Used to Strosniders Bethesda location where the people are in store are knowledgeable, but their…read moreKensington spot is much bigger! Particularly impressed with their wide range of certain brands, like Meyer's Clean Day! Wow! They seem to offer well organized, an every scent of every encyclopedic variety of Meyer's! (Couldn't get them all in one pic!) Check this Kensington Strosneiders out!

I love this store! It's my go-to store for bird seed, and incidentals such as soap needed for my…read morehomemade laundry detergent, or my replacement heads for my reusable bottle cleaner. They are part of the ACE Hardware family, so you can get their ACE card to save money and receive coupons. The parking lot can get a bit congested, even the lot behind them where there are about 5-6 more shops. Today was especially challenging because they were holding their annual customer appreciation day from 10-2. They had sales, merchants, cookies and popcorn, and a goody bag giveaway! Plus, with your ACE card you got 20% off non-sale items. I always come in this time of year to buy my wild birds, suet cakes for the winter. Also, they sell locally produced (Gaithersburg) My Dad's Chips. Barbecue is my favorite, but the original is great too. The employees are superb. They know where everything is located and are really helpful. I love shopping here.

I don't know what they put in the employee water cooler there but all the customer service…read moreemployees are just the best. Friendly and helpful vs the one on Buckeystown Pike.

Exceptional Customer Service at Home Depot - A Shout-out to Iain, DJ, Jack, Zack, and Felipe…read more We recently had the pleasure of working with some outstanding employees at Home Depot, and we cannot express enough how grateful we are for their exceptional service. Loads of appreciation for Iain, DJ, Jack, Zack, and Felipe for going above and beyond to make our experience truly outstanding. First and foremost, Iain deserves a special mention for the fantastic job he did in assisting us with finding the perfect front door for our home. His knowledge and expertise was evident, as he patiently guided us through the process, helping us choose a door that not only met our requirements but exceeded our expectations once put in. Iain's attention to detail, patience, and commitment to customer satisfaction made the entire process smooth and enjoyable. Upon returning to Home Depot to check out garage doors, DJ promptly stepped in to assist us. It was refreshing to see such seamless teamwork between Iain and DJ as they both initiated the process of getting our new garage door. DJ's willingness to go the extra mile and ensure our needs were met promptly through phone calls and assisting Iain showcased his dedication to providing top-notch customer service. His friendly demeanor and eagerness to help made our visit great. We went back the following day for our garage door and were greeted by Jack. His patience and helpfulness in finding the best garage door for our home were truly remarkable. Jack took the time to understand our specific requirements and offered valuable insights to help us make an informed decision. His dedication to ensuring that we were satisfied with our choice, coupled with his exceptional customer service skills, made the garage door selection process a breeze. Zack, is one of the best leaders we've encountered and played a pivotal role in our multiple visits to Home Depot. His assistance with payment details and inspections, coupled with his willingness to address all our questions, showcased his exceptional leadership and commitment to customer satisfaction. Zack's helpful and informative approach made each visit a positive experience. He simply seemed to care and be present which seems to be rare these days... Thanks, Zack! Lastly, we would like to express our gratitude to Felipe for his exceptional assistance during the checkout process. It is obvious he has some prior and current life and leadership experience from his past careers. His friendly attitude and efficiency made the final step of our purchase a breeze. Felipe's attention to detail and commitment to customer satisfaction added to the overall positive experience we had at Home Depot when working through some details with our garage door. He made the process work for us, just an awesome dude. The outstanding service provided by Iain, DJ, Jack, Zack, and Felipe truly sets Home Depot apart from others. Their dedication to customer satisfaction, knowledge, and friendly demeanor made our shopping experience enjoyable and stress-free. We are grateful to have encountered such a fantastic team of individuals who embody the values of excellence and professionalism. Home Depot can be proud to have employees of this caliber.

This is probably my third store that I have went into from Sherwin-Williams. It ended being my…read morefavorite almost immediately. First, parking is plentiful. You will no doubt get a parking space and likely away from other people. It isn't packed at all. It is in a smaller town of Damascus, which adds to the fact that there is so much parking available. Next, the store is fairly clean. It was relatively well stocked and I was able to walk around and find things quickly. They had COVID precautions everywhere. The guards at the register, everyone with face masks, and stickers for social distancing. My one criticism is that the color wall is rather small here and with the 6 feet social distancing, it was hard to actually see the wall when someone was just chilling on the side checking their phone while waiting for others. Oh well, life isn't perfect. The staff was very knowledgeable about the products compared to the other stores that I have been to. I felt like my questions were answered well. I only had minor questions about drywall and paint adhesion, but the person in front of my had more complex questions regarding paint for a door. It was a Sunday so the staff was alone, but he worked hard to get to everyone quickly - even jogging from the register to the paint mixing station. Really hustled to get to people as quickly as they can. Between Sherwin-Williams and other paint brands, I think it really depends on the color and shading of the product that you want. If the walls are prepped well and the selection of product matches your project, then it will look great. Not all the products are great and the better ones tend to cost more. But, in my case, I was able to finish my product without any issues - well I needed a ladder for the stairwell and that took another trip, but that is another story for another day.

The district manager reached out to me after reading my review. He apologized and helped me decide…read moreon the products I should use and ultimately he made it right. I haven't gotten the paint on the walls yet, but I'm looking forward to it. Thank you!

We like coming to Floor and Decor for getting stuff for our home projects. The store has a good…read moreselection of tiles to choose from. They also have good options for large sized tiles. The staff is helpful in making recommendations and also to figure out how much tile will be needed for the work. A good alternative to Home Depot or pricier tile stores in the area.

superb service from tile selection to loading my car with very heavy boxes…read moreTwo employees need to be singled out for EXCELLENT customer service: Langston and Lorenzo! The deserve a raise, a promotion and double vacation time. You can be sure I will return to your store for future tile needs. hire more staff like these two men!

I had an amazing experience at homegoods recently. I was looking for an oversized living room…read morepicture. I found a lovely associate near me. I hate that I didn't get name. She'll know who she is if she reads this. She helped me to get the picture and then offered to carry it to the front. She was right there when I checked out and advised me to bring my car around to the front and they would bring it out. I appreciate her initiative, time, and professionalism. The store itself was fully stocked and in order. They had some beautiful Christmas decorations. The prices are comparable to Wayfair without the wait. I would certainly return and recommend shopping here for your household needs.

Always a good place to pop into. I especially love their pet section. There's usually good deals on…read morepet supplies because those can get very expensive, especially if you have a big dog like mine. I got a very cute leash and harness as well as poop bags and toys. I always love to run into Home Goods to see if there's any good pet items for a god price. Lines are usually fast and love when I bring my dog with me! Service is usually awesome and they're very nice and love when I bring my dog with me! Usually see them restocking which is great!

This store hands down is professional and has the best customer service I ever experienced…read more Everyone is always so nice and calls someone I the back to load your car before asking. Thank you to everyone at Ace and Will for all the heavy lifting

Excellent customer service. We were particularly impressed with the gentleman who delivered our…read morepurchase and helped us get it properly installed. He went the extra mile to make certain it was working correctly. He was very knowledgeable and professional.

Excellent customer service! I've been coming to the store for years and everyone is always so…read morefriendly and knowledgeable. Great quality paint as well!

I am so glad that I was able to make it to this store today and not later, because I just learned…read moreabout an 11% price increase for their paint that will take effect in just a few weeks. My friend and camein here today because I had recently purchased a home in the are and the kitchen cabinets absolutely needed to be painted. I knew that Benjamin Moore paints are of superior quality, so this store was the first place that came to mind. The friendly employee was able to give me some guidance in terms of the types of materials that I would need for the job. In addition to the paint. I purchased some masking tape, plastic sheathing, a lambskin roller cover, and a new upgraded paint brush. In terms of the paint type, he recommended the Benjamin Moore Advance paint for the cabinets. He told me that most customers preferred the satin type of finish for cabinets, and the great part was that the paint could be tinted to the specific grey color that I like. Now that I have the paint and supplies that are needed, the fun part begins!

Excellent service at this location in Gaithersburg! Dealt mainly with Santiago and Fernando,…read moreexcellent reps of this establishment. I utilized TW Perry for a deck project, using them for roughly 90% of my materials and they were extremely professional. There were a few snags during the process, but both Santiago and Fernando made them right! It was a lot of materials that were ordered so small hiccups like missing parts (very small ones) and damaged items (most likely in transit) are to be expected. They credited me for the damages and even gave me the missing pieces, without giving me any grief. A++ I highly recommend this location, looking forward to my next project using them and will absolutely be referring people word of mouth style. Thank you Santiago and Fernando, you guys are awesome!

I was in search of a speciality sheet of wood for a siding repair and tw perry was one of the few…read moreplaces locally that carried it without special ordering. I visited twice. One time to check on the inventory and the second time I came with a truck to haul the wood. All staff encountered were pleasant and pretty helpful. In addition, the price at TW perry was $11 less per sheet than a local competitor. It saved me $50 going here. The parking lot is small, but it's not needed to be any larger since the traffic was minimal both times I visited. It's nice that the entrance is off the main road and it's easier to exit, especially with large trucks that frequent there.