Showed up on time and the tech's were very informative. Did…read morethe repair and showed me some other issues. I had them repair them and even though they had to leave and return with the parts. Very satisfied.

I made a mistake an failed to get the price up front and that resulted in my opinion in my getting…read moreburned. My comment is not about the quality of that particular job, but about the need to get estimates before you authorize any work from them, including a job that you might consider relatively small. I learned my lesson.

If you live in New England, you know nothing is more critical than your furnace. And when it goes,…read moreyou quickly find out if you have the right service provider and partner. I knew my System 2000 was on its way out for the past few years. This years' service indicated a leak requiring it to be shut down for fear of carbon monoxide. Being late October with temperatures dropping rapidly, no heat, no hot water and service providers booking out weeks into the future, I was between a rock and a hard place. Fortunately, we've been loyal clients of Atlantic Fuels for decades, and about to find another reason why! Nick, our technician, quickly reported back to Ashton my situation and sizing requirements that day. I spoke with Ashton shortly thereafter and my new BOSCH Buderus with Riello burner was ordered the very next day. Nick, Ashton and Julie reworked their schedule to fit in my emergency replacement. Three days later I was up and running with the best furnace and burner on the market, and an impeccable installation. They even upgraded the heating oil supply line to provide the new unit with the correct flow rate. Julie kept me updated throughout the entire process of appointments and progress. My experience over all these years with Atlantic Fuels has been nothing less than 5 Star. You'd be a fool to trust the most critical system in your home to anyone else!

From the owner: Since 2000, Atlantic Fuels has been warming our community by delivering high-quality fuels to…read moreresidential and commercial properties. We're also USCG certified for over-water delivery to commercial vessels. You can monitor your fuel levels remotely, and we'll deliver whenever you need it. Don't worry about purchasing an expensive fuel tank -- rent one instead. When you've got a caring team of professionals on the job, you'll rest easy and focus on the more important things in life. Our love for the coastal lifestyle and culture fuels our mission: to keep you warm and save you time and money.

Tom was very responsive, professional and did a great job cleaning my HVAC condenser and…read moreevaporator. There must have been 3 inches of dirt in the 35 year old unit. Runs like a champ now. He also installed some linkage ductwork for me to finish getting AC to the 2nd floor bedroom. I highly recommend him!

Tom replaced our flexible dryer vent hose with safer, cleaner solid pipes. It was not a simple job…read moreand most of the work was in a very hot attic. Tom was professional and did a great job.

I am not ashamed to say that this service was making me nervous. It was the first time that I have…read morehad my furnace looked after since buying my home 3 years ago (yes, i get it). Frank was communicative, up beat and took the time to talk through everything. He walked me through things to look at, listen to and consider when it came to my system. He performed the service but also explained what he was seeing throughout the process. I felt at ease with the all the information but the steps taken. I would recommend The Furnace Guy to anyone, the value of information given as well as the complete start to finish work was far better than my expectations. He went above and beyond by sharing how I could update my system to accommodate a Smart Thermostat in the future.

Was very quick to return my call - a rare experience these days ! Frank has expert knowledge of…read morefurnace systems, even an old one like mine. Friendly and professional. Service cost was very reasonable. Wish I had such confidence in all other workmen.

you should have apologized rather than deny you dented all…read moreour stairs with your equipment as our photos show proof you are not a respectable business person

We have had terrible luck with HVAC companies and have felt pretty defeated. Jonathon was…read moreresponsive, prompt, and knocked out everything we needed in one quick visit. I am clueless when it comes to all things HVAC but Jonathon did a great job explaining options and solutions to me. All at a reasonable cost. Highly recommend!

Shawn was great! Prompt, efficient and knew what he was doing! I would definitely recommend him!…read moreThank you!

Shawn was quick to reply to my call and was able to get me in his busy schedule quickly. He gave me…read morea quick analysis, got the parts and was quick to repair...

Had John Bonner come out today as we have no air. He checked everything least 3-4 times checking…read moreevery last wire and tested everything the same. Turns out we need a new zone board. We are going to wait for the estimate from Service Experts and know this won't be cheap. But the service from John couldn't have been better. He explained everything as he was doing it as I watched and chatted with him about it. I hope we have John again and appreciate also that he's a veteran and thank him for his service.

We had a technician come to check a AC unit that was not working. The Freon level was read and…read moredetermined that there would need to be extensive search to determine where there was a leak. It was recommended to replace the unit as it would cost less. The salesperson asked if we would get more quotes we said yes. Glad we did as it was fixed in 30 minutes, instead of replaced for 11,000.00. The second HVAC professional also informed us that the price quoted was extremely high to replace that unit. (Seconded by a 3rd HVAC company.) There were also questions on the Freon reading as the settings did not match the size unit we needed to work on. This was determined by the subsequent HVAC company who looked at our service report, he said none of it made any sense. When I called and requested my 99.00 back as the whole conclusion of the visit by them was erroneous I received a bit of a run around asking for more details. I sent an email with an explanation as to why this was a visit that was a waste and should be complimentary as it was erroneous but no reply.

Pretty poor sales contact experience. Comes to our house, wasted my time and his for that matter…read more Tells us he will provide a quote the next day. Tells us they are pretty open for immediate install. A week and a half goes by, no call, no quote. I call and he tells me they are booked until the fall and will not come back to provide an estimate - oh yeah, apparently, the hour he spent at our house was for nothing - in the fall? Super unprofessional. Passing on them

Unfortunately this company actually told me they wouldn't take my business because they were just…read moretoo busy. This is a first. They get one star for not even attempting to service a customer.

I had a leaking toilet, called Seacoast and they promptly returned my call. Set up an appointment…read morefor the following day. Desi was prompt, personable, efficient, skilled and very honest! Highly recommend this awesome local plumber!

Desmond was personable, knowledgeable and prompt. He easily repaired our leaking toilet and faucet…read moreand gave us some good advice on other plumbing issues we had. We'd definitely use him again.