept.

Very nice accommodation. Our room was clean. Beautiful pool Staff friendly and helpful Great breakfast buffet. Lots of choices and fresh. Highly recommend. Pet friendly and close to freeway read more