Very knowledgeable and helpful service technician did very thorough annual water heater…read moremaintenance. I will use them again and recommend this company.

I am a homeowner and I was very happy with Dan Dunn Plumbing. They roughed out a new bathroom in my…read morehouse and did the finish plumbing. They were very busy and their original start time estimate was out in the future quite a bit but they were able to squeeze us in much earlier. They offered very helpful suggestions on improving our plans. I had them do additional work while they were onsite. They were very flexible.

you should have apologized rather than deny you dented all…read moreour stairs with your equipment as our photos show proof you are not a respectable business person

We have had terrible luck with HVAC companies and have felt pretty defeated. Jonathon was…read moreresponsive, prompt, and knocked out everything we needed in one quick visit. I am clueless when it comes to all things HVAC but Jonathon did a great job explaining options and solutions to me. All at a reasonable cost. Highly recommend!

I had Patrick install a new natural gas furnace in my place in April. Their quote was maybe 5-7%…read morehigher than the much larger competing HVAC company, but I like the idea of giving business to smaller business owners. CAS handled the install in 1 day, easily. About 9 months later in late December, I woke up early in the morning to a cold house. Seems one of the wires on the igniter in the unit was faulty/loose (manufacturer issue, no installer). I called Patrick, and it went straight to v-mail. After leaving a message, I started to wonder if I shouldn't have gone with a larger company with more comprehensive customer support. Well, within 60 seconds of leaving the message I got a call back, and within 20 minutes, a very friendly mechanic was in my basement. He fixed the ignition error problem at no cost, and even took a quick peak at my gas fireplace that had been having some issues. Speaking as both a customer, and also a contractor - 10/10 experience.

Our furnace started blowing tepid air on a weekend day. When we called our propane company to…read morerequest service, they sent out a tech from Comfort Air Services. The tech told us that the heat exchanger was covered in soot and could no longer deliver hot air. We were told that our old furnace needed to be replaced. This was not a surprise since the unit was 20 years old. Patrick reached out to us with a quote to replace the furnace including a new whole house humidifier at our request. We also asked him to replace our 20 year old A/C unit with a new heat pump which he did. The furnace was replaced the next day along with a new programmable thermostat. The heat pump took another week or so to complete due to wait time on some parts that had been ordered. The very next day after installation we noticed that the time on the new thermostat had jumped five hours ahead which threw our heating schedule off. Three members of our family reprogrammed the thermostat to the correct time after it had repeatedly jumped five hours after each reprogramming. Clearly we had a defective unit since the clock continued to jump ahead on its own by five hours. We relayed this information to Patrick who was not convinced that we had a defective thermostat, so he came out to reprogram it again himself. The T-stat clock jumped ahead five hours on its own after Patrick had left. We called him with this news and he finally ordered a new thermostat and replaced it about two weeks after the initial installation. All this frustration could have been avoided if he had believed us initially and ordered a new thermostat sooner.

I'm very happy with their oil service. However I am very unhappy with their furnace service. I had…read moresomeone come out because my furnace Wes making a racket. guy comes in says there is nothing wrong with your furnace it's the batteries in your thermostat. changed the batteries adjusted the flame and he left. O e week later I have key come. ThDre is a while I. my heat extender so they red tag it. thankfully I was able to get someone to replace my furnace within two days. I emailed haffners and never heard back. I will never use their furnace service again

We switched an oil account to Haffner/Energy North from another local provider. We also had them…read moreinstall a new Oil furnace/boiler. While oil delivery service has been satisfactory, the install was overpriced and raised questions about the integrity of Haffner's/Energy North. We had a proposal from our former dealer to install a Buderus boiler based system. I asked the Haffners team for a proposal and price to install a system of equal quality and especially efficiency. Haffner's proposed to install a Peerless boiler based system. In multiple discussions, that system was represented to be of the same quality and efficiency as the Buderus. Those representations proved to be not accurate. I later learned that while Peerless is a very well regarded brand, it is of lesser quality and lower efficiency than the Buderus. This first came to light when one of the Haffner's technicians who installed the Peerless system acknowledged those facts in conversation after the install. I was very disappointed and immediately raised concerns about the inaccurate statements and the lack of value in what Haffner's had installed. They "met the price" of the Buderus proposal [their original price was higher for the Peerless system]. When I challenged Haffner's supervisory staff, they offered a $100 dollar price accommodation. Given the discrepancy in value and efficiency, that did not begin to make up for the inaccurate statements we relied on in accepting their proposal. This was a system for a 95 year old widow, they should have been more honest. I ultimately spoke with a neutral party about the comparison between the two boilers - a 30+ years in the business plumbing and heating professional who has worked in my home [the system at issue was for my elderly mother] for two decades. He said while Peerless is a good quality unit, it is not at the level of the Buderus. He said in his entire career, he never had experienced a defect in a Buderus device. He also explained the difference in efficiency. In the peerless boiler, heat is transferred in a single pass around a heated chamber. The medium to be heated in the Buderus system passes three times, transferring more heat for each unit of oil burned. That information only increased my disappointment with what Haffner's's/Energy North represented to me and how they treated my mother once the inaccuracies and unfairness were brought to their attention. Conclusion: Good service and low oil prices. But pay attention to what is represented about equipment quality and efficiency. In retrospect, we should have stuck with the competing local dealer and installed the Buderus based system.

If you live in New England, you know nothing is more critical than your furnace. And when it goes,…read moreyou quickly find out if you have the right service provider and partner. I knew my System 2000 was on its way out for the past few years. This years' service indicated a leak requiring it to be shut down for fear of carbon monoxide. Being late October with temperatures dropping rapidly, no heat, no hot water and service providers booking out weeks into the future, I was between a rock and a hard place. Fortunately, we've been loyal clients of Atlantic Fuels for decades, and about to find another reason why! Nick, our technician, quickly reported back to Ashton my situation and sizing requirements that day. I spoke with Ashton shortly thereafter and my new BOSCH Buderus with Riello burner was ordered the very next day. Nick, Ashton and Julie reworked their schedule to fit in my emergency replacement. Three days later I was up and running with the best furnace and burner on the market, and an impeccable installation. They even upgraded the heating oil supply line to provide the new unit with the correct flow rate. Julie kept me updated throughout the entire process of appointments and progress. My experience over all these years with Atlantic Fuels has been nothing less than 5 Star. You'd be a fool to trust the most critical system in your home to anyone else!

Nobody has called me back? Please call! I sent a request to be called about a furnace install and…read morejust needed to know if they could do it. Update: Sent the original review 5 days ago. Still no call. I'm out!

I appreciated the fact that their serviceman was totally familiar with and quickly able to diagnose…read moremy problem. This was subsequent to my local propane fuel company saying I needed a new furnace and then came and quoted over $10,000 to replace it. They might not be inexpensive, but they know how to fix and maintain my equipment and a few hundred dollars for a few more years of dependable service is certainly worth more then the customer at to replace it.

Louis Sbrizza. Louis and his partner just left my house. I…read moredidn't have air-conditioning.... I do now. They were friendly and professional. They offered some unsolicited recommendations with zero pressure. Bottom line- good experience and I would recommend Pettigrew... I don't want to forget the folks on the phone who were pleasant and helpful as well

My furnace died this winter. Pettigrew was there to diagnose. Eric provided a detailed quote for…read morethe replacement furnace. He was kind, professional, knowledgeable, answered questions putting my mind at ease. Very happy the new furnace was installed by John yesterday! He and his co worker navigated the winter weather. Eric also there. They were prompt, professional, kind, respectful of the property. There was much work to be done, the new Rheem furnace installed, runs great! They cleaned up afterwards, you would never know they were there the entire day. The new furnace is quiet, and the house is warm once again! I couldn't be more pleased, highly recommend Pettigrew.

horrific company. incompetent. installed wrong size equipment for my house leading to costly fixes…read more The owner, Ethan is rude and condescending. He gaslights you into thinking his mistakes are your fault and he wipes his hands clean of you! such an ass hole!

Professional and reliable service! Came out right away to install propane heater in garage-read more