Overall, ok experience. Only redeeming quality is the view from the window, looking down beautiful landscape of sydney harbor. Definitely not high end hotel however. Smells of sewer came from the restroom, and breakfast was meh. Some stuffs, especially fruits are not fresh, and some of them tasted like as if they just came from canfood. I would recommend elsewhere. read more

Buffet here is terrible quality, the seafood is very mushy and the rest of their food just seems to be flavoured with salt. I guess you get what you pay for but having said that, it's still pricey for Sydney standards. I tried it once and always said it's worth paying for the Sheraton on the park buffet instead, but for the last few years the quality at the Sheraton on the park has been in decline. Edit: sorry this review is only for the "corn exchange" buffet restaurant section of the hotel. This isn't a reflection of the hotels accommodation service as I've never stayed here. read more

Let me start by saying I am verry loyal to the hyatt brand. I've stayed at many hyatts in many states and countries accross the world. This one was by far the most disappointing. While the staff and lobby are very warm and inviting, the rooms themselves are awful. While they are very small and cramped the problem lies in the fact that the rooms are very outdated and feel dirty. It really didn't feel like a hyatt at all. We both woke up with bumps all over our legs. Could have been bed bugs or who knows what. I can tell you one thing. We are glad we got out of there and on to better lodging. read more

This is a very nice hotel in a prime location -- right on Darling Harbour. I stayed earlier in another hotel that was a mile or two south of here, and I definitely liked this a lot better. Being near things makes all of the difference. A few notes: - Darling Harbor is touristy, but not in a terrible way. I think it would be a pretty good place to take a date or kids for a stroll. There's a fair amount of stuff to do right there as well. However, food etc is very expensive in the area. - The hotel has a nice land bridge that goes directly to Darling Harbor. A little further away are Circle Quay, the Rocks and Opera House. - To get to the Airport, you can take the train from the Town Hall stop basement of the Queen Victoria building, which is three short blocks away on Market -- very convenient if you don't have a lot of luggage. You don't need to go to Central. Queen Victoria building is very beautiful inside and has a lot of nice stores; I recommend a stroll. - The hotel room was very nice. - I skipped the food here. - Internet is free in the lobby, and $20 per day in the room. My room was on the far side of the hotel and the Internet connection was very spotty, making it difficult to work. My phone and Kindle could not connect at all, but my Mac Book Air could, but only in a certain spot in the room, with the laptop facing a certain way. (I suspect I could have had them relocate me. ) - I paid about $150 a night via Orbitz. read more

Note: This review is only about the buffet catering (Corn Exchange Restaurant). Great variety of food but the quality was a hit or miss. The coldseafood (mussels / prawns/ oysters/ smoked salmon) was pretty fresh and good while the hot food (e.g. barramandi/ beef stroganoff) was meh. Tea was not good, coffee had an acidic after taste. eeek It was a free dinner for me but I definitely would not pay full price for the buffet. Definitely not one of the better hotel buffets I had. read more

Stayed here for a work conference, room clean and not too small, $80 "upgrade" wasn't really worthwhile; not much of a harbour view from the third floor. Breakfast at the buffet was okay, omlette station was busy and slow.. lunch buffet was bizarre; strange selection of salads and meat was duck one day amd pork the next... i would usually choose neither.. not that that was an issue.. there was hardly any put out. Good conference facilities too. read more

I stayed here on vacation for 12 nights. As a Starwood gold member, I talked them into a better room and got one of the rooms on the far left side of the building as you look at the hotel from the harbor. We had a wrap around views with a balcony. The view was great. We had lots of space and the location was great for us. The room was a bit dated. The bathroom could use an upgrade. The bed was fair. We had a refrigerator and HD TV I could hook my iPad to in order to play movies. You're a short walk from the ferry landing and about as far from the subway. The walk around Darling Harbour is very nice with some good spots to stop for a drink or bite. Cyren across the harbour was the best place. There are grocery stores within walking distance to take the sting out of the price of food. The food didn't draw me in. They had a seafood buffet for ~$40 each night. It looked okay, but I didn't want to spend my vacation dining in the hotel. As an American, I would have expected a pool at a hotel of this cost. There was none, even though there were a couple of places the could have put one. If I had points for other chains, or was paying out of pocket, I would have stayed closer to Circular Quay. I would however recommend this hotel for someone who wanted to stay at Darling Harbour or be near suburbs like Annandale. read more

Ah, my very first 1 star ranking. Is this a right of passage? This is a review of the Sailmaker restaurant located in the lobby on 29/12/17. Sailmaker has a breakfast buffet for 45 AUD/person or options to order a la carte. We were not super hungry so we informed the host that we would prefer a la carte. Clearly, that was a terrible decision because his face dropped and he immediately became gruff. We were seated and then waited, waited, and waited until 15 minutes later our waiter, Jay, arrived. We ordered an omelette, porridge, and a black coffee that, by another 15 minutes (30 into this fiasco) had yet to arrive. We reminded Jay about the coffee and, get this, 20 minutes later (now 50 minutes!), the very cold coffee arrived. We ended up just serving ourselves water throughout the meal as he was nowhere to be found for refills. The food was good but the service was just so impressively terrible I cannot rationalize giving this place more than 1 star. Not to mention that our room's air conditioning is broken and our bathroom is full of bugs but that is a story for a later date! (fingers crossed they address it faster than the coffee....) read more

I stayed Hyatt for 3 nights for business trip. The hotel has wonderful view over Darling harbour and is very clean and the guest room has reasonable size. I chose upgrade on club room access. What a treat! The lundge has long service hours and good selection. What really made difference is the service. Especially, Barbara at dinner. She is very friendly and attentive to details. She help my 80 years old mom to select the vegetarian food and brought hot tea to her table. We definitely will come back just for her service. read more

I am currently staying here for business and the hotel holds events with music playing through the night so that you call hear the base pounding in your room until they decide to end late in the early morning. Guest services does not allow you to move rooms and are not helpful. I would not recommend staying here for business if you need a good nights sleep. Also, their "king" bed is actually two full mattresses pushed together so if you are planning on sharing or sleeping in the middle of the bed, it's extremely uncomfortable. read more

Our ATTKINGS tour booked us in this hotel which was a great choice. Hotel is undergoing major remodeling but it didn't affect us very much. Temporary breakfast buffet area off temporary main lobby was the most crowded. Wait staff worked very hard and fast to take care of morning breakfast rush. They cleaned up your plates and bowls very quickly which encouraged you to eat and get out for the next guest. All staff members were polite and courteous. Be sure to visit Bar Eleven on the 11th floor at sunset/evening for a spectacular view of Darling Harbour and Cockle Bay especially during the Vivid showcase in late May/early June. Located in the commercial business district (CBD) of Sydney so short walk to downtown attractions. Chinatown was also close by and worth visiting. Due to construction you currently have to exit temporary lobby onto Sussex Street and walk around the hotel to get to Darling Harbour attractions. Once there you can easily take a Darling Harbour ferry and get most anywhere around Sydney Harbour. Free WiFi was limited to the lobby area. read more

Hyatt Regency Sydney - May 2015 View of hotel from pedestrian bridge between Darling Habour and Cockle Bay. - Hotels Near Me - Sydney, NSW

After 10 years over a 100 nights the Hyatt brand has lost me. Upon check in I told the check in staff I'm paying for all extras and Monday and Thursday nights and the conference organisers are paying Tuesday and Wednesday so I get the grin the nod and yes acknowledgement only to see on checkout two unauthorised holds made on my funds for over $700. 4 duty managers and 4 days later no closer to getting my funds back. Messages for the GM to call me left ignored! As such a detailed letter to global Hyatt management will outline above in detail and 2 other major issues. My tip hotel too big and you feel it in the lack of service and understanding. For a GM not to call or email I think is abhorrent given the local competition. read more

This is a business hotel so it was annoying that the internet only worked intermittently throughout my 9 night stay. Room had a lovely view of the harbor and was big enough. Bathroom was small and did not have enough counter space. The shower was one with no door and partial glass so water always got all over the floor. Location is great and grabbing a taxi was always easy. Probably would find another place next time. read more

Nice hotel. It is being renovated as of March 2015. The rooms are monochromatic in dull tan colors. I would like maybe more colors or pictures to make the places more cozy and less characterless modern. The bathrooms are clean but not much room to put your stuff. The showers have no door and the water does tend to get everywhere. The breakfast buffet is a little uninspired but it does the trick. It is a good hotel if you are traveling for business but the renovations seem to have made it a bit soulless. read more

I am a platinum SPG member and I regret having stayed at this hotel. All the the reception and house keeping people are friendly, their bar tenders and servers are very rude. read more

While it may be at a convenient location, it's a terrible hotel. The air conditioning in our room didn't work, the bed was so bad that my back hurts and the rooms are small and cramped. The lighting system is the worst I've ever seen. I had to use my phone flashlight half the time to find things. I fully intend when I go downstairs this morning to see if I can get my money back - I would never stay here again read more

Currently under renovation and extremely noisy on one side of the building. If you find yourself needing to stay here, request a room ending in 36 or higher. The breakfast buffet is currently being served in what used to be a hallway and is often over crowded- Sunday brunch had a queue that took over 15 minutes to get through just to get seated. Ordering off the menu at that time was not a good idea as all the egg orders seemed to get forgotten. Speaking of eggs, the scrambled eggs on the buffet are from powdered eggs, not all that tasty and have a gritty texture. The room is an adequate typical layout, but the bathroom is rather small and though modern in style, poor in function. Water from the shower can splash out all over the floor. The beds are very firm, and there are a mixture of pillow densities, but the linens are not all that special. The closet is too small for a hanging fold up suiter suitcase, so the frequent business traveler may find that a nuisance. Another inconvenience- no power in the desk or night stands- only one free outlet between the bed and the desk. Also the desk has a small uncomfortable chair, so not really good for work. In the end, if the form/fit/function of the rooms are not improved with the very loud and inconvenient renovation, and if they continue to serve powdered eggs this place could be considered three stars at greatest. read more

Rooms are nice, nothing too exciting. But I woke up at 7:30 every morning due to this annoying construction. It is literally so loud and I would think that they wouldn't do it early in the morning? This hotel is overpriced and is nothing fancy. Breakfast buffet sucks and is overpriced. Everything is just overpriced. Also you have to pay for wifi and the maximum amount of days you can pay for is 3 and then you have to pay for more. I paid 69 AUD just for wifi alone. Then 38 for a subpar breakfast buffet. Nothing special. Kind of disappointed. Hotel I'm at now is actually equal and it's a lot cheaper. Thought my stay would be better considering how much the rates are. Staff was very friendly. read more

gorgeous staff and views. Definitely my go to when in Sydney. The location is perfect and the rooms are beautiful. 5 stars for Hyatt Regency Sydney read more

I stayed here 3 nights for the vivid festival with my daughter. We were first given a handicapped accessible room, which didn't work for us. I advised the front desk and they moved us right away, and as a bonus it had a better view. The hotel location was perfect, the room was clean, updated and we had no problem with the temperature (it was cold outside, so we kept the room toasty). We had to extend our stay as my daughter was too ill to travel on our original departure date. When I went to the front desk they were not only helpful, the clerk also gave us tea to help her and they even sent up a get well note later in the day. I found the reception staff to be very accommodating to our issues. It was a great trip to Sydney! read more

Beware of the Visa holds, got a shock when a hold of $1200 was placed on my card for a room that had been prepaid, on a 3 day booking on my third call to the hotel after speaking to the manager told it was a human error, sorry dont believe him. It took 5 days to get that hold removed, l thought someone was stealing from my account, l will never stay with the Hyatt chain again read more

I stayed here after most of the renovations were completed, and thought the hotel was great! I didn't eat the buffet, but did order breakfast which was average. The hotel is conveniently located in Darling Harbour and Central Business District. The hotel accommodated all of my requests and service calls. I recommend this hotel and would stay here again. read more

Only been here an hour and getting pretty annoyed by how thin the walls are. I can hear every word of the conversation next door. EVERY WORD, PEOPLE! Otherwise it's a pretty nice hotel. Central location and not as expensive as most. They also have a complimentary buffet breakfast included in the price. read more

Decent hotel in the city center. Just a 6 minutes walk to George St. Wish they offered free wifi with your room. Unfortunate they do not.

The hotel is very nice and located in an amazing location. The staff was nice to expedite our check in since we came in through a long flight and was in need to get some rest. Our room had the Harbor View, which was nice. The room was small, but it was located in the newer part of the hotel, which was quiet and removed from all other guests. The hotel also had a rooftop bar, in which we enjoyed a drink over the sunset. Breakfast is also great. We recommend it as it gave us a lot of energy for the day. The only thing we had trouble with was when we ordered breakfast for our room. We needed to be out for a day trip at 5:45am, so we ordered breakfast to be delivered at 5am. At 4:50am, we get a phone call that they didn't have a few items and that they were starting breakfast at that time. As a result, we received breakfast at 5:25, right around the time we were supposed to leave our room. We just wish they were more attentive to time. Also, we reserved car service from the airport to the hotel months before our arrival. The staff sent a confirmation email and said more details would be sent as it got closer to the date. Well, about a week before our arrival, we had no information. I had to call the staff, an international call for me, to get the details we needed. In the end, these were not deal breakers, but it just let us know that you have to triple confirm with the staff because they seem a bit relaxed. We would stay here again. read more

Not sure if it's been reviewed since it was The Nikko Hotel, but the rooms seemed a little tired and not up to the usual high standard of a Sheraton / Starwood hotel. However, room and bathroom was very clean - spotless. All staff lovely - I think every staff member I passed in the hotel greeted me and front desk and wait staff in the restaurant were very polite and friendly. Breakfast was good - read a couple of reviews on here that said it wasn't up to scratch. It's an extensive buffet, and we're talking about breakfast here! Cereal and toast anyone? There's fruit, eggs, bacon, sausages, pancakes, pastries, fruit - how can you go wrong providing all that? Not sure why people are that fussy, but each to their own I guess. I thought breakfast was fine and dandy. Not sure if I'd stay here again as I think you can get a better room for a cheaper price up the road at Rydges at World Square. As a hotel it was fine, but a spruce-up of the rooms would be a great help. Very convenient for Darling Harbour. read more

I had a very nice stay at this hotel. Great location. From reading reviews, I believe the renovations made a big improvement. My room was compact, yet modern. Lobby area is great. Lots of great restaurants in area. I stayed in June, 2017. read more

The service at Four Points left me feeling like a million bucks...the staff is amazing, the breakfast was delicious (an absolute must), drinks on the 11th floor were nice and the view was great. I will definitely be back again. read more