Very friendly and attentive costumer service. The store is nicely organized and clean. Their paint…read moresales are awesome, so keep an eye out. I highly recommend their Harmony base. It has no VOC and very nice to work with.

By no means am I an expert in paints. I've done my due diligence and asked many contractors on…read moretheir opinions on the best brands of paint and 2 brands consistently came up. The first is Sherwin-Williams and the second is Benjamin Moore. While I entertained Home Depot and Lowe's as sources to get home renovation material, I absolutely decided against going that direction after I found out that many products they sell are "builder-grade quality". While that may sound like a fancy term, it is not. Home Depot and Lowe's gets lower quality products in many different categories (e.g., wooden floors, tiles, etc.). I've gotten a very good lesson from a trusted contractor who carefully explained and showed me the differences between the quality of such products sold at Home Depot and Lowe's so I was dead-set on going to Sherwin-Williams to purchase the best paint I could buy. I've been extremely impressed with Sherwin Williams corporate and the staff in store (Clayton and his manager). As you may guess, a wall full of 300+ paint color options makes it extremely difficult for a consumer to choose the right paint in 1 visit. Clayton and his manager guided us through with options and recommendations, which include showing us their mobile app to see the paint color in full decorated settings on the Sherwin Williams website. Clayton guided us through several options (and with a lot of patience) and in the end I was not able to decide what color I wanted. Surprisingly enough, you don't have to commit to a color during your purchase of the paint. You buy a base white paint which then gets tinted. Thanks to Clayton, I was able to take advantage of their 30% sale (last day of the year and it's biannual). I'm really thankful to him for this recommendation. Overall, I've been extremely satisfied at the level of knowledge and customer service at Sherwin Williams. I highly recommend going directly to this store instead of Home Depot/Lowe's. The amount of knowledge (especially if you are experienced) and attention you get is totally worth the visit.

Small location in Wheaton. Consistently good service. I was picking up some paint trim from them. I…read morewas in and out in 10 minutes. I only use McCormick or Sherman Williams (formerly Duron) for my painting needs.

Working with Bob and Sean was great. They were patient, skilled, humorous, and informative. One of…read morethe best customer service experiences I have had in any store. We had a stain color that the folks at Home Despot had neither the skill, knowledge, resources, or attention to match. We originally bought Minwax from the big box store that looked horrible. Then, thank our lucky stars, McCormick was recommended to us by the manager of a flooring store.

We like coming to Floor and Decor for getting stuff for our home projects. The store has a good…read moreselection of tiles to choose from. They also have good options for large sized tiles. The staff is helpful in making recommendations and also to figure out how much tile will be needed for the work. A good alternative to Home Depot or pricier tile stores in the area.

superb service from tile selection to loading my car with very heavy boxes…read moreTwo employees need to be singled out for EXCELLENT customer service: Langston and Lorenzo! The deserve a raise, a promotion and double vacation time. You can be sure I will return to your store for future tile needs. hire more staff like these two men!

I was on my way to my truck, having already purchased the paint I thought I needed for a project…read moreoutside. The manager came out and stopped me as I was getting into my vehicle, just to make sure that I realized that I had purchased a "deep base" paint, (which would have been completely wrong for this project). It was really nice of him to catch that, because I never noticed. Then he took me back in the store, and made the exchange, even covering the cost of the difference (the correct paint was a couple dollars more). You just don't see that these days. Somebody taking the time to pay that much attention, where I was negligent, bring it to my attention, and then actually take less money - to make the exchange quicker and more convenient for me. It's hard for me to remember not to just run to the "big orange" store every time I need something in the shop, or around the house. But this is just a little reminder, that there is a much better option.

I love this store! Easy to find what you need. Helpful staff. And customers help too! From nails…read moreto storm doors, lawn care and paint, they have it all.

Great service; friendly & knowledgeable. Almost always have what I'm seeking. Nice loyalty program…read morewith coupons as well.

I have a leak under my sink and had on my list to go to a different store and then realized…read moreStrosniders is around the corner. I went in with a picture and immediately a gentleman saw me and asked me if I needed help and I showed him the picture and we spent a few minutes discussing the issue and he could not have been more helpful in terms of telling me what I could use to reconcile the issue immediately and what I should do for a long-term fix. For any home improvement projects I don't think I will ever go anywhere again. The best of the best.

Excellent service at this location in Gaithersburg! Dealt mainly with Santiago and Fernando,…read moreexcellent reps of this establishment. I utilized TW Perry for a deck project, using them for roughly 90% of my materials and they were extremely professional. There were a few snags during the process, but both Santiago and Fernando made them right! It was a lot of materials that were ordered so small hiccups like missing parts (very small ones) and damaged items (most likely in transit) are to be expected. They credited me for the damages and even gave me the missing pieces, without giving me any grief. A++ I highly recommend this location, looking forward to my next project using them and will absolutely be referring people word of mouth style. Thank you Santiago and Fernando, you guys are awesome!

I was in search of a speciality sheet of wood for a siding repair and tw perry was one of the few…read moreplaces locally that carried it without special ordering. I visited twice. One time to check on the inventory and the second time I came with a truck to haul the wood. All staff encountered were pleasant and pretty helpful. In addition, the price at TW perry was $11 less per sheet than a local competitor. It saved me $50 going here. The parking lot is small, but it's not needed to be any larger since the traffic was minimal both times I visited. It's nice that the entrance is off the main road and it's easier to exit, especially with large trucks that frequent there.

I am so upset I worked with this vendor and don't recommend anyone else does, unless they are ok…read morewith terrible customer service and being shorted a lot of money. They essentially ruined a Reno I have been waiting years for and my biggest regret is trying to work w a small business like this instead of just getting the same product at Home Depot or Lowe's, where I would have been protected against the major overages and left without a way to return unused product. They also never told me my original product was discontinued so it was only after I reached out for delivery updates, contractors already demo-ing, did I learn I wasn't getting what I had paid for. What ensued after was a mess and a disappointment and cost me a lot of money. STAY AWAY!!!

I don't understand and know why businesses hire rude and unhappy staff incapable of providing…read morequality customer care. I'm unsure if this defect is endemic to the DMV region or the entire USA but people in most stores regardless of cost, service, or product do not treat customers with respect or professionalism. Architessa in Rockville Pike Maryland is no exception. With or without appointment the treatment is the same; unprofessional and point blank discourteous. Yes, rest assured that I will reach out at this number. Thanks for replying to my review and I'm glad to know that your company is trying to improve its customer service.

Winter isn't over and after the last storm (snowcrete), I think all of us got PTSD! With another…read morestorm on the way, it's better to be safe than sorry. Luckily, It's not expected to be anything close to that. I called ahead to see if they had ice melt and they did! Woot! Quickly headed over and everyone had the same idea in mind. Got my ice melt and was on my way out. Friendly and helpful employees here! Thank you!

What a let down. Scalper prices on Pokemon. $9.99 for a pack. Don't shop here. Unless you like…read morewasting your money.