The office at Mitchell Dental Spa is really nice and relaxing, and the staff were polite. My…read morecleaning went fine, but the wait time was longer than expected even with an appointment. The dentist seemed professional, though the visit felt a bit rushed toward the end. Overall okay experience, but I've had smoother visits elsewhere.

Dr Mitchell gave me a mouthguard for bruxism, I went to her practice for 5 years and stopped in at…read morethe beginning of 2023. During this time, no one once checked my bite. When I moved, I switched dentists and was told I need Invisalign because I have an open bite from that mouthguard not being fitted properly. Open bites make bruxism even worse and after looking through old photos from before I saw Mitchell, I could see that yes I did have an open bite and did not before, and my facial appearance had changed as a result of the open bite. So I had to spend $4k I otherwise would not have needed because of seeing Dr Mitchell. Other things to note- 1. She was always rushing with her patients after covid. not sure if she overbooks or if it was bc of her constant turnover, but the last few times I saw her, she was hurriedly doing my Botox and I'd rather see someone who will take the time needed for that. 2. After Covid, I kept being assigned a temporary hygienist who because her turnover problem. This temp hygienist only did ultrasonic scaling and no manual cleaning, and hygienists are supposed to use a combination since manual cleaning can reach smaller pockets that ultrasonic cleaning cannot. 3. Their incompetent front desk was constantly messing up my billing. They billed my old insurance twice and sent me an invoice for an $75 bill when hello that should be covered. Also my insurance covers 3 dental cleanings and they never even checked for that, I found out when I switched dentists. 4. Her husband creepily followed me to the front desk and was standing there as if he was guarding the door after I got Botox to ensure i paid for it, as if I was going to run out or something? Disclosure- I am not using my real name for this review, since, as seen in other bad reviews here, her husband called and harassed them after they left a bad review

I've been going to west village dental since during the pandemic and highly recommend. Dr Zarei,…read moreand team are trustworthy, skilled, kind and handle paperwork well so I'm never left guessing what is covered and the work is done well. My smile has improved a lot since coming here. I've had a lot of work done and I'm not that old, lol

Fabulous dentist and typically top down influenced staff are equally fabulous. Excellent dental…read morecare. Off street parking and first floor office make this the easiest access in town. Pain free care. Latest technology.

I want to start by saying I rarely leave reviews, but this one feels extra important. Referrals are…read morethe best way to find a great doctor, and I truly want people to be able to find a dentist as good as I did. Dr. Dow has completely changed my view on dentistry. I used to dread going to the dentist, and I had a lot of anxiety around it, but he has completely eased that. Now I actually enjoy going because of him and his team. He goes above and beyond his role to make sure you're not only taken care of, but genuinely comfortable. You can tell he truly cares about you as a patient and as a person - not just as a number or a paycheck. As someone who has had severest of autoimmune disease issues and life altering anxiety a very long time, I've experienced both really great doctors and really disappointing ones. This is actually the first review I've ever left because I think it's important for people to understand the difference... and Dr. Dow is exactly what a doctor should be. I had been searching for a dentist for almost a year after moving to Chicago in 2023, and I'm so glad I didn't settle for anyone else. They are the absolute best. His team even calls after certain exams or procedures just to make sure I'm doing okay... which is honestly unheard of these days. If you're looking for a professional, highly skilled, and incredibly knowledgeable dentist, you've found the right place. And if you want someone who truly values you and your time and goes above and beyond for his patients, this is 100% your doctor. I'm genuinely excited to continue a lifelong partnership with Dr. Dow as my dentist--and you should absolutely do the same. Him and his team are unmatched!

Update: Dr. Fisher took the time to call me right away to help clear some things up. He let me know…read morethat the deprogrammer is very successful for his patients and that I have been the only one that has had a joint problem as opposed to a muscle problem. He let me know that his patients that have gone through with the deprogrammer, have told him that this has been life changing. With TMJ disorders, sometimes you just have to go through other tests and diagnostic tools to get to the diagnoses. I truly appreciate him giving me a call to clear some things up and he also offered me a full refund.

Excellent experience at Chicago Dental Studio - West Loop! Malia was outstanding--she made both…read morecheck-in and check-out quick, easy, and seamless. She was friendly, professional, and welcoming throughout my visit. Her exceptional customer service made a great experience even better!

Please stay away from this office!…read more I called the office in August about a bump on my jaw it was a bit painful and I wasn't sure what it was so I called the dentist to see if they should do X-rays. They said I need to go to urgent care for that. I go to urgent care, they find nothing wrong, I go to my primary doctor they find nothing wrong. Months later it is still there, I have a routine cleaning. They tell me I need a root canal and the bump is from a root canal. They went ahead and quoted me thousands of dollars and made an appt for me with the endodontist for this to happen. I thought this was strange, so I wanted to go see an endodontist somewhere else to get a second option. So I head over to aspen dental, the endodontist took X-rays and a quick check, and said nothing is wrong but it looks like you have an overdue filling that caused your gums to swell. Chicago dental was going to preform a completely unnecessary procedure on me. I told them there is a filling I need done, they saw the images and filled it. I'm not sure if it's a money scan or truly a lack of knowledge. They cost me thousands of dollars telling me in the first place the bump I had was nothing they could deal with when in reality it was just an overdue filling. The front desk staff is very unknowledgeable and never should have let this situation happen.

Bait and Switch is the new standard practice at this office. Apparently, the highly qualified…read moreStaci Sikora, DDS who I was very happy with seeing for the past year or so is no longer seeing patients, which I was only told after a much younger and very inexperienced dentist who introduced herself only as Amy (spelling unknown since she is not one of the dentists on the website, see image from this office's website below) questioned her judgement from my last appointment and recommended invasive work well before it may or may not be necessary. When I questioned her judgment and indicated that I would wait until my next set of x-rays in 6-months to make any decisions, she stormed out saying that she didn't appreciate my attitude. Here is what I don't appreciate: 1. Made to wait 15 minutes for an appointment...which happened today. 2. Not being informed before my appointment with her (even though I received multiple digital reminders of the appointment) that my highly qualified dentist, whose judgement I trust, was no longer seeing patients...which happened today. 3. Having MY judgement about MY dental care being questioned by an inexperienced "professional" who seemed more interested in how many additional services she could sell me on rather than respecting what I believe is best for MY dental care...which happened today. 4. Having a "professional" act like a petulant child...which happened today. I guess it's time for me to find a new dentist, hopefully I will have a better experience than I had today.

I've been coming to this office for years. Sandy is the first face you see when you walk in she…read morealways wants to know what's going on, they always make me feel like family. Every visit is a good one, the staff goes over and beyond to make sure I receive great service everytime. I would recommend them to all of my friends and family. I give them a 10 outta 10. Keep up the great work!!!! Your satisfied patient for life!!!!

We always take the time to write a review about a restaurant or bar, but rarely take the time to…read moreshow appreciation for our Dentists! Dr. Santucci and his staff are amazing! We have all been through many challenges through COVID and this office maintained professionalism and excellent care with a smile on their faces! I have been going to Dr. Santucci for over 10 years now and he is always genuinely concerned for your well being. His level of expertise and skills are hard to beat! I would recommend him to my family.

I received an Amazing service. Very Clean office. Friendly staff. Glad I found this place. Thanks…read moreDr. Mark

As someone whose soul leaves their body at the sight of any needle, I was fully prepared for this…read morefilling to become my villain origin story. The numbing shot was definitely the hardest part for me, but Dr. Andrew Jursik was incredibly patient and worked with me every step of the way to make it as easy as possible. He never rushed me, explained everything, and made me feel comfortable. Once I was numb, the filling and drilling were quick, smooth, and completely painless. The next day no pain or even soreness! He nailed this entire process. My only complaint has nothing to do with the doctor. When I scheduled my appointment after my cleaning, I specifically asked to have my X-rays done before my filling because they weren't taken that day (per my request). I even called before my appointment to remind the office, and I was told they would make a note and let the doctor know. Unfortunately, when I arrived, no one seemed aware of that request. That said, the team immediately accommodated me without any hesitation. Everyone was kind, understanding, and made sure I got my X-rays before starting the procedure. Mistakes happen, and I really appreciated how quickly they made it right. Overall, I had a great experience, Thank you for your patience, kindness, and for helping me survive my greatest enemy... the numbing shot.

This was my first visit. Dr Gurisik did a fabulous job of capping 1 tooth & filling a cavity in the…read moreother. He answered all my questions until I felt comfortable. Every one worked together like a family. I'm so happy I went. The best thing I felt no pain. Audry J

Very responsive to phone calls Attentive to communication…read morepreferences Pristine reception area and treatment rooms Dr Knabe is very professional, explains the treatment plan and costs in detail before beginning. She is very attentive to the patient's emotional as well as physical well being. It is easy to work with her to get appointments and care Highly recommend Dr Knabe for your general dentistry care

Surprised by these positive reviews. Her office lied to me about whether they covered my discount…read moreplan. Luckily, I saw through their B.S. I have Cigna Dental Discount Card (not insurance). When I called to make an appointment the receptionist acknowledge that t Dr. Knabe takes Cigna Dental Discount cards. However, when I inquired about the fees, the receptionist couldn't string her story together. To make a long story short. Dr. Knabe's office was not aware of the Cigna fee schedule because they do not participate in Cigna Dental Discount Plan! I was lied to! Obviously, it is unethical to lie and try to trick someone into utilizing a service that you know would not be covered. Please note: that Dr. Knabe is currently listed as a participator for Cigna Dental Discount Plans on their site yet her office doesn't provide the discounts. Yes, I'm in the process of reporting her office to Cigna. This disgusts me.